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Added 10 mins ago
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Patient Care Coordinator, Heartwood Centre for Women, BC Mental Health & Substance Use Services – Vancouver, BC
Sanya’k̓ula
Vancouver, BC
- Full-time
Assists the Clinical Services Manager (CSM) or designate with the coordination of staffing/scheduling activities by participating in the development of rotation schedules, ensuring daily…
Added 10 mins ago
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Recoveries Officer- EN
RBC
Montreal, QC
- Full-time
Strong understanding of the balance between customer service and business risk mindset
Added 10 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Kamloops, BC
- Full-time
…professionals to help shape the future of our Commercial Banking business. As we continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to…
Added 10 mins ago
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Recoveries Officer- EN
RBC
Montreal, QC
- Full-time
Strong understanding of the balance between customer service and business risk mindset
Added 10 mins ago
OM
Spécialiste en acquisition de talents
Omnicom Media
Montreal, QC
- Full-time
…200 colleagues and friends who specialize in media planning, business strategy, project management, and digital and audio & video…
Added 10 mins ago
LC
Front Store Manager, Salaried Full Time Day
Loblaw Companies Limited
Sarnia, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 10 mins ago
TD
Head of Performance Marketing
Tiller Digital
Calgary, AB
- Full-time
…leadership team, you will own client performance outcomes, team development, and the systems that enable great work across paid media, conversion rate optimization (CRO), SEO, and AEO/GEO,…
Added 10 mins ago
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(CAN) Gérant du service à la clientèle
Walmart
Saint-Hyacinthe, QC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 24 mins ago
K(
Founding Product Manager
Klarify (YC P26)
Canada
- Full-time
We're hiring one product person, posted at two levels: Founding Product Manager and Head of Product. Apply to the one that fits you best.
Added 24 mins ago
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Head of Product
Klarify (YC P26)
Canada
- Full-time
We're hiring one product person, posted at two levels: Founding Product Manager and Head of Product. Apply to the one that fits you best. This is an individual contributor role.
Added 40 mins ago
MA
Country Manager, Indochina
Malaysia Airlines
AB · Alberta, Canada
- Full-time
Proven track record in airline commercial management, sales, or business development in a regional or international setting.
Added 40 mins ago
PH
Supervisor, Relational Security
Provincial Health Services Authority
Vancouver, BC
- Part-time
…assigned staff on shift and communicating with the Team Leader and Manager on-call, after business hours, as required. The Supervisor ensures the staff on shift follow departmental policies…
Added 40 mins ago
BT
Senior Manager, Small Business Services
Baker Tilly Canada
Winnipeg, MB
- Full-time
We are looking for a full-time, permanent Senior Manager to lead our small business practice in Winnipeg, Manitoba. This role suits an experienced small business practitioner who knows…
Added 40 mins ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
We are looking for a Senior Manager Level 3 to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll…
Added 40 mins ago
IR
Digital Account Manager (Freelance)
Idea Rebel
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
As a Digital Account Manager, you will function as the strategic lead for a variety of accounts. This involves relationship-building and working alongside internal sales reps to manage and…
Added 40 mins ago
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Forward Deployed Engineer
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
…exploration to production deployment, translating ambiguous business goals into reliable, observable services with clear quality, latency, and cost…
Added 40 mins ago
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Sr. Brand Manager (KT by Knix)
Knix
Toronto, ON
- From $110,000 CAD / year
- Full-time
…using data and insights to challenge assumptions and drive business…
Added 40 mins ago
BH
Property Representative 2 (Interconnections and Site C)
BC Hydro
Vancouver, BC
- Full-time
Develops and prepares recommendations to optimize land use and development for BC Hydro's Real Estate assets by: researching and analyzing economic, social, environmental and political…
Added 40 mins ago
K
Assistant Store Manager - Halifax Shopping Centre
Knix
Halifax, NS
- Full-time
As an Assistant Store Manager at Knix, you bring our brand to life through how you lead and connect every day. You have a natural pulse on what our customers want and create a welcoming,…
Added 40 mins ago
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Senior Accountant, Financial Reporting
CPKC
Calgary, AB
- Full-time
Reporting to the Manager, Complex Accounting, the Senior Accountant, Financial Reporting is responsible for the accounting, analysis, and financial reporting of cash flows, hedging,…
Added 40 mins ago
TO
Senior Project Manager, Governance - LDG
The Ottawa Hospital
Ottawa, ON
- Full-time
The Senior Project Manager of Governance leads the design, implementation and continuous improvement of governance structures, decision-making processes and accountability mechanisms for…
Added 40 mins ago
Gestionnaire, accès au marché / Manager, Market Access
SERVIER MONDE
Laval, QC
…to reinvest more than 20% of our revenue into Research and Development, guided by a long-term vision: therapeutic progress in service of patient…
Added 40 mins ago
C
Manager - Software Engineering
CARFAX
London, ON
- $114,000 to $164,000 CAD / year
- Full-time
As a Manager – Software Engineering, you will be part of the Product Engineering Team – the group that is responsible for focusing on how we use our products, services, content and data to…
Added 40 mins ago
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Senior Credit Manager (Specialized Credit)
FCC / FAC
Calgary, AB · Ottawa, ON · Toronto, ON · Regina, SK · Kanata, Ontario
- Full-time
As a Senior Credit Manager, you’ll support the Project Finance and Strategic Finance teams by applying outside-the-box thinking to analyze and adjudicate complex loan proposals that support…
Added 55 mins ago
BT
Senior Manager
Baker Tilly Canada
Walkerton, ON
- Full-time
We are looking for a Senior Manager to join our team - a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll collaborate…

