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Added 9 mins ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Reporting to the Associate Manager of the Ambulatory Blood and Marrow Transplant (BMT) Department at the state-of-the-art Arthur J.E. Child Comprehensive Cancer Centre in Calgary, Alberta,…
Added 9 mins ago
ON
Retail Sales Associate, Full Time - Park Place
Old Navy
Barrie, ON
- Full-time
As a FT Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 9 mins ago
BR
Retail Sales Associate - Cambridge Smartcentre
Banana Republic
Cambridge, ON
- Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 9 mins ago
SP
Bilingual Customer Success Manager (French/English-Speaking)
Salesforce Partner Canada
Montreal, QC
- Full-time
Additional Salesforce product certifications are a plus (AI Associate, Administrator, Advanced Administrator, Platform App Builder, Data 360 Specialist, Agentblazer).
Added 25 mins ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Dartmouth, NS
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 39 mins ago
AH
Principal, Statistical Programmer
Alira Health
Toronto, ON
- Full-time
Report issues to Project Manager/Associate Director in an appropriate timeframe
Added 55 mins ago
C
Associate, Private Fund Solutions
Clarity
Vancouver, BC
- $200,000 to $250,000 CAD / year
- Full-time
…track their portfolios, and access pre-IPO liquidity. As an Associate, you’ll work closely with the Head of Private Fund Solutions to build relationships with GPs who have access to the…
Added 1 hour ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Computer literacy, including experience with Microsoft Office programs, Brightspace (D2L) or other learning management systems, and clinical documentation programs such as CompTracker.
Added 1 hour ago
SD
Specialist, Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Strong Computer skills in a Windows environment using MS Office and experience using a customer relationship database is an asset
Added 2 hours ago
RI
Technical Services Manager
Rentokil Initial
Surrey, BC
- Full-time
…standards, increase customer retention, and further develop Rentokil associate's…
Added 2 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…team comprising of doctors, nurses, and experienced medical office staff. We strive to provide continuity of care, from acute to more longstanding medical issues, and from office visits…
Added 2 hours ago
EI
Maintenance Team Leader
Ecolab Inc.
Mississauga, ON
- Full-time
Support two locations throughout Mississauga involving working in an office and chemical production/distribution setting
Added 3 hours ago
MC
Manager, Revenue Accounting & Reporting
Make-A-Wish Canada
Toronto, ON
- Full-time
Dr. Jeremy Friedman, Associate Paediatrician-in-Chief, SickKids Hospital & Medical Advisor for Make-A-Wish^® Canada
Added 3 hours ago
SD
Specialist, Patient Care
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
Strong Computer skills in a Windows environment using MS Office and experience using a customer relationship database is an asset
Added 3 hours ago
Seasonal Sales Associate
Under Armour
Richmond, BC
Join our team during the busiest seasons and make a big impact! As a Seasonal Sales Associate, you’ll deliver exceptional customer service, drive sales, and help keep the store clean and…
Added 3 hours ago
RI
Associate Product Manager (Accounting)
Remarcable, Inc.
Remote, Canada
- $90,000 to $120,000 CAD / year
- Full-time
- Remote
…Partners, and a rapidly scaling business, we’re looking for an Associate Product Manager (APM) who is excited to dive deep into our core Procure-to-Pay and accounting…
Added 3 hours ago
Retail/Taproom Team Lead, Creemore
Molson Coors
Creemore, ON
Responsible for all duties expected of a Retail & Taproom Associate
Added 4 hours ago
SM
Fund Accounting Senior Associate (Private Credit)
Standish Management UK
Halifax, NS
- Full-time
Proficiency in Microsoft Office applications, particularly Excel
Added 4 hours ago
Customer Energy Management Associate
Toronto Hydro
Toronto, ON
The Customer Energy Management Associate is a customer-focused professional who supports the delivery of energy management programs, customer initiatives, and account management activities…
Added 4 hours ago
Contract, Climate Action Associate
Toronto Hydro
Toronto, ON
The Contract, Customer Energy Management Associate is a customer-focused professional who supports the delivery of energy management programs, customer initiatives, and account management…
Added 5 hours ago
SD
Post Office Manager, Hourly Full Time Day
Shoppers Drug Mart
Williams Lake, BC
- Full-time
Leads by example and ensures that Post Office staff demonstrate our CORE Values
Added 5 hours ago
PL
Yard Administrator - Night Shift
Penske Logistics
Cambridge, ON
- Full-time
Performs general administrative office duties (i.e. mail distribution, filing, reporting, reconciling invoices, data entry)
Added 5 hours ago
AF
Process Assistant
Amazon Fulfillment Centre and Service Provider
Langley (District), BC · Langley, BC
- Full-time
Basic proficiency with computers and common office software; familiarity with inventory or warehouse management systems is beneficial.
Added 5 hours ago
MN
Analytics and Insights Analyst (CPG)
Mosaic North America
Mississauga, ON
- Full-time
This is a \#Hybrid position, requiring 3 days per week in our Mississauga office.
Added 6 hours ago
DC
International Enrolment Operations Coordinator
Douglas College
New Westminster, BC
- Full-time
Reporting to the Associate Director, International Enrolment Recruitment and Regulatory Compliance, the International Enrolment Operations Specialist liaises with Associate Deans,…

