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Added 13 mins ago
W
Valve Technician
Wajax
Edmonton, AB
- Full-time
Communicate equipment servicing needs as required with Branch Supervisor/Manager.
Added 13 mins ago
A
Civil / Environmental Engineer
AECOM
Burnaby, BC
- $75,000 to $105,000 CAD / year
- Full-time
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 13 mins ago
CK
Training Manager
Circle K
Calgary, AB
- Full-time
We are currently hiring for a Training Manager to join our Western Canada Training Team. Reporting to the Director of Human Resources – Western Canada, the Training Manager will be…
Added 13 mins ago
CI
Property Accountant
Colliers International
Toronto, ON
- Full-time
…join its dynamic team in Toronto. Reporting to the Accounting Manager, you will ensure monthly deadlines are met and special projects are completed on time. Your expertise in property…
Added 28 mins ago
BS
Junior Project Operations Manager
BVGlazing Systems
Niagara Falls, ON
- $50,000 to $80,000 CAD / year
- Full-time
Participate upon hire in a company match RSP/DPSP program (2-year vesting period).
Added 28 mins ago
FM
Quality Engineer
Fresenius Medical Care
Richmond Hill, ON
- Full-time
…customer service philosophy. Adheres to the FME Canada Compliance Program, including following all regulatory and division/company policy…
Added 28 mins ago
IM
Health And Safety Coordinator
Iron Maple
Dartmouth, NS
- Full-time
The Health and Safety Coordinator will be responsible for working with our team to manage and deliver our safety program and will work alongside the project team as the designated health…
Added 28 mins ago
A
Civil/Environmental Engineer
AECOM
Burnaby, BC
- $75,000 to $105,000 CAD / year
- Full-time
…planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact…
Added 28 mins ago
TO
Full Time Shuttle Driver for The Revalie (University)
Transdev Ontario Manitoba
Ottawa, ON
- Full-time
Reporting to the General Manager, The Revalie Shuttle Drivers are responsible for driving company owned vehicles in a safe and professional manner transporting University Students and Staff…
Added 28 mins ago
G Licence Donation Pick Up Truck Driver
Diabetes Canada / National Diabetes Trust
Hamilton, ON
Each year, the program diverts more than 100 million pounds of clothing and household items from landfill sites across Canada. As an employee on the National Diabetes Trust team, you are…
Added 28 mins ago
Youth Quest- Case Manager ID #1670
YMCA of Simcoe/Muskoka
Barrie, ON
As a Case Manager for the Youth Quest program, you will provide case management for the Youth Quest Program including program promotion, delivery of workshops, build and maintain…
Added 28 mins ago
Propane Specialist - Driver
Superior Plus Propane Talent Acquisition
Saint John, NB
…accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate life’s…
Added 28 mins ago
Business Aligned Compliance Officer Investment Bank, Canada
UBS
Toronto, ON
draft and publish policies and procedures and maintain a local compliance training program
Added 28 mins ago
FH
Registered Nurse, Transition Line - Intensive Care Unit (ICU) - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Full-time
Critical Care Program is offered in two streams at Fraser Health:
Added 28 mins ago
A
Winter 2026/27 - Hospitality Services - CMH Purcell
Alterra
BC · CMH - British Columbia (Pacific)
- Full-time
Support the culinary program with preparing, serving and clearing Apres.
Added 28 mins ago
A
Winter 2026/27 - First Cook
Alterra
BC · CMH - British Columbia (Mountain)
- Full-time
Reports To: Lodge Manager & Culinary Management Team
Added 28 mins ago
TF
Curriculum and Program Quality Lead/Manager
The Foray Group
Markham, ON
- Full-time
Position Title: Curriculum and Program Quality Lead/Manager
Added 43 mins ago
BS
Process Engineer, Production
BVGlazing Systems
Concord, ON
- $85,000 to $95,000 CAD / year
- Full-time
Participate upon hire in a company match RSP/DPSP program (2-year vesting period).
Added 44 mins ago
NSGEU - GES - Early Childhood Educator 5.00
Nova Scotia Regional Centres for Education & CSAP
Canning, NS
…Lead Early Childhood Educator (LECE) within the Pre-primary Program Team, to ensure a supportive and secure environment for young children attending the Pre-primary Program. The ECE will…
Added 44 mins ago
TH
Sales Associate Part-Time - 7062 Clareview
The Home Depot
Canada
- Part-time
Using empowerment program when necessary to satisfy customers
Added 44 mins ago
TH
Hardware Sales Associate Part-Time - 7050 Spruce Grove
The Home Depot
Spruce Grove, AB
- Part-time
Using empowerment program when necessary to satisfy customers
Added 57 mins ago
HR
Functional Specialist , SAP - MM & SCS
Hitachi Rail
Toronto, ON
- Full-time
The individual will be expected to act as Project Manager on projects/initiatives related to SAP or relevant applications through their entire lifecycle, including estimating resource…
Added 58 mins ago
F
Production Supervisor
Factor_
Mississauga, ON
- Full-time
…Laird Distribution Center. You will report to the Production Manager and will be responsible for overseeing our Plating and Fulfillment processes and scheduling as well as ensuring product…
Added 58 mins ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Abbotsford, BC
- Part-time
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…
Added 58 mins ago
LH
Job Title Tenant Support Worker
Lookout Housing + Health Society
Abbotsford, BC
- Full-time
The Tenant Support Worker (TSW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code…

The Canada Life Assurance Company

Customer Processing Representative (Bilingual)

London, ON, Canada
Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually.

Apply About employer

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About the Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications and Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses
Bilingual (French and English)

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Customer Processing Representative manages the accurate and timely processing of group and individual retirement plan contributions and member applications. They also maintain member data within the GPAS system and collaborate with cross-functional teams to ensure high-quality service delivery.

Requirements

Candidates should possess proficiency in Microsoft Office applications and demonstrate strong attention to detail in a high-volume environment. Experience with pension or benefits administration systems and knowledge of registered plans like RRSPs and TFSAs are considered significant assets.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Data entry
Attention to detail
Bilingualism
Customer service
Pension administration
Regulatory compliance
Problem solving
Time management
Communication
Record keeping
Analytical skills
Team collaboration

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee discounts
Mentorship programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Processing
Group Retirement Plans
RRSP
RPP
DPSP
GPAS
Data Integrity
Regulatory Standards
Member Disclosures
Investment Options
Financial Institutions
CEBS
RRIF
TFSA
Administration
Compliance
Record Management
Client-focused
Hybrid Work

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