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Added 42 mins ago
FI
Principal Software Engineer - Zynque
Fulfillment IQ
Toronto, ON
- Full-time
We invest in mentorship, leadership development, learning budgets, and long-term career growth.
Added 42 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Ottawa, ON
- $21 CAD / hour
- Full-time
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Added 42 mins ago
FH
Campus Retail Team Lead - Bow Valley College Bookstore
Follett Higher Education
Calgary, AB
- Full-time
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Added 42 mins ago
BC
Associate, Quantitative Modeling
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Toronto, ON
- Full-time
Proficiency in software development (Python, C++ / C#) is a definite asset.
Added 42 mins ago
HC
LTO - Grade 4 (1.00 FTE)
Halton Catholic District School Board
Burlington, ON
- Full-time
The Halton Catholic District School Board (HCDSB), in partnership with home and Church, is an inclusive and equitable learning community dedicated to providing excellence in Catholic…
Added 42 mins ago
GL
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goeasy Ltd.
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- Full-time
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Added 42 mins ago
OD
Registered Early Childhood Educator (RECE) - Regular - Richmond PS- CORE/PM (10:45am - 6:15pm)
Ottawa-Carleton District School Board (OCDSB)
Ottawa, ON · Richmond, ON
- Part-time
…quality and effective play-based education to support enhanced learning and cognitive, emotional and social development for Junior and Senior Kindergarten students in a full-day Early…
Added 42 mins ago
HC
Temporary Payroll Advisor
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Burlington, ON
- Temporary
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Added 42 mins ago
OD
Registered Early Childhood Educator (RECE) - TERM - Maple Ridge ES - CORE (6:45am-2:15pm)
Ottawa-Carleton District School Board (OCDSB)
Orleans, ON
- Part-time
…quality and effective play-based education to support enhanced learning and cognitive, emotional and social development for Junior and Senior Kindergarten students in a full-day Early…
Added 42 mins ago
HC
LTO - Intermediate Math, Intermediate Science (1.00 FTE)
Halton Catholic District School Board
Milton, ON
- Full-time
The Halton Catholic District School Board (HCDSB), in partnership with home and Church, is an inclusive and equitable learning community dedicated to providing excellence in Catholic…
Added 45 mins ago
Media Coordinator
SALT XC
Toronto, ON
Growth-Driven Culture: Dedicated Salt Days, top-tier learning access, and formal leadership development.
Added 45 mins ago
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Customer Experience Associate-HNB
TD
Hamilton, ON · Burlington, ON
- Part-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 45 mins ago
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Customer Experience Associate
TD
Campbell River, BC
- Part-time
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Customer Experience Associate - Cantonese and/or Mandarin Language Skills an Asset
TD
Vancouver, BC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Quality Engineer II
TD
Toronto, ON
- Full-time
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Customer Experience Associate
TD
Hamilton, ON · Ancaster, ON · London, ON
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…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 45 mins ago
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Modelling / Forecasting Senior Analyst (Quants)
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Toronto, ON
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3-5 years of experience with model development/validation, including machine learning models, dealing with PPNR stress testing, scorecard and/or capital models
Added 45 mins ago
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Customer Experience Associate
TD
AB
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…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 45 mins ago
Administration & Systems - Clerk Department Second Administration
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…virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 45 mins ago
CWELCC - Supervisor
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We are currently looking for a Supervisor of Child, Youth and Family Development to join our team of committed professionals. This Full-Time Contract position within the Association is at…
Added 45 mins ago
Insurance Advisor
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Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related…
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Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
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Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related…
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Learning and Development Specialist
Indwell
Hamilton, ON
Position: As the Learning Specialist, you will be responsible for training development, coordination and administration. Reporting to the People Development Manager and part of the People…
Added 45 mins ago
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Talent Acquisition - Achev
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…Group and employer partners to enhance and develop training and learning activities that enable the development of the critical skills required for employment in the targeted occupations in…
Added 45 mins ago
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Sales Project Lead
TVH
Mississauga, ON · Tvh Mississauga
- Full-time
…data-backed business cases and present them to the General Manager to secure approval for new initiatives. • Once approved, engage relevant stakeholders (Outside Sales Reps, Territory Sales…

