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Added 29 mins ago
Analyst or Associate, Investment Banking, Corporate Finance Advisory - Toronto, ON
Scotiabank
Toronto, ON
…environment in which they will be involved in a broad range of transactions. The job is responsible for supporting senior members of the team in the generation of new business…
Added 29 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
Brandon, MB
- Part-time
Accurately record customer transactions in electronic cash register, mainline and self checkouts (SCOs);
Added 29 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
Neepawa, MB
- Part-time
Accurately record customer transactions in electronic cash register, mainline and self checkouts (SCOs);
Added 29 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
Newmarket, ON
- Part-time
Accurately record customer transactions in electronic cash register, mainline and self checkouts (SCOs);
Added 29 mins ago
GT
Softgoods Associate (Temporary)
Giant Tiger
Brandon, MB
- Part-time
Accurately record customer transactions in electronic cash register, mainline and self checkouts (SCOs);
Added 29 mins ago
P
Part Time Flex Sales Associate
Pandora
Winnipeg, MB
- Part-time
The Flex Sales associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding innovative ways…
Added 29 mins ago
T
Personal Banking Associate (Full time)- Cap- Rouge
TD
Quebec, QC · Cap-Rouge, QC
- Full-time
…our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers.…
Added 44 mins ago
H
Catering Associate, Part Time
Havergal
Sudbury, ON
- Part-time
As a Catering Associate, you will support the Chef and catering team with food preparation, room and table set-ups, and customer service. You will assist with plated and buffet-style…
Added 59 mins ago
Financial Service Representative
Money Mart
Kawartha Lakes, ON
…solutions, sell related financial products and services, complete transactions, maintain accurate records, and support payment arrangements for existing…
Added 1 hour ago
CB
07443 Inside Sales
CosmoProf Beauty
Medicine Hat, AB
- Other
The Sales Associate/Beauty Advisor will focus on one primary objective – creating a memorable shopping experience for our customers. We are continually searching for passionate beauty…
Added 1 hour ago
SC
Temp Inventory Associate
Staples Canada
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Part-time
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
Georgetown, ON
- Full-time
…our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers.…
Added 1 hour ago
T
Personal Banking Associate
TD
AB
- Full-time
…our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers.…
Added 1 hour ago
TS
Sales Associate
The Salvation Army Canada and Bermuda Territory
Bridgetown, NS
- Part-time
Responsible for accurate completion of all customer transactions including cash and debit sales with minimal voids, overages, or shortages.
Added 1 hour ago
C
Client Engagement Associate - Part-time (15 hours/week)
CIBC
St. Stephen, NB
- Part-time
…clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding clients through…
Added 1 hour ago
P
Part Time Flex Sales Associate
Pandora
Winnipeg, MB
- Part-time
The Flex Sales associate will be the ultimate Pandora Fan. You will be responsible for delivering a world-class experience, surpassing sales goals, and continually finding innovative ways…
Added 1 hour ago
Store Associate
Sherwin-Williams
St. Thomas, ON
Process sales transactions accurately and consistent with policies and procedures
Added 1 hour ago
TH
Front End Associate Part-Time - 7102 Thunder Bay
The Home Depot
Thunder Bay, ON
- Part-time
…the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout…
Added 1 hour ago
R
Associate
RBC
Toronto, ON
- Full-time
…individual to join our leading wealth management firm as an…
Added 1 hour ago
DG
Food Service Associate / Cashier
Dexterra Group
Winnipeg, MB
- Full-time
As a Food Services Associate / Cashier, reporting to the Cashier supervisor, the Food Service Associate/Cashier is responsible for delivering exceptional customer service in a fast-paced…
Added 1 hour ago
WC
Accounts Payable Associate
White Cap
Vaughan, ON
- Full-time
Codes invoices and accounts, reconciles and researches customer information, and processes account transactions to ensure quality output and timely invoice payments.
Added 1 hour ago
MC
Seasonal Sales Associate (CAI7 Toronto Premium Outlets)
Miniso Canada
Halton Hills, ON
- Full-time
We are looking for a Seasonal Sales Associate to join us in our Toronto Premium Outlets location on a 2-month seasonal contract ending January 9, 2027.
Added 1 hour ago
T
Personal Banking Associate
TD
Red Deer, AB
- Full-time
…our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers.…
Added 1 hour ago
T
Personal Banking Associate
TD
Windsor, ON
- Full-time
…our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers.…
Added 1 hour ago
JA
Coordonnateur(trice) de projets – Fabrication et opération / Project Coordinator – Manufacturing & Operations
JR Automation
Montreal, QC · Saint-Laurent, QC
- Full-time
Expérience de l’utilisation de SAP pour le suivi des stocks, les transactions liées à la production ou d’autres activités administratives.

The Canada Life Assurance Company

Client Service Assistant

Toronto, ON, Canada

The base salary for this position is between $38,700-$52,400 annually.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $38,700-$52,400 annually.
Apply by: Nov 10, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Permanent Full Time

As a Customer Service Assistant, you will play an important role in supporting the administration of Group Retirement Plans, including RRSP, RPP, DPSP, and Investment Only plans. Working closely with the Customer Service team, you will provide administrative and operational support to ensure a positive experience for plan sponsors and members.

This position follows a hybrid work style based out of our Toronto office at 190 Simcoe Street. Employees in this role are required to work 4-5 days per week in the office to support team collaboration and business operations.

Reporting to the Associate Manager, you will work closely with Group Retirement Services Customer Service Specialists, assisting with daily caseload administration, processing transactions, maintaining accurate records, and supporting key service activities. The successful candidate will demonstrate strong attention to detail, excellent organizational skills, and a commitment to providing exceptional customer service in a fast-paced environment.

What you will do:

Handling plan member maintenance and searches on GPAS and CIS Copilot
Monitoring general shared mailboxes for emails received from internal business partners
Data entry and handling of tasks within IntelliQ
Monitoring Incoming Faxes and moving to CIR File Share
Managing member and client file requests and scanning to shared file folders
Preparation of material to be mailed out to members and clients
Processing and distribution of various ad-hoc confirmation statements and letters
Completing ad hoc tasks, as required

What you will bring:

Minimum two years’ experience working in an office environment
Previous experience managing high work volumes, multiple priorities and tight deadlines.
Ability to work comfortably on a computer including Microsoft products (Outlook, Excel, Word)
Strong attention to detail with a focus on accuracy
Excellent organization and time management skills
Self-motivated with a proven sense of urgency and ability to work independently
Strong interpersonal skills and collaborative approach to teamwork
Ability to communicate effectively – both written and verbal
Knowledge of investment/retirement forms and/or business processes within GRS would be an asset
Experience with the GPAS and/or CIS Copilot systems would be an asset
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

The base salary for this position is between $38,700-$52,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The role involves providing administrative and operational support for Group Retirement Plans, including processing transactions and maintaining accurate records. You will also monitor shared mailboxes, handle data entry, and prepare materials for clients and plan members.

Requirements

Candidates must have at least two years of office experience and the ability to manage high work volumes and tight deadlines. Proficiency in Microsoft Office products and strong attention to detail are essential for this position.

Skills

Customer service
Data entry
Administrative support
Attention to detail
Organizational skills
Time management
Microsoft Outlook
Microsoft Excel
Microsoft Word
Communication skills
Interpersonal skills
Record keeping
Transaction processing

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
GPAS
CIS Copilot
IntelliQ
CIR File Share
Data entry
Administrative support
Customer service
Investment
Retirement forms
Security clearance
Protected B information
Hybrid work
Office administration
Record maintenance
Transaction processing
Time management
Collaboration

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