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Added 8 mins ago
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Lab Patient Technician - Part Time Regular - Morrisburg, ON
LifeLabs
Morrisburg, ON
- Part-time
…As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the…
Added 8 mins ago
Executive Receptionist
State Window Corporation
Vaughan, ON
Reporting directly to the Executive Administrative Assistant and indirectly to the CAO. The Receptionist serves as the first point of contact for visitors, clients and employees. This role…
Added 8 mins ago
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(CAN) Front End Assistant Manager
Walmart
Pointe-Claire, QC
- Full-time
…Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when…
Added 8 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
Victoria, BC
- Full-time
The Assistant Manager supports full restaurant operations, guest experience, financial performance, and team development. Responsibilities align with NOC 60030, including planning,…
Added 8 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
Revelstoke, BC
- Full-time
The Assistant Manager supports full restaurant operations, guest experience, financial performance, and team development. Responsibilities align with NOC 60030, including planning,…
Added 8 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
Langford, BC
- Full-time
The Assistant Manager supports full restaurant operations, guest experience, financial performance, and team development. Responsibilities align with NOC 60030, including planning,…
Added 8 mins ago
AR
Restaurant Manager
A&W Restaurants
AB
- Full-time
…standards, Provincial WCB, Employment and Health Regulations, the development of a motivated and productive team, and ultimately, the growth and profitability of the…
Added 8 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
Kamloops, BC
- Full-time
The Assistant Manager supports full restaurant operations, guest experience, financial performance, and team development. Responsibilities align with NOC 60030, including planning,…
Added 8 mins ago
UO
Research Assistant/Technician 2
University of British Columbia
Vancouver, BC · UBCV | MacIsaac Health Building (GWHB)
- $28.29 to $33.66 CAD / hour
- Full-time
Non Union Hourly - Research Assistant /Technician 2
Added 8 mins ago
UO
Research Assistant/Technician 3
University of British Columbia
Vancouver, BC · UBCV | Michael Smith Laboratories (MSL)
- $4,845.17 to $5,713.66 CAD / month
- Full-time
Non Union Salaried - Research Assistant /Technician 3
Added 23 mins ago
OV
Registered Nurse, Medicine Cardiology - Casual - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Part-time
…interprofessional team in partnership with a patient support assistant responsible for the comprehensive care of medical and cardiac patients including cardiac monitoring. You will practice…
Added 23 mins ago
BC
MEP Project Manager
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
Broccolini is a family-owned, single-source provider of construction, development and real-estate services. Our company caters to the industrial, commercial and residential markets in…
Added 23 mins ago
BC
MEP Assistant Project Manager
Broccolini Construction Inc.
ON · Ottawa, Ontario
- Full-time
Broccolini is a family-owned, single-source provider of construction, development and real-estate services. Our company caters to the industrial, commercial and residential markets in…
Added 23 mins ago
CG
Administrative Assistant
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
We are currently looking for a proactive, organized, and enthusiastic Administrative Assistant to join our Wealth and Estate Planning and Managed Account Platform team in Vancouver. This…
Added 23 mins ago
Graduate Admissions Clerk
Simon Fraser University
Burnaby, BC
…issues and foster graduate student engagement and professional development…
Added 23 mins ago
Distribution Assistant
FortisBC
Surrey, BC
…program that's one of the best in the industry. The Distribution Assistant will learn to use the tools and procedures required for the construction, maintenance and operation of the Gas…
Added 23 mins ago
Distribution Assistant
FortisBC
Langley (District), BC · Langley, BC
…program that's one of the best in the industry. The Distribution Assistant will learn to use the tools and procedures required for the construction, maintenance and operation of the Gas…
Added 23 mins ago
Distribution Assistant
FortisBC
Abbotsford, BC
…program that's one of the best in the industry. The Distribution Assistant will learn to use the tools and procedures required for the construction, maintenance and operation of the Gas…
Added 23 mins ago
BL
Practice Assistant
Borden Ladner Gervais LLP (BLG)
Ottawa, ON
- Full-time
…innovation, diversity and inclusion, community involvement and talent development. Learn more about us at…
Added 23 mins ago
BB
Senior Retail Sales Associate
Best Buy Canada
Calgary, AB
- Full-time
Grow your career in similar roles (sr. admin specialist, sr. product process specialist, sr. fulfillment specialist) or development roles (team lead, assistant store leader, store leader).
Added 23 mins ago
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Assistant Store Manager
Pandora
Montreal, QC · Anjou, QC
- $24.3 to $30.35 CAD / hour
The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering…
Added 23 mins ago
Pharmacy Assistant (Midtown)
Calgary Co-op
Calgary, AB
We offer competitive wages, progressive careers, great work culture, comprehensive training, staff discounts, career development programs, flexible schedules, and an excellent pension plan…
Added 38 mins ago
P
Assistant Store Manager
Pandora
Montreal, QC · Anjou, QC
- Full-time
The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering…
Added 38 mins ago
Assistant Scientist - Biophysics / SPR
X-Chem
Nemiscau, QC
This position will support the development and execution of biochemical and biophysical assays, with a particular focus on Surface Plasmon Resonance (SPR). The successful candidate will…
Added 38 mins ago
MP
Production Assistant
Mauser Packaging Solutions
Oakville, ON
- Full-time
…career with a company that provides opportunities for growth and…

