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Added 9 mins ago
C
Home Support Worker (HSW)
CarePartners
Sudbury, ON · Val Caron, ON · Chelmsford, ON
- Part-time
Home Support Workers are an integral part of a health care team, and in this role, you will encourage, support, and promote independence for patients in home and community care settings by…
Added 9 mins ago
VC
Medical Office Assistant (MOA) - Urgent & Primary Care Centre (UPCC)
Vancouver Coastal Health
Vancouver, BC
- $27.84 to $29.72 CAD / hour
- Part-time
Within a team based model of care and reporting to the Program Manager, the Medical Office Assistant performs registration and clerical support functions for the Primary Care Clinic which…
Added 9 mins ago
FB
Central - Assistant Warehouse Manager
Farm Boy Inc.
Mississauga, ON
- $65,000 to $71,500 CAD / year
- Full-time
You’ll support the leadership of warehouse operations, ensuring products are received, handled, stored, and distributed safely and efficiently. Working closely with the Warehouse Operations…
Added 9 mins ago
UH
Rehabilitation Assistant
University Health Network
Toronto, ON
- Part-time
…Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of…
Added 9 mins ago
VC
Recreation Therapy Assistant
Vancouver Coastal Health
North Vancouver, BC
- $31.17 to $32.85 CAD / hour
- Temporary
…position functions under the operational supervision of the Program Manager or Team Leader and the practice supervision and work direction of the Recreation Therapist, to carry out…
Added 9 mins ago
VC
Coordinator, Patient Care (RN) - Acute & Ambulatory Care
Vancouver Coastal Health
Sechelt, BC
- $49.2 to $63.47 CAD / hour
- Temporary
…staff training and development and providing leadership and support to the interdisciplinary team. Assists the Manager with performing administrative duties and coordinates staffing,…
Added 9 mins ago
KD
Casual Direct Support Professional UFCW Durham
Karis Disability Services
Oshawa, ON
- Part-time
…personal automobile insurance required. Must be able to drive a program vehicle (such as wheel chair accessible van) when required as part of the role. Experience working with medical needs…
Added 9 mins ago
O&
District Chef - Braven, Kindred, Lobby Bar
Oliver & Bonacini
Edmonton, AB
- Full-time
Working closely with the General Manager, Front of House leadership, and broader O&B leadership team, the Executive Chef plays a key role in shaping the direction of the business and…
Added 9 mins ago
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UX/UI Designer, Winter 2027 (Co-op/Internship)- 8 months
BMO
Toronto, ON · BMOPLACE
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 9 mins ago
TH
Hardware & Lumber Sales Part Time - KITCHENER W
The Home Depot
Kitchener, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 9 mins ago
TH
Hardware Sales Associate Part-Time - 7236 Timmins
The Home Depot
Timmins, ON
- Part-time
Using empowerment program when necessary to satisfy customers
Added 9 mins ago
RB
Client Advisor
Royal Bank of Canada
Swan River, MB
- Full-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 9 mins ago
SJ
Store Manager - Peoples Jewellers - Lansdowne Place
Signet Jewelers
Peterborough, ON · Canada - Lansdowne Place - Peterborough, ON
- Full-time
Reporting to this Position: Assistant Store Manager, Jewelry Consultant, Sales Support and Inventory Control
Added 10 mins ago
EE
Property manager
Eagle Eye Rentals Ltd.
Golden, BC
- From $50.08 CAD / hour
- Full-time
- On-site
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 23 mins ago
C
Electrical Engineer / System Integrator
Canal
North Vancouver, BC
- Full-time
…work to other technical resources. At times, this role will support business development activities through assisting with technical proposals/bids and by identifying new opportunities with…
Added 23 mins ago
BC
Business & Human Services Integration Manager
Bruce County
Walkerton, ON
- $110,165 to $129,602 CAD / year
- Full-time
Reporting to the Director of Human Services, the Business and Human Services Integration Manager is responsible for the oversight and delivery of integrated front-line/first point of…
Added 23 mins ago
FB
Central - Assistant Warehouse Manager
Farm Boy Inc.
Mississauga, ON
- $65,000 to $71,500 CAD / year
- Full-time
You’ll support the leadership of warehouse operations, ensuring products are received, handled, stored, and distributed safely and efficiently. Working closely with the Warehouse Operations…
Added 23 mins ago
KD
Casual Direct Support Professional UFCW Durham
Karis Disability Services
Oshawa, ON
- Part-time
…personal automobile insurance required. Must be able to drive a program vehicle (such as wheel chair accessible van) when required as part of the role. Experience working with medical needs…
Added 23 mins ago
CF
Financial Services Assistant-EN
Canadian Forces Morale and Welfare Services
Saint-Jean-sur-Richelieu, QC · St-Jean-Sur-Richelieu, QC
- $19.85 to $23.41 CAD / hour
- Full-time
…services, we pride ourselves in delivering preventative financial education and, where required, counselling, to support our members’ financial wellbeing. At SISIP, we keep our members at…
Added 23 mins ago
CM
Financial Reporting Analyst, Financial Reporting & Tax
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
-Assist Senior /Assistant Manager in providing answers to external auditors on financial statement audits
Added 23 mins ago
AC
Project Coordinator
Asco Construction Ltd
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting directly to the Project Manager, the Project Coordinator is part of the project execution team, responsible for planning, coordinating, implementing, and safely delivering ASCO’s…
Added 24 mins ago
R
Client Advisor
RBC
Swan River, MB
- Full-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 24 mins ago
UO
Information & Outreach Coordinator
University of Alberta
Edmonton, AB
- Full-time
Reporting to the Manager, Administrative Services with functional supervision to the Marketing & Communications Partner (MarCom Partner), the Information & Outreach Coordinator works within…
Added 24 mins ago
Licensed Practical Nurse - PWLWR
Connecting Care (2000) Inc.
Wainwright, AB
…Community, LPNswill work closely with service areas, the General Manager, Supervisors, and Health Services partnersto promote well-being through a person-directed approach that honors…
Added 24 mins ago
Liaison Engineer
Westerkirk
Calgary, AB
Provide world class service and act as on-site engineering support for extended maintenance and modification programs involving DHC’s products. This includes supporting the development of…

The Canada Life Assurance Company

Customer Processing Representative

London, ON, Canada
Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually.

Apply About employer

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Apply by: Oct 22, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About the Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications and Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Customer Processing Representative provides administrative support for group retirement plans by managing contributions, applications, and asset movements. They are responsible for maintaining data integrity within the pension administration system and ensuring compliance with regulatory standards.

Requirements

Candidates should possess proficiency in Microsoft Office applications and demonstrate strong attention to detail and organizational skills. Experience with pension or benefits administration systems and knowledge of registered plans like RRSPs and TFSAs are considered assets.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Data entry
Attention to detail
Administrative support
Pension administration
Regulatory compliance
Record keeping
Problem solving
Communication
Time management
Collaboration
Customer service
Analytical skills

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee discounts
Mentorship programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Processing
Group Retirement Plans
RRSP
RPP
DPSP
GPAS
Pension Administration
Data Integrity
Regulatory Standards
Microsoft Office
Financial Services
Administration
Compliance
Asset Management
Member Disclosures
CEBS
RRIF
TFSA
Hybrid Work

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