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Manager, Customer Experience & Transformation
BMO
Toronto, ON · BMOPLACE
- Full-time
The Manager, Customer Experience & Transformation puts the customer at the centre of process design and continuous improvement. The role analyzes customer complaints, surveys and NPS…
Added 14 mins ago
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National Director, Wills and POA
BMO
Toronto, ON · FCP
- Full-time
…governance model, provide technical expertise and escalation support, and drive initiatives that enhance client experience, operational effectiveness, and business…
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Banking Officer, Banking Client Solutions Team
BMO
Calgary, AB · CALG
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 14 mins ago
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Wealth Planning Consultant, Private Wealth
BMO
Waterloo, ON · MARS
- Full-time
…disciplined approach to all sales and wealth management strategies to support regional and national business growth while focussing on the client…
Added 14 mins ago
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Digital Product Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 14 mins ago
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Manager - Facilities Management & Development, Engineering and Technical Services
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Reporting to the Director of Engineering, the Manager, Engineering & Technical Services provides leadership for technical services, and energy management within Engineering, Facilities…
Added 14 mins ago
BI
Medical Equipment Coordinator
Baxter International Inc.
Mississauga, ON · ON
- Full-time
…teams, logistics partners, and internal operations teams to support equipment deployment, maintenance, and…
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Manager, Transaction Operations
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…customer-focused procurement services across North America. As Manager, Transaction Operations, you will oversee transactional procurement activities, partner with our MGS offshore delivery…
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Junior Software Developer, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
Added 14 mins ago
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Full Time Credit Clerk II - Yorkton Admin
Co-op
Yorkton, SK
- Full-time
Reporting to the Credit Manager, you are primarily responsible for performing collection activities on assigned aging accounts which includes making calls, sharing letters and/or emails,…
Added 29 mins ago
Instructional Assistant, Casual
NorQuest College
Edmonton, AB
Reporting to the Manager, Olson Centre for Health Simulation, the Instructional Assistant provides interdisciplinary instructional support to the simulation centre through simulation…
Added 29 mins ago
Assistant Sales Trainee Manager
Sherwin-Williams
Regina, SK
The Sherwin-Williams Assistant Manager Trainee Program is an accelerated, entry-level position designed to prepare current employees for a Store Management role in 18-24 months. With…
Added 29 mins ago
Manager, Business Risk Management, Global Insurance (Bilingual - English/Spanish)
Scotiabank
Toronto, ON
Contributes to the effective execution of first-line non-financial risk programs for Global Insurance. The Manager executes assigned risk and control activities directly for Global…
Added 29 mins ago
SC
Full- Stack Developer, Shopify eCommerce
Sleep Country
Toronto, ON · York, ON
- Full-time
Reporting to the Manager, E-Commerce, the Full Stack Developer, E-Commerce for Bed Bath & Beyond is responsible for building, optimizing, and maintaining our enterprise Direct-to-Consumer…
Added 29 mins ago
Volume Counter, Mail Operations 1
Canada Post - Postes Canada
QC · Graham-Bell, QC
Your application must clearly demonstrate how you meet the requirements as Canada Post cannot make assumptions about your education and experience. We thank all those who apply. Only those…
Added 29 mins ago
Client Service Processor
The Canada Life Assurance Company
London, ON
Reporting to the Associate Manager of Direct to Head Office (D2HO). The Client Service Processor will be responsible for the timely distribution of team paperwork, cheques and e-mails for…
Added 29 mins ago
Assistant Manager, Corporate Financial Reporting | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Great West is currently looking for an Assistant Manager, Corporate Financial Reporting to join our Great West Financial Performance & Reporting team. This is your opportunity to join one…
Added 29 mins ago
Cook
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Food Services Manager, the Cook is responsible for all food production activities related to providing high quality food service to residents/tenants, staff and visitors.…
Added 29 mins ago
Assistant Public Trustee - Finance
Government of Alberta
AB
Classification: Senior Manager Zone 2 (M42Z2)
Added 30 mins ago
R&
Project Manager III
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled Project Manager III form to join our client in support of an existing vacancy.
Added 30 mins ago
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Business Development Manager , 3PL
Fil Delivery
Mississauga, ON
- Full-time
…environment for all candidates and current employees. . We support barrier-free and accessible employment practices. Should you require an accommodation (including, but not limited to, the…
Added 30 mins ago
GD
Forklift Operator/Yard worker
Gillfor Distribution
Dartmouth, NS
- Full-time
…disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact the HR Manager at Gillfor…
Added 30 mins ago
PM
Tax Manager
Philip Morris International
Toronto, ON
- Full-time
Our process may include an application review, recruiter conversation, hiring manager interview, role-specific assessment and final interview.
Added 44 mins ago
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Occupational Therapist - Occupational Therapy Corporate
William Osler Health System
Toronto, ON · Etobicoke, Ontario
- Full-time
This position will report to the Manager, Professional Practitioner.
Added 44 mins ago
UH
Registered Practical Nurse
University Health Network
Toronto, ON
- Full-time
Current Basic Cardiac Life Support (B.C.L.S.) certification.

The Canada Life Assurance Company

Client Service Processor

London, ON, Canada

The base salary for this position is between $36,900 - $49,800 annually.

Apply About employer

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Job details

Pay: The base salary for this position is between $36,900 - $49,800 annually.
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Permanent Full Time

Reporting to the Associate Manager of Direct to Head Office (D2HO). The Client Service Processor will be responsible for the timely distribution of team paperwork, cheques and e-mails for Wealth, Quadrus, Life Client Services, and Group Retirement Services team members. The successful candidate will work closely with other teams. The Client Service Processor would be 100% in the London Head Office.

What you will do:

Triage/prep incoming mail including documents and cheques for the Wealth, IPC Wealth, Life Client Service, and Group Retirement Services teams within time standards
Work closely with other admin areas regarding inter-team paperwork
Assist with non-financial processing when required
Support small projects when necessary
Sending outbound mail
Manage the team shared e-mail boxes
Responsible for workflow distribution electronically

What you will bring:

Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.
Excellent organizational skills
Analytical and detail oriented
Eagerness and ability to learn Unitrax, GPAS and Investment Centre
Imaging system) experience an asset
Working knowledge of Microsoft office products
Excellent written and verbal communication skills
Good interpersonal and team building skills
Demonstrated organizational and time management skills to manage multiple tasks and deadlines
Able to adapt quickly to changing priorities

The base salary for this position is between $36,900 - $49,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The Client Service Processor is responsible for the timely distribution of paperwork, cheques, and emails for various client service teams. They will also triage incoming mail, manage shared email boxes, and assist with non-financial processing and small projects.

Requirements

Candidates must possess excellent organizational, analytical, and communication skills with the ability to adapt to changing priorities. A Reliability Status security clearance is a mandatory condition of employment.

Skills

Organizational skills
Analytical skills
Detail oriented
Unitrax
GPAS
Investment Centre Imaging system
Microsoft Office
Written communication
Verbal communication
Interpersonal skills
Team building
Time management
Adaptability

Benefits

Career development
Education reimbursement
Health benefits
Dental benefits
Mental health benefit
Vacation
Personal days
Volunteer day
Pension plan
Share ownership program
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Client Service
Wealth Management
Group Retirement Services
Mail Processing
Workflow Distribution
Reliability Status
Security Clearance
Unitrax
GPAS
Investment Centre Imaging
Microsoft Office
Administrative
Data Entry
Financial Services
Documentation
Time Management
Communication
Teamwork

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