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Added 22 mins ago
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Assistant Wealth Market Manager
TD
Concord, ON · Markham, ON
- Full-time
In partnership with the Market Manager, the Assistant Wealth Market Manager supports daily business operations across Wealth Advisory Services, Private Trust, and Wealth Insurance Services.…
Added 37 mins ago
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Portfolio Assistant, Private Wealth
BMO
Burnaby, BC · STSQ
- Full-time
Provides specialized support related to investment client services issue including preparing information for client meetings, annual reviews, etc.
Added 37 mins ago
RR
Pharmacy Assistant (Part Time)
Revolution Recruiting
Rothesay, NB
- Part-time
Collaborating with other team members to provide timely high quality healthcare service delivery and exceptional client experience.
Added 37 mins ago
RR
Pharmacy Assistant (Full Time)
Revolution Recruiting
Rothesay, NB
- Full-time
Collaborating with other team members to provide timely high quality healthcare service delivery and exceptional client experience.
Added 37 mins ago
Executive Assistant - Toronto
EY
Toronto, ON
We are looking for a dynamic person to join our Executive Assistant Group (EAG). EAG is our team of self-motivated EAs who support our Partners and are a key part of our Core Business…
Added 1 hour ago
Assistant Manager
Sporting Life Group
Laval, QC
As an Assistant Manager, your main purpose of the position is to drive sales, profitability and customer service in our retail stores through developing and driving a selling culture,…
Added 1 hour ago
Lab Patient Technician
LifeLabs
Regina, SK
Maintain client relationships, including responding to inquiries and following up on requests.
Added 1 hour ago
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Lab Patient Technician - Part Time - Petawawa, ON
LifeLabs
Petawawa, ON
- Part-time
Maintain client relationships, including responding to inquiries and following up on requests.
Added 1 hour ago
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Executive Administrative Assistant-Office Manager, Capital Markets
Desjardins
Calgary, AB
- Full-time
As an Executive Administrative Assistant-Office Manager, you carry out a wide variety of administrative duties as required by daily operations of the Calgary Capital Markets team. Reporting…
Added 1 hour ago
GO
Administrative Assistant
Government of New Brunswick
Fredericton, NB
- Full-time
The Human Resources Client Services Unit within Finance and Treasury Board is seeking a solutions-focused Administrative Assistant who is eager to build strong relationships and contribute…
Added 1 hour ago
ScotiaMcLeod Administrative Assistant - Toronto
Scotiabank
Toronto, ON
As an Administrative Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.
Added 1 hour ago
VC
Program Assistant (Office Admin), Mental Health & Substance Use - Lily's Community Heath Center
Vancouver Coastal Health
Vancouver, BC
- $26.42 to $28.25 CAD / hour
- Temporary
Come work as a Program Assistant (Office Admin) on the Mental Health and Substance Use team at Lily's Community Health Center with Vancouver Coastal Health (VCH) in Vancouver, BC!
Added 2 hours ago
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Lab Patient Technician - Part Time Regular - Morrisburg, ON
LifeLabs
Morrisburg, ON
- Part-time
Maintain client relationships, including responding to inquiries and following up on requests.
Added 2 hours ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Quebec, QC
- Part-time
Saluer le client rapidement et recueillir les renseignements sur l’ordonnance conformément aux normes.
Added 2 hours ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Quebec, QC
- Part-time
Saluer le client rapidement et recueillir les renseignements sur l’ordonnance conformément aux normes.
Added 2 hours ago
CG
Administrative Assistant
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
Canaccord Genuity (CG) is a leading independent, full-service financial services firm with a strong presence across wealth management and capital markets. We are built on long-term client…
Added 2 hours ago
BL
Practice Assistant
Borden Ladner Gervais LLP (BLG)
Ottawa, ON
- Full-time
The Practice Assistant is a key member of a dynamic and innovative group of Trademark Agents, clerks and legal support staff, providing the highest level of service to our clients, while…
Added 2 hours ago
RB
Administrative Assistant
Royal Bank of Canada
Toronto, ON
- Part-time
…join our leading wealth management firm as an Administrative Assistant. By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team…
Added 3 hours ago
Operations Assistant & Installer
Swish Group of Companies
Kingston, ON
The Operations Assistant and Installer provides support across multiple departments, including Operations, Customer Service, and Warehouse. The successful candidate will assist with the…
Added 3 hours ago
TD
DZ Driver [Groundperson / Arborist]
The Davey Tree Expert Company
Ottawa, ON
- Full-time
…based horticultural and environmental services with outstanding client service. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental…
Added 3 hours ago
TD
Groundperson [Arborist Assistant]
The Davey Tree Expert Company
Burlington, ON
- Full-time
…based horticultural and environmental services with outstanding client service. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental…
Added 3 hours ago
TD
DZ Driver [Groundperson / Arborist]
The Davey Tree Expert Company
Hamilton, ON
- Full-time
…based horticultural and environmental services with outstanding client service. The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental…
Added 3 hours ago
Student Services Assistant
University of Toronto
Toronto, ON
Working as part of a collaborative team, the Student Services Assistant provides friendly, knowledgeable, and timely service. Together with the rest of the Registrar's Office, the Student…
Added 3 hours ago
B
Manager, Client Engagement - Wayfinding
BrandActive
Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
BrandActive is currently seeking a Manager, Client Engagement - Wayfinding to join our growing wayfinding practice. This is an opportunity to lead complex, strategic work while helping…
Added 3 hours ago
E
Administrative Assistant (Entry Level)
EvertzAV
Burlington, ON
- Internship
We are seeking a reliable, organized, and proactive Administrative Assistant to join our team. Administrators are vital to the success of our business model, playing a key role in both…

