Jobs in Canada

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IG
Senior IT Systems Administrator
Innovative Group of Companies
Barrie, ON
- Full-time
The Senior IT Systems Administrator works as part of the IT team, reporting to the IT Manager, and is responsible for the secure, reliable, and efficient operation of the organization’s…
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NF
Sales Team Manager - Canada
Neilson Financial Services
Toronto, ON
- Full-time
We are seeking a Sales Team Manager with exceptional skills and talents. In this role, you will lead our team of Sales Advisors, cultivating a customer-centric, collaborative, and…
Added 45 mins ago
BC
Senior Manager, Technology - Banking Cloud Solutions Leader
BDO Canada
Toronto, ON
- Full-time
Previous experience in consulting, professional services, systems integration, or a technology-provider environment
Added 1 hour ago
PH
Reporting Lead, Digital, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
…part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health…
Added 1 hour ago
MT
☀️Professional Home Cleaner – Health & Dental Benefits
MaidPro Thornhill
Richmond Hill, ON
- $20 to $25 CAD / hour
- Full-time
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Added 1 hour ago
AL
Sourcing & Procurement Manager
AMBICO Limited
Ottawa, ON
- Full-time
Under the direction of the Plant Manager, the Sourcing and Procurement Manager is responsible for developing and executing sourcing strategies that ensure the timely, cost-effective, and…
Added 2 hours ago
LH
Registered Massage Therapist
Lifemark Health Group
Corunna, ON
- $61,901 to $90,788 CAD / year
- Full-time
Stay current with best practices through continuous learning and professional development.
Added 2 hours ago
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Commercial Lead
SYSTRA
Toronto, ON
- Full-time
We are looking for a Senior Commercial Manager for the GoExpansion project as part of the MCS Delivery Partner Consortium.
Added 2 hours ago
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Occupational Therapist - RTW
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Passion for your profession and commitment to ongoing professional development
Added 2 hours ago
LH
Physiotherapist
Lifemark Health Group
Kamloops, BC
- $87,000 to $121,000 CAD / year
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Lifemark Physiotherapy Kamloops has been delivering physiotherapy assessments and treatment services to the Kamloops community for over 15 years. Our staff consists of physiotherapists,…
Added 2 hours ago
AL
Compliance and Quality Assurance Manager
Advatix LATAM
Toronto, ON
- Full-time
This position can be based in Detroit, Maple Grove, South Bend, Chicago or within driving distance (50 miles) of one of our locations listed
Added 2 hours ago
GM
Digital Media Specialist
Gaulin Media
Balzac, AB
- Full-time
…creative, strategic, and data-driven storytelling. Reporting to the Manager, the Specialist leads the creation and management of engaging, digital-first content that showcases County…
Added 2 hours ago
A
Senior Technical Account Manager
Airwallex
Toronto, ON
- Full-time
The Merchant Services team partners with our clients to realise their full potential through the adoption of Airwallex products that drive their growth and success. We influence revenue…
Added 2 hours ago
A
Implementation Manager - Embedded Finance
Airwallex
Toronto, ON
- Full-time
This role can be based in SF, NYC, Seattle or Toronto (with 3 days in office requirement)
Added 2 hours ago
PP
Recruiter
Portfolio Payroll - Canada
Toronto, ON
- $65,000 to $80,000 CAD / year
- Full-time
You should be a successful 360 Recruiter with a professional services sector background
Added 3 hours ago
YS
Senior Health Manager
Yemen ShortList
Aden
- Part-time
Under the supervision of the Health Coordinator, the Senior Health Manager provides technical and managerial oversight for IRC Yemen’s health portfolio country wide. The portfolio covers…
Added 3 hours ago
NB
Treasury Manager, Business Flex
National Bank of Canada
Montreal, QC
- Full-time
A career as a Treasury Manager on the Business Flex team at National Bank means acting as a specialist for small and medium-sized business clients with primarily straightforward needs. This…
Added 3 hours ago
NB
Treasury Manager, Business Flex
National Bank of Canada
Montreal, QC
- Full-time
A career as a Treasury Manager on the Business Flex team at National Bank means acting as a cash management specialist for small and medium-sized business clients with both simple and…
Added 3 hours ago
NB
Director, Commercial Banking
National Bank of Canada
Vancouver, BC
- Full-time
Help your clients attain their business objectives by proposing financial strategies based on the most suitable combination of Bank products and services
Added 3 hours ago
TU
Program Assistant
The University of British Columbia
Vancouver, BC
- $4,576 to $4,808 CAD / month
- Full-time
…and contributes to the administration of Continuing Pharmacy Professional Development (CPPD) educational programs and operations. The position coordinates learner registration and…
Added 3 hours ago
DO
Financial Operations Manager
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
As Financial Operations Manager, you will lead a team delivering accurate, timely financial services and provide expert strategic and technical advice to senior leaders and stakeholders.…
Added 3 hours ago
LH
Occupational Therapist
Lifemark Health Group
AB · Edmonton, AB
- Full-time
Provide comprehensive, evidence-based Occupational Therapy services to clients
Added 3 hours ago
LH
Occupational Therapist
Lifemark Health Group
Sherwood Park, AB
- Full-time
Provide comprehensive, evidence-based Occupational Therapy services to clients
Added 3 hours ago
AH
Licensed Practical Nurse
Alberta Health Services
Drayton Valley, AB
- Part-time
…Physicians, Unit Clerks, and Health Care Aides. Reporting to the Unit Manager, the LPN will be committed to providing open communication and feedback with respect for colleagues, care…
Added 3 hours ago
AH
Licensed Practical Nurse
Alberta Health Services
Drayton Valley, AB
- Part-time
…Physicians, Unit Clerks, and Health Care Aides. Reporting to the Unit Manager, the LPN will be committed to providing open communication and feedback with respect for colleagues, care…

The Canada Life Assurance Company

Customer Processing Representative (Bilingual)

London, ON, Canada
Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually.

Apply on jobs.canadalife.com About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About the Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications and Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses
Bilingual (French and English)

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply on jobs.canadalife.com About employer

More about this job

Responsibilities

The Customer Processing Representative manages the accurate and timely processing of group and individual retirement plan contributions and member applications. They also maintain member data within the GPAS system and collaborate with cross-functional teams to ensure high-quality service delivery.

Requirements

Candidates should possess proficiency in Microsoft Office applications and demonstrate strong attention to detail in a high-volume environment. Experience with pension or benefits administration systems and knowledge of registered plans like RRSPs and TFSAs are considered significant assets.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Data entry
Attention to detail
Bilingualism
Customer service
Pension administration
Regulatory compliance
Problem solving
Time management
Communication
Record keeping
Analytical skills
Team collaboration

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee discounts
Mentorship programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Processing
Group Retirement Plans
RRSP
RPP
DPSP
GPAS
Data Integrity
Regulatory Standards
Member Disclosures
Investment Options
Financial Institutions
CEBS
RRIF
TFSA
Administration
Compliance
Record Management
Client-focused
Hybrid Work

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Work requirements

Jobs in Canada