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Added 3 mins ago
LH
2600002158 - Perioperative Support
Lakeridge Health
Ajax, ON
- Full-time
…lift/transfer/transport patients by stretcher, bed and/or wheelchair; other physical activities include lifting, bending, and reaching to accomplish…
Added 18 mins ago
BC
Site Manager - Infrastructure and Site Services (Permanent)
Babcock Canada Inc.
Victoria, BC
- Full-time
Coordinate site security activities in partnership with Corporate Security, supporting physical security, access control, incident response, and compliance requirements.
Added 33 mins ago
TL
Maintenance Technician - The Stella
Tricon Living
Toronto, ON
- Full-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:
Added 1 hour ago
FU
Facilities Manager
First United Church Community Ministry Society
Vancouver, BC
- Full-time
Vendor management: Negotiating contracts with service providers like maintenance contractors, cleaning companies, and security firms.
Added 1 hour ago
V
Gestionnaire des opérations éoliennes - Dégélis, QC (Degelis, Quebec, CA, G5T 0C1)
Vestas
Dégelis, QC
- Full-time
Added 1 hour ago
BB
Electrician
Bosch Building Technologies
Fort St. John, BC
- $35 to $45 CAD / hour
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 1 hour ago
BB
Electrician
Bosch Building Technologies
Quesnel, BC
- $35 to $45 CAD / hour
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 1 hour ago
BB
Electrician
Bosch Building Technologies
Vanderhoof, BC
- $35 to $45 CAD / hour
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 1 hour ago
BB
Electrician
Bosch Building Technologies North America
Vanderhoof, BC
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 1 hour ago
BB
Electrician
Bosch Building Technologies North America
Fort St. John, BC
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 1 hour ago
BB
Electrician
Bosch Building Technologies North America
Prince George, BC
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 1 hour ago
CB
Supply Chain Specialist
Clark Builders
AB · Edmonton, AB
- Full-time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be…
Added 1 hour ago
BB
Electrician
Bosch Building Technologies North America
Quesnel, BC
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 1 hour ago
BB
Technician I - Audio Visual
Bosch Building Technologies North America
Vancouver, BC
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 1 hour ago
BB
Technician lI - Audio Visual
Bosch Building Technologies North America
Vancouver, BC
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 1 hour ago
DC
Receptionist
Defence Construction Canada
Halifax, NS
- Full-time
…day-to-day reception duties, including escorting visitors, providing security passes, and answering and directing telephone calls. The Receptionist also maintains a file of employee contact…
Added 2 hours ago
LC
Asset Protection Representative
Loblaw Companies Limited
Mississauga, ON
- Full-time
We are hiring a full-time 11 month contract Asset Protection Representative at LSL #1003 – 5970 Mclaughlin Road, Mississauga, Ontario, L5R 3X9. This position requires open availability…
Added 2 hours ago
PT
Electrician
Paladin Technologies
Quesnel, BC
- Full-time
In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Added 2 hours ago
TH
Merchandise Execution Associate Part Time - 7180 Winnipeg North
The Home Depot Canada
Winnipeg, MB
- Part-time
Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
Added 3 hours ago
SE
Sr Subsea Engineer
Suncor Energy
St. John's, NL
- Full-time
…vision benefits for you and your family to support your mental, physical, and financial…
Added 3 hours ago
SRCE-26-655, EREC, Term Building Operator
Nova Scotia Regional Centres for Education & CSAP
St. Peter's, NS
Keep accurate records of all preventive maintenance, work orders, purchase orders, employee time sheets, inventory, snow removal logs, security logs, etc.;
Added 4 hours ago
Production Manager
Westerkirk
Calgary, AB
…strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to…
Added 4 hours ago
H-
Temporary Student Supervision Monitor
HPEDSB - Hastings and Prince Edward District School Board
Belleville, ON
- Internship
Hastings and Prince Edward District School Board is committed to a qualified workforce that is representative of the diversity of the people in Ontario and across the communities we serve.
Added 4 hours ago
Line Runner
Hilton Food Group Plc
Brantford, ON
Ability to work safely in a temperature-controlled environment and meet the physical requirements of the position.
Added 4 hours ago
A
Technology - Senior Architect/Architect, Cybersecurity
Aritzia
Vancouver, BC
- Full-time
…Cybersecurity, you will define secure architectures, reusable security patterns, and reference architectures across Aritzia’s retail, eCommerce, enterprise, cloud, SaaS, and integration…

The Canada Life Assurance Company

Customer Processing Representative (Bilingual)

London, ON, Canada
Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually.

Apply About employer

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About the Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications and Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses
Bilingual (French and English)

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Customer Processing Representative manages the accurate and timely processing of group and individual retirement plan contributions and member applications. They also maintain member data within the GPAS system and collaborate with cross-functional teams to ensure high-quality service delivery.

Requirements

Candidates should possess proficiency in Microsoft Office applications and demonstrate strong attention to detail in a high-volume environment. Experience with pension or benefits administration systems and knowledge of registered plans like RRSPs and TFSAs are considered significant assets.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Data entry
Attention to detail
Bilingualism
Customer service
Pension administration
Regulatory compliance
Problem solving
Time management
Communication
Record keeping
Analytical skills
Team collaboration

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee discounts
Mentorship programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Processing
Group Retirement Plans
RRSP
RPP
DPSP
GPAS
Data Integrity
Regulatory Standards
Member Disclosures
Investment Options
Financial Institutions
CEBS
RRIF
TFSA
Administration
Compliance
Record Management
Client-focused
Hybrid Work

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