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Added 2 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Huntsville, ON
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 2 mins ago
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Personal Banking Associate Trainee
TD
Brampton, ON
- Full-time
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
Added 2 mins ago
T
Vice President, Trade and Working Capital
TD
Toronto, ON
- Full-time
…Trade & Export Finance) which are underpinned by dedicated support functions, including GTB Risk & Control, Product Management, Transformation, and Innovation, Data & Analytics and Business…
Added 2 mins ago
T
Treasury Liquidity Measurement - Analyst
TD
Toronto, ON
- Full-time
Experience with programming for extract transform load (ETL) operations and data analysis (including performance optimization) using languages such as, but not limited to, Python, SQL and R.
Added 2 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Dartmouth, NS · Lake City Thrift Store
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 2 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Halifax, NS · Strawberry Hill Thrift Store
- Full-time
…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
Added 2 mins ago
IO
Compliance Analyst (Fixed Term)
Irving Oil
Saint John, NB
- Full-time
As a Compliance Analyst, you will assist the Manager, Regulatory Compliance in monitoring compliance through the analysis of data from multiple internal and external sources. Your goal will…
Added 4 mins ago
EC
Budtender Sales Associate
Emerald Cannabis
Barrie, ON
- $17.95 to $18.5 CAD / hour
- Full-time
- On-site
…products and regulations * Trustworthy and guest-oriented *Operations* * Always follows Emerald Cannabis Co. standards and guidelines when preparing and explaining products * Adhere to all…
Added 16 mins ago
Bilingual Senior Manager, Client Finance Operations – Québec Clients
Burson
Toronto, ON
This existing role serves as the dedicated Senior Manager for day-to-day client finance operations across assigned Québec-based clients, with primary focus on the L'Oréal program as the…
Added 30 mins ago
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Customer Success Manager - eLearn
BoomerangFX
Mississauga, ON
- Full-time
Support logistics and operations for the Learn department to deliver exceptional client experiences.
Added 30 mins ago
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South Haul Dispatch Manager
North 60 Petro Ltd
Whitehorse, YT
- Full-time
Any other duties as directed as assigned by the Operations Manager
Added 30 mins ago
PF
Gestionnaire principal·e de produit | Senior Product Manager , APM & GenAI
Power Factors
Montreal, QC
- Full-time
Added 30 mins ago
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Commercial Contracts Manager
Veolia | North America
Oakville, ON
- Contract
The Commercial Contracts Manager will be responsible for providing world class support from
Added 30 mins ago
MT
Warehouse Supervisor
Modern Technical Staffing Inc.
Brampton, ON
- $70,000 to $75,000 CAD / year
- Full-time
Assist the Warehouse Manager with daily operations, special projects, and serve as backup when required.
Added 30 mins ago
TK
restaurant manager
The Keg Steakhouse + Bar
Fort McMurray, AB
- Full-time
Added 30 mins ago
C/
Advisor, New Technology Introduction Program / Conseiller, Programme de mise en œuvre des nouvelles technologies
CATSA / ACSTA
Ottawa, ON
- $74,838 to $93,546 CAD / year
- Contract
The Advisor, New Technology Introduction (NTI) Program, reporting to the Manager, New Technology Introduction(NTI) is responsible for delivering Pre-board Screening (PBS) and Hold-baggage…
Added 46 mins ago
LC
Assistant Department Manager- Front End - Interim
Loblaw Companies Limited
Bridgewater, NS
- Full-time
Added 46 mins ago
LC
Front End Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Paradise, NL
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 1 hour ago
MM
restaurant manager
MR MIKES SteakhouseCasual
Fort McMurray, AB
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 1 hour ago
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Maintenance Manager
Verrus
ON · Ontario, Canada
- Full-time
Maintenance & Asset Manager | Canadian Gold Mining
Added 1 hour ago
OM
Chef de projet et opérations client
Omnicom Media
Montreal, QC
- Full-time
Assureras la liaison avec les équipes d’opérations globales et pancanadiennes ;
Added 1 hour ago
PH
restaurant manager
Pinnacle Hotel at the Pier
North Vancouver, BC
- Full-time
Added 1 hour ago
RG
Associate Nurse Manager - Full-Time - RPN
Responsive Group Inc.
Perth, ON
- Full-time
The Associate Nurse Manager provides clinical and operational leadership to support the safe, respectful, and consistent delivery of resident care. Reporting to the Director of Care, this…
Added 1 hour ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The HR Manager will provide HR leadership and advisory support to an assigned portfolio of clinical and corporate departments while also providing operational oversight to HR Consultants,…
Added 1 hour ago
PH
Restaurant assistant manager
Pizza Hut Canada
Medicine Hat, AB
- Full-time

The Canada Life Assurance Company

Customer Processing Representative

London, ON, Canada
Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually.

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Apply by: Oct 22, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About the Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications and Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The Customer Processing Representative provides administrative support for group retirement plans by managing contributions, applications, and asset movements. They are responsible for maintaining data integrity within the pension administration system and ensuring compliance with regulatory standards.

Requirements

Candidates should possess proficiency in Microsoft Office applications and demonstrate strong attention to detail and organizational skills. Experience with pension or benefits administration systems and knowledge of registered plans like RRSPs and TFSAs are considered assets.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Data entry
Attention to detail
Administrative support
Pension administration
Regulatory compliance
Record keeping
Problem solving
Communication
Time management
Collaboration
Customer service
Analytical skills

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee discounts
Mentorship programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Processing
Group Retirement Plans
RRSP
RPP
DPSP
GPAS
Pension Administration
Data Integrity
Regulatory Standards
Microsoft Office
Financial Services
Administration
Compliance
Asset Management
Member Disclosures
CEBS
RRIF
TFSA
Hybrid Work

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