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WPG - Sales Manager (WMS)
Gardewine
Winnipeg, MB
- Full-time
The Sales Manager is responsible for driving growth and maintaining high levels of customer satisfaction across all Moving & Storage (M&S) operations. This role is accountable for leading…
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Treasury Manager- Capital Markets
Couche-Tard
Laval, QC
- Full-time
…Company maintains an appropriate capital structure and the financial flexibility required to achieve its business objectives. This role is also responsible for managing financial risks,…
Added just now
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Branch Manager
Allmar Inc.
Dartmouth, NS
- $100,000 to $120,000 CAD / year
- Full-time
The Branch Manager is responsible for managing the business and operations of the Allmar Branch to meet the goals and objectives for the Company. The goals and objectives of the Branch are…
Added 1 min ago
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Senior Manager, Valuations
MNP
Vancouver, BC
- Full-time
8 to 9 years of professional services experience, primarily in financial analysis and valuations
Added 1 min ago
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Manager, Valuations
MNP
Vancouver, BC
- Full-time
4 years of professional services experience, primarily in financial analysis and valuations
Added 15 mins ago
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Team Lead - Staffed Homes
Community Living Society
North Vancouver, British Columbia
- Full-time
Supporting the Manager with administrative and financial tasks
Added 15 mins ago
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Portfolio Manager, External Managers – Alternatives
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking an experienced Portfolio Manager to support the management of relationships with external fund managers and alternative investment partners. This role involves portfolio…
Added 30 mins ago
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Sr. Services Project Manager - Bilingual (French/English) / Gestionnaire principal(e) de projets de services - Bilingue (Français/Anglais)
UKG
Canada
- Full-time
Senior Services Project Manager – UKG Pro Suite
Added 30 mins ago
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Supervisor, Payroll
The Corporation of the City of Sarnia
Sarnia, ON
- $85,940.4 to $108,781.4 CAD / year
- Full-time
…remittances, payroll audits, internal controls, budgeting, and financial reporting related to payroll. The Payroll Manager provides expert payroll guidance and support to managers and…
Added 30 mins ago
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Accounting Analyst/Associate - North York, Toronto, ON. Hybrid
HearingLife Canada
Toronto, ON · North York, ON
- Full-time
Reporting directly to the Senior Manager, Finance & Administration, the Accounting Analyst will assist with various accounting analysis, operational improvement, ledger maintenance, and…
Added 30 mins ago
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Cleaner
BGIS
London, ON
- Part-time
Must have a valid Class G license (may be required)
Added 30 mins ago
Corporate Project Management Office - Senior Project Manager
Alberta Pensions Services Corporation
Edmonton, AB
We are looking for a Senior Project Manager who can turn high-profile ideas into coordinated action and lasting results.
Added 45 mins ago
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Finance Officer
West Moberly First Nations
Moberly Lake, BC
- $82,000 to $95,000 CAD / year
- Full-time
West Moberly First Nations is seeking a Finance Officer to provide professional accounting and financial support services. Reporting to the Finance Manager, the Finance Officer helps…
Added 45 mins ago
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Community Marketing Co-op
Kabam
Vancouver, BC
- Internship
Reporting to the Lead Community Manager, the Community Co-op will work closely with the Community and cross functional Marketing teams to learn to implement influential community and social…
Added 1 hour ago
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Global Logistics and Compliance Manager
Active Dynamics Group
Toronto, ON · Scarborough, ON
- Full-time
Lead inbound and outbound transportation across ocean, air, truckload, LTL, cross-border, parcel and expedited freight · Mexico / IMMEX & Cross-Border Compliance
Added 1 hour ago
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Sr Product Manager - Virality, Referrals & KOL
Kraken
Canada
- Full-time
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally…
Added 1 hour ago
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Community Manager
Zen Residential Ltd.
Calgary, AB
- Full-time
As a Community Manager at Zen Residential, you will play a vital role in overseeing the day-to-day operations of our properties, ensuring tenant satisfaction, and maintaining the financial…
Added 1 hour ago
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Manager, Research and Analytic Services
University of Calgary
Calgary, AB
- Full-time
The Cumming School of Medicine invites applications for a Manager, Research and Analytic Services. This Full-time Fixed Term position is for approximately 15 months (based on length of…
Added 1 hour ago
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Maintenance Assistant
Government of Manitoba
Headingley, MB
- Full-time
Must possess and maintain a satisfactory Criminal Record Check · Must possess a valid Class 5 Drivers Licence and be able to work in other locations within the Division as needed
Added 1 hour ago
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Employee and Labour Relations Investigator
Government of Manitoba
Winnipeg, MB
- Full-time
Must possess and maintain a valid Class 5 Manitoba driver’s licence with access to a vehicle
Added 1 hour ago
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Business Relationship Manager - Sarnia
Libro Credit Union
Sarnia, ON
- Full-time
The Business Relationship Manager (BRM) is a critical role within Libro Credit Union, responsible for managing and growing a portfolio of business members by delivering comprehensive…
Added 1 hour ago
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TDS Operations Analyst III
TD Securities
Toronto, ON
- Full-time
Added 1 hour ago
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Corporate Project Manager
OTIP (Ontario Teachers Insurance Plan)
Waterloo, ON
- Full-time
A minimum of 8 years’ experience in insurance, financial services, or a related industry is required; health and dental claims experience is strongly preferred.
Added 1 hour ago
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Intake Hub Specialist
ParaMed Home Health Care
Toronto, ON
- Full-time
Conduct initial screening conversations to assess client needs, urgency, location, service requirements, care preferences, and suitability for programs and services.
Added 1 hour ago
Asphalt Plant Superintendent
Amrize
Calgary, AB
The role requires flexibility to work early mornings, evenings, weekends, overtime, and occasional night shifts to meet operational requirements

The Canada Life Assurance Company

Customer Processing Representative (Bilingual)

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually.

Apply on jobs.canadalife.com About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Posting language: English
Posted: Nov 4, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About the Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications and Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses
Bilingual (French and English)

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply on jobs.canadalife.com About employer

More about this job

Responsibilities

The Customer Processing Representative manages the accurate and timely processing of group retirement plan contributions and member applications. They also maintain member data integrity within the GPAS system and collaborate with team members to ensure high-quality service delivery.

Requirements

Candidates should possess proficiency in Microsoft Office and demonstrate strong attention to detail in a high-volume environment. Experience with pension or benefits administration systems and bilingualism in French and English are preferred qualifications.

Skills

Data entry
Attention to detail
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Bilingualism
Customer service
Pension administration
Regulatory compliance
Problem solving
Time management
Communication
Record keeping
Analytical skills

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee discounts
Mentorship programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Processing
Group Retirement Plans
RRSP
RPP
DPSP
GPAS
Data Integrity
Regulatory Standards
Member Disclosures
Investment Options
Financial Institutions
CEBS
Administration
Compliance
Hybrid
Canada Life

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Jobs in Canada