The Canada Life Assurance Company

Client Service Assistant

Toronto, ON, Canada

The base salary for this position is between $38,700-$52,400 annually.

Apply About employer

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Job details

Pay: The base salary for this position is between $38,700-$52,400 annually.
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Permanent Full Time

As a Customer Service Assistant, you will play an important role in supporting the administration of Group Retirement Plans, including RRSP, RPP, DPSP, and Investment Only plans. Working closely with the Customer Service team, you will provide administrative and operational support to ensure a positive experience for plan sponsors and members.

This position follows a hybrid work style based out of our Toronto office at 190 Simcoe Street. Employees in this role are required to work 4-5 days per week in the office to support team collaboration and business operations.

Reporting to the Associate Manager, you will work closely with Group Retirement Services Customer Service Specialists, assisting with daily caseload administration, processing transactions, maintaining accurate records, and supporting key service activities. The successful candidate will demonstrate strong attention to detail, excellent organizational skills, and a commitment to providing exceptional customer service in a fast-paced environment.

What you will do:

Handling plan member maintenance and searches on GPAS and CIS Copilot
Monitoring general shared mailboxes for emails received from internal business partners
Data entry and handling of tasks within IntelliQ
Monitoring Incoming Faxes and moving to CIR File Share
Managing member and client file requests and scanning to shared file folders
Preparation of material to be mailed out to members and clients
Processing and distribution of various ad-hoc confirmation statements and letters
Completing ad hoc tasks, as required

What you will bring:

Minimum two years’ experience working in an office environment
Previous experience managing high work volumes, multiple priorities and tight deadlines.
Ability to work comfortably on a computer including Microsoft products (Outlook, Excel, Word)
Strong attention to detail with a focus on accuracy
Excellent organization and time management skills
Self-motivated with a proven sense of urgency and ability to work independently
Strong interpersonal skills and collaborative approach to teamwork
Ability to communicate effectively – both written and verbal
Knowledge of investment/retirement forms and/or business processes within GRS would be an asset
Experience with the GPAS and/or CIS Copilot systems would be an asset
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $38,700-$52,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The role involves providing administrative and operational support for Group Retirement Plans, including processing transactions and maintaining accurate records. You will also monitor shared mailboxes, handle data entry, and prepare materials for clients and plan members.

Requirements

Candidates must have at least two years of office experience and the ability to manage high work volumes and tight deadlines. Proficiency in Microsoft Office products and strong attention to detail are essential for this position.

Skills

Customer service
Data entry
Administrative support
Attention to detail
Organizational skills
Time management
Microsoft Outlook
Microsoft Excel
Microsoft Word
Communication skills
Interpersonal skills
Record keeping
Transaction processing

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
GPAS
CIS Copilot
IntelliQ
CIR File Share
Data entry
Administrative support
Customer service
Investment
Retirement forms
Security clearance
Protected B information
Hybrid work
Office administration
Record maintenance
Transaction processing
Time management
Collaboration

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