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Added 9 mins ago
UT
Business System Analyst #26-28193
US Tech Solutions
Toronto, ON
- $85 to $90 CAD / hour
- Contract
AI initiative experience - 2+ years supporting AI, GenAI, machine learning or intelligent automation initiatives from definition through delivery.
Added 9 mins ago
CS
Senior Associate - Digital Transformation
Cascadia Strategy Consulting Partners
Victoria, BC
- $110,000 to $135,000 CAD / year
- Full-time
…contribute to all practice areas, which keeps us continuously learning from one…
Added 9 mins ago
CS
Senior Associate - Digital Transformation
Cascadia Strategy Consulting Partners
Vancouver, BC
- $110,000 to $135,000 CAD / year
- Full-time
…contribute to all practice areas, which keeps us continuously learning from one…
Added 9 mins ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Computer literacy, including experience with Microsoft Office programs, Brightspace (D2L) or other learning management systems, and clinical documentation programs such as CompTracker.
Added 9 mins ago
MI
Senior Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
…and rewarding careers. We achieve this by offering continuous learning and development, collaborative team work environment, promotion of work-life integration, and exposure to a wide…
Added 9 mins ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
We are providing our students with the best learning and research experiences to ensure they are well-equipped to contribute to, and thrive in, a world of opportunity.
Added 9 mins ago
WR
Petroleum Sales Representative
Wild Rose Co-operative Association Ltd.
Camrose, AB
- Full-time
3+ years Direct Sales experience (including cold calling, cross-promoting, making in person home or business calls)
Added 9 mins ago
FG
Junior Software Developer
FDM Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…more. You’ll add big names to your resume and gaining hands-on experience from day…
Added 9 mins ago
PA
Investment Operations Associate
Polar Asset Management Partners Inc.
Toronto, ON
- Full-time
Experience in a fast-paced and high-volume environment, with proven ability to work with competing priorities
Added 9 mins ago
GL
Accountant, Receivables & Trust
Goodmans LLP
Toronto, ON
- Full-time
…knowledge of trust accounting requirements and practical, hands-on experience supporting trust accounting activities with accuracy, discretion and a client-service…
Added 9 mins ago
CO
Heritage Specialist
City of Vaughan
Vaughan, ON
- $91,598 to $98,566 CAD / year
- Full-time
…family-focused benefits package emphasizing work-life balance, learning and growth opportunities, and a place where collaboration and teamwork are…
Added 9 mins ago
H
Principal Software Engineer – Collateral Treasury Trading Platforms
HSBC
Toronto, ON · Greater Toronto Area, Canada
- $91,600 to $137,300 CAD / year
- Full-time
Apply artificial intelligence and machine learning (AI/ML) enabled application development experience to integrate capabilities using modern services or frameworks where relevant
Added 9 mins ago
ES
DevOps / Cloud Engineer
Epsilon Solutions Ltd.
Toronto, ON
- Contract
…years of DevOps, container platform, and cloud engineering experience. The ideal candidate will have strong experience with Red Hat OpenShift Container Platform (OCP), working knowledge of…
Added 9 mins ago
Senior Software Developer (AI Platform & Applications)
Dayforce
Canada
We are looking for an Intermediate to Senior Software Developer to join the team building AI-powered capabilities within the Dayforce platform. This role is ideal for an experienced…
Added 9 mins ago
O
Développeur ingénierie de données
Onepoint
Montreal, QC
- Full-time
Posséder un minimum de 10 ans d’expérience dans un poste similaire;
Added 9 mins ago
W
Développeur ingénierie de données
Wepoint
Montreal, QC
- Full-time
Posséder un minimum de 10 ans d’expérience dans un poste similaire;
Added 9 mins ago
Retail Experience Lead
Fire & Flower Inc.
Kapuskasing, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 9 mins ago
Retail Sales Associate
Fire & Flower Inc.
Thompson, MB
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 9 mins ago
B
Branch Manager, Commercial Insurance
BrokerLink
Bathurst, NB · Moncton, NB · Saint John, NB · Halifax, NS
- Full-time
Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity,…
Added 9 mins ago
Pharmacy Assistant II - PT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Sherwood Park, AB
…virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid…
Added 9 mins ago
Senior Salesforce Administrator
Make-A-Wish Canada / Rêves d'enfants Canada
Toronto, ON
Do you want to be part of an organization that is child-focused, values employee experience and is an inspiring workplace? If so, Make-A-Wish Canada is for you!
Added 9 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Vancouver, BC
…is focused on growing their insurance industry knowledge and…
Added 9 mins ago
MH
Master of Library Information Science Student (1 Temporary Fulltime Position - Jan-April Term)
Middlesex-London Health Unit
London, ON
- Full-time
…Health Unit staff and clients. The position provides practical learning opportunities in library and information science through participation in library operations, reference and…
Added 9 mins ago
UC
Supply Assistant Educator - Full-time & Casual Supply
Upper Canada Child Care
Vaughan, ON
- Full-time
Engages with the children and provides a positive learning experience. Provides a range of care including assisting with meals/snacks, toileting, diapering, dressing, etc.
Added 9 mins ago
Program Assistant (CF) - Ready to Serve and RENU
Catholic Social Services
Edmonton, AB
A 16-week program prepares participants for employment in the food and service industries through employment readiness workshops, paid work-based learning, and follow-up support.

The Canada Life Assurance Company

Customer Processing Representative (Bilingual)

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually.

Apply About employer

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Apply by: Nov 12, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About the Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications and Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses
Bilingual (French and English)

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Customer Processing Representative manages the accurate and timely processing of group retirement plan contributions and member applications. They also maintain member data integrity within the GPAS system and collaborate with team members to ensure high-quality service delivery.

Requirements

Candidates should possess proficiency in Microsoft Office and demonstrate strong attention to detail in a high-volume environment. Experience with pension or benefits administration systems and bilingualism in French and English are preferred qualifications.

Skills

Data entry
Attention to detail
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Bilingualism
Customer service
Pension administration
Regulatory compliance
Problem solving
Time management
Communication
Record keeping
Analytical skills

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee discounts
Mentorship programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Processing
Group Retirement Plans
RRSP
RPP
DPSP
GPAS
Data Integrity
Regulatory Standards
Member Disclosures
Investment Options
Financial Institutions
CEBS
Administration
Compliance
Hybrid
Canada Life

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