The Canada Life Assurance Company

Client Relationship Manager

Vancouver, BC, Canada

The base salary for this position is between $59,800 - $99,700 annually.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $59,800 - $99,700 annually.
Apply by: Oct 24, 2026
Experience: Minimum 5 years of experience in the financial services industry, with a strong understanding of group retirement products, clients, and processes.
Posting language: English
Posted: Oct 9, 2026

Original job description

Base + Comm

As a Client Relationship Manager, you will be responsible for managing and strengthening relationships within a portfolio of Workplace Retirement clients. Acting as a trusted partner to plan sponsors, advisors, and key stakeholders, you will deliver proactive service, provide consultative support, and help clients achieve their retirement plan objectives.

In this role, you will build strong client relationships through regular engagement, ongoing plan management, and a deep understanding of client needs. You will support discussions related to plan design, governance, investments, member engagement, and service delivery while identifying opportunities to enhance client outcomes and support retention and growth objectives. Working closely with internal partners, sales teams, and leadership, you will lead client initiatives, address issues proactively, and ensure a consistent, high-quality client experience.

What you will do

Manage and strengthen relationships within a portfolio of Workplace Retirement clients, serving as the primary point of contact and trusted partner for plan sponsors, advisors, and consultants.
Develop and execute client relationship strategies focused on retention, client satisfaction, growth, and achievement of client objectives.
Build and maintain strong relationships with key decision-makers, including HR leaders, Finance executives, advisors, consultants, and Governance Committees.
Lead client meetings and strategic discussions related to plan design, governance, investments, legislative changes, member experience, and service delivery.
Identify opportunities to enhance client outcomes, increase member engagement, grow plan assets, and expand client relationships.
Create and execute annual business plans aligned to client priorities and organizational objectives.
Partner with Sales to support retention and growth opportunities through RFP responses and finalist presentations.
Lead client projects and initiatives, coordinating internal partners to deliver plan changes, communications, system enhancements, and other client priorities.
Act as the voice of the client internally by proactively managing issues, advocating for client needs, and ensuring a consistent, high-quality client experience.
Introduce and promote new products, services, and enhancements that provide value to clients and plan members.

What you will bring

Minimum 5 years of experience in the financial services industry, with a strong understanding of group retirement products, clients, and processes.
Proven ability to build and maintain strong relationships with clients, advisors, and internal partners.
Strong communication, presentation, negotiation, and stakeholder management skills.
Client-focused with strong business acumen and the ability to identify solutions aligned to client needs.
Highly adaptable, self-motivated, and able to manage competing priorities in a fast-paced environment.
Strong analytical, problem-solving, and decision-making skills.
Experience supporting client retention, growth initiatives, and sales opportunities.
Ability to work effectively both independently and collaboratively within a team environment.
Post-secondary education in a related field; RPA designation (or willingness to obtain) and CEBS designation are considered assets.
Valid driver's license and willingness to travel as required.

The base salary for this position is between $59,800 - $99,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Manage and strengthen relationships within a portfolio of Workplace Retirement clients by acting as a trusted partner to plan sponsors and advisors. Lead strategic discussions on plan design, investments, and governance while identifying opportunities for growth and retention.

Requirements

Requires a minimum of 5 years of experience in the financial services industry with a strong understanding of group retirement products. Candidates should possess excellent communication and stakeholder management skills, with relevant professional designations like RPA or CEBS considered assets.

Skills

Financial services
Group retirement products
Stakeholder management
Strategic planning
Communication
Presentation
Negotiation
Business acumen
Problem-solving
Analytical skills
Project management
Retention strategy
Sales support
Governance

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Investment options
Education reimbursement
Volunteer day
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Client Relationship Manager
Workplace Retirement
Financial Services
Plan Sponsors
Governance
Investments
RPA
CEBS
Retention
Business Development
RFP
Stakeholder Management
Canada Life
Group Retirement
Member Engagement
Strategic Planning
Client Experience
Consultative Support
Legislative Changes
Asset Growth

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