The Canada Life Assurance Company

Client Service Assistant

Toronto, ON, Canada

The base salary for this position is between $38,700-$52,400 annually.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $38,700-$52,400 annually.
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Permanent Full Time

As a Customer Service Assistant, you will play an important role in supporting the administration of Group Retirement Plans, including RRSP, RPP, DPSP, and Investment Only plans. Working closely with the Customer Service team, you will provide administrative and operational support to ensure a positive experience for plan sponsors and members.

This position follows a hybrid work style based out of our Toronto office at 190 Simcoe Street. Employees in this role are required to work 4-5 days per week in the office to support team collaboration and business operations.

Reporting to the Associate Manager, you will work closely with Group Retirement Services Customer Service Specialists, assisting with daily caseload administration, processing transactions, maintaining accurate records, and supporting key service activities. The successful candidate will demonstrate strong attention to detail, excellent organizational skills, and a commitment to providing exceptional customer service in a fast-paced environment.

What you will do:

Handling plan member maintenance and searches on GPAS and CIS Copilot
Monitoring general shared mailboxes for emails received from internal business partners
Data entry and handling of tasks within IntelliQ
Monitoring Incoming Faxes and moving to CIR File Share
Managing member and client file requests and scanning to shared file folders
Preparation of material to be mailed out to members and clients
Processing and distribution of various ad-hoc confirmation statements and letters
Completing ad hoc tasks, as required

What you will bring:

Minimum two years’ experience working in an office environment
Previous experience managing high work volumes, multiple priorities and tight deadlines.
Ability to work comfortably on a computer including Microsoft products (Outlook, Excel, Word)
Strong attention to detail with a focus on accuracy
Excellent organization and time management skills
Self-motivated with a proven sense of urgency and ability to work independently
Strong interpersonal skills and collaborative approach to teamwork
Ability to communicate effectively – both written and verbal
Knowledge of investment/retirement forms and/or business processes within GRS would be an asset
Experience with the GPAS and/or CIS Copilot systems would be an asset
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $38,700-$52,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The role involves providing administrative and operational support for Group Retirement Plans, including processing transactions and maintaining accurate records. You will also monitor shared mailboxes, handle data entry, and prepare materials for clients and plan members.

Requirements

Candidates must have at least two years of office experience and the ability to manage high work volumes and tight deadlines. Proficiency in Microsoft Office products and strong attention to detail are essential for this position.

Skills

Customer service
Data entry
Administrative support
Attention to detail
Organizational skills
Time management
Microsoft Outlook
Microsoft Excel
Microsoft Word
Communication skills
Interpersonal skills
Record keeping
Transaction processing

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
GPAS
CIS Copilot
IntelliQ
CIR File Share
Data entry
Administrative support
Customer service
Investment
Retirement forms
Security clearance
Protected B information
Hybrid work
Office administration
Record maintenance
Transaction processing
Time management
Collaboration

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