The Canada Life Assurance Company

Client Service Assistant

Toronto, ON, Canada

The base salary for this position is between $38,700-$52,400 annually.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $38,700-$52,400 annually.
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Permanent Full Time

As a Customer Service Assistant, you will play an important role in supporting the administration of Group Retirement Plans, including RRSP, RPP, DPSP, and Investment Only plans. Working closely with the Customer Service team, you will provide administrative and operational support to ensure a positive experience for plan sponsors and members.

This position follows a hybrid work style based out of our Toronto office at 190 Simcoe Street. Employees in this role are required to work 4-5 days per week in the office to support team collaboration and business operations.

Reporting to the Associate Manager, you will work closely with Group Retirement Services Customer Service Specialists, assisting with daily caseload administration, processing transactions, maintaining accurate records, and supporting key service activities. The successful candidate will demonstrate strong attention to detail, excellent organizational skills, and a commitment to providing exceptional customer service in a fast-paced environment.

What you will do:

Handling plan member maintenance and searches on GPAS and CIS Copilot
Monitoring general shared mailboxes for emails received from internal business partners
Data entry and handling of tasks within IntelliQ
Monitoring Incoming Faxes and moving to CIR File Share
Managing member and client file requests and scanning to shared file folders
Preparation of material to be mailed out to members and clients
Processing and distribution of various ad-hoc confirmation statements and letters
Completing ad hoc tasks, as required

What you will bring:

Minimum two years’ experience working in an office environment
Previous experience managing high work volumes, multiple priorities and tight deadlines.
Ability to work comfortably on a computer including Microsoft products (Outlook, Excel, Word)
Strong attention to detail with a focus on accuracy
Excellent organization and time management skills
Self-motivated with a proven sense of urgency and ability to work independently
Strong interpersonal skills and collaborative approach to teamwork
Ability to communicate effectively – both written and verbal
Knowledge of investment/retirement forms and/or business processes within GRS would be an asset
Experience with the GPAS and/or CIS Copilot systems would be an asset
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $38,700-$52,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The role involves providing administrative and operational support for Group Retirement Plans, including processing transactions and maintaining accurate records. You will also monitor shared mailboxes, handle data entry, and prepare materials for clients and plan members.

Requirements

Candidates must have at least two years of office experience and the ability to manage high work volumes and tight deadlines. Proficiency in Microsoft Office products and strong attention to detail are essential for this position.

Skills

Customer service
Data entry
Administrative support
Attention to detail
Organizational skills
Time management
Microsoft Outlook
Microsoft Excel
Microsoft Word
Communication skills
Interpersonal skills
Record keeping
Transaction processing

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
GPAS
CIS Copilot
IntelliQ
CIR File Share
Data entry
Administrative support
Customer service
Investment
Retirement forms
Security clearance
Protected B information
Hybrid work
Office administration
Record maintenance
Transaction processing
Time management
Collaboration

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