The Canada Life Assurance Company

Client Service Assistant

Toronto, ON, Canada

The base salary for this position is between $38,700-$52,400 annually.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $38,700-$52,400 annually.
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Permanent Full Time

As a Customer Service Assistant, you will play an important role in supporting the administration of Group Retirement Plans, including RRSP, RPP, DPSP, and Investment Only plans. Working closely with the Customer Service team, you will provide administrative and operational support to ensure a positive experience for plan sponsors and members.

This position follows a hybrid work style based out of our Toronto office at 190 Simcoe Street. Employees in this role are required to work 4-5 days per week in the office to support team collaboration and business operations.

Reporting to the Associate Manager, you will work closely with Group Retirement Services Customer Service Specialists, assisting with daily caseload administration, processing transactions, maintaining accurate records, and supporting key service activities. The successful candidate will demonstrate strong attention to detail, excellent organizational skills, and a commitment to providing exceptional customer service in a fast-paced environment.

What you will do:

Handling plan member maintenance and searches on GPAS and CIS Copilot
Monitoring general shared mailboxes for emails received from internal business partners
Data entry and handling of tasks within IntelliQ
Monitoring Incoming Faxes and moving to CIR File Share
Managing member and client file requests and scanning to shared file folders
Preparation of material to be mailed out to members and clients
Processing and distribution of various ad-hoc confirmation statements and letters
Completing ad hoc tasks, as required

What you will bring:

Minimum two years’ experience working in an office environment
Previous experience managing high work volumes, multiple priorities and tight deadlines.
Ability to work comfortably on a computer including Microsoft products (Outlook, Excel, Word)
Strong attention to detail with a focus on accuracy
Excellent organization and time management skills
Self-motivated with a proven sense of urgency and ability to work independently
Strong interpersonal skills and collaborative approach to teamwork
Ability to communicate effectively – both written and verbal
Knowledge of investment/retirement forms and/or business processes within GRS would be an asset
Experience with the GPAS and/or CIS Copilot systems would be an asset
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $38,700-$52,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The role involves providing administrative and operational support for Group Retirement Plans, including processing transactions and maintaining accurate records. You will also monitor shared mailboxes, handle data entry, and prepare materials for clients and plan members.

Requirements

Candidates must have at least two years of office experience and the ability to manage high work volumes and tight deadlines. Proficiency in Microsoft Office products and strong attention to detail are essential for this position.

Skills

Customer service
Data entry
Administrative support
Attention to detail
Organizational skills
Time management
Microsoft Outlook
Microsoft Excel
Microsoft Word
Communication skills
Interpersonal skills
Record keeping
Transaction processing

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
GPAS
CIS Copilot
IntelliQ
CIR File Share
Data entry
Administrative support
Customer service
Investment
Retirement forms
Security clearance
Protected B information
Hybrid work
Office administration
Record maintenance
Transaction processing
Time management
Collaboration

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