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Added 9 mins ago
BI
Kinesiologist
Back in Motion Rehab Inc.
Surrey, BC
- Full-time
Programs: Rehabilitation Services – Customized Recovery & Return to Work & other services
Added 9 mins ago
TP
Casual Server
Tor Properties Management Inc.
Salmon Arm, BC
- $20.68 CAD / hour
- Full-time
Lakeside Manor is a vibrant independent living community where seniors enjoy the freedom to live life their way. With beautifully appointed suites, exceptional dining, engaging amenities,…
Added 9 mins ago
EO
Scientist II
Evonik Oxeno
Burnaby, BC
- Full-time
EVONIK has a successful track record of helping Customers move their programs forward. Evonik’s Vancouver business operations is a development partner to the world’s pharmaceutical…
Added 9 mins ago
ER
Biomedical Equipment Technician
EFW Radiology
Calgary, AB
- Full-time
EFW Radiology owns and operates twelve community-based clinics providing Diagnostic Imaging, Maternal Fetal Medicine, and Pain Management services.
Added 9 mins ago
Coordinator, Programs - START Scarborough
ACCES Employment
Toronto, ON
Works closely with the Project Manager as well as other ACCES teams, to support client success, as well as community and employer engagement activities
Added 9 mins ago
Employer Liaison - START Scarborough
ACCES Employment
Toronto, ON
…their skills and experience. We provide customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects…
Added 9 mins ago
Employment Consultant - START Scarborough
ACCES Employment
Toronto, ON
…their skills and experience. We provide customized job search programs that meet the unique needs of our jobseekers. Our vision is to achieve a fully inclusive labour force that reflects…
Added 9 mins ago
Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Vancouver, BC
…training/development courses leading to certification, and programs that offer professional development, including seminars and…
Added 9 mins ago
MH
Master of Library Information Science Student (1 Temporary Fulltime Position - Jan-April Term)
Middlesex-London Health Unit
London, ON
- Full-time
Reporting to the Manager, Strategy, Planning and Performance, and working under the day-today supervision of the MLHU Librarian, the Master of Library and Information Science (MLIS) Student…
Added 9 mins ago
ACTIVATION AIDE
Southbridge Healthcare LP
London, ON
Set up and clean activity area as necessary and transport residents to and from programs. Monitor the behaviour and condition of residents during programs and report any significant changes…
Added 9 mins ago
RECREATION MANAGER
Southbridge Healthcare LP
Port Dover, ON
The successful candidate will demonstrate flexibility, adaptability, and passion for senior care by delivering high-quality programs support to our homes.
Added 9 mins ago
ACTIVATION AIDE
Southbridge Healthcare LP
London, ON
Set up and clean activity area as necessary and transport residents to and from programs. Monitor the behaviour and condition of residents during programs and report any significant changes…
Added 9 mins ago
FH
Analyst, Financial
Fraser Health
Surrey, BC
- Full-time
…recommendations on appropriate courses of action to Financial Manager and/or clients for the purpose of implementing corrections or…
Added 9 mins ago
Community Health Nurse - Licensed Practical Nurse - South Fraser
Fraser Health
Surrey, BC
We are currently hiring for Casual Community Health Nurse - Licensed Practical Nurses to join our Gateway Home Health team located in Surrey, B.C.
Added 9 mins ago
Social Worker, CRESST
Fraser Health
Surrey, BC
Facilitates clients’ utilization of appropriate community services and rehabilitative programs by performing duties such as researching available services, liaising with these agencies,…
Added 9 mins ago
Social Worker, CRESST
Fraser Health
Abbotsford, BC
Facilitates clients’ utilization of appropriate community services and rehabilitative programs by performing duties such as researching available services, liaising with these agencies,…
Added 24 mins ago
R
Client Advisor
RBC
Crystal City, MB
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 24 mins ago
PH
Lab Manager, Ref ID, Sus, Resp, Legionella
Public Health Ontario
Toronto, ON
- Full-time
Lab Manager, Ref ID, Sus, Resp, LegionellaLocation: PHO Corporate Office & Toronto Laboratory, 661 University Avenue, Toronto, ONDepartment: Enteric, Environmental, Molecular Surveillance &…
Added 24 mins ago
S
Fundraising Systems & Data Lead
STARS
Calgary, AB
- Full-time
…member contributes to helping that VIP. We are a lifeline to the community when time and clinical expertise can make all the…
Added 24 mins ago
UO
Specialist, Health Promotion
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
Under the direction of the Manager, Health promotion and education, the incumbent is responsible for the development and execution of health promotion initiatives, programs and projects…
Added 24 mins ago
OV
Clinical Trials Nurse, Research - Casual - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Part-time
Oak Valley Health is one of Ontario’s leading community health care organizations and include Markham Stouffville Hospital, Uxbridge Hospital, and our Reactivation Care Centre. Across our…
Added 25 mins ago
TS
Industrial Millwright Mechanic
The Shaw Group Limited
Lantz, NS
- Full-time
…Eastern Canada's leading natural resource manufacturers and community developers. Our Lantz Site is home to both Shaw Precast Solutions and Shaw Brick…
Added 25 mins ago
B
Director, IT Infrastructure
Beanfield
Toronto, ON
- $155,000 to $175,000 CAD / year
- Full-time
Lead the optimization of infrastructure operations through the development and testing of scripts, programs, and configurations, supporting routine system maintenance and operational tasks.
Added 25 mins ago
AC
Construction Project Manager
Albarrie Canada Limited
Barrie, ON
- Full-time
Reporting to the Director of Engineering, the Construction Project Manager is responsible for overseeing and managing industrial and commercial construction projects from inception to…
Added 39 mins ago
Social Worker
NorQuest College
Edmonton, AB
Reporting to the Manager of Wellness, the Social Worker performs needs assessments both in person and virtually to identify barriers to student success and respond through the provision of…

The Canada Life Assurance Company

Customer Processing Representative (Bilingual)

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually.

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Apply by: Nov 12, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About the Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications and Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses
Bilingual (French and English)

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The Customer Processing Representative manages the accurate and timely processing of group retirement plan contributions and member applications. They also maintain member data integrity within the GPAS system and collaborate with team members to ensure high-quality service delivery.

Requirements

Candidates should possess proficiency in Microsoft Office and demonstrate strong attention to detail in a high-volume environment. Experience with pension or benefits administration systems and bilingualism in French and English are preferred qualifications.

Skills

Data entry
Attention to detail
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Bilingualism
Customer service
Pension administration
Regulatory compliance
Problem solving
Time management
Communication
Record keeping
Analytical skills

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee discounts
Mentorship programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Processing
Group Retirement Plans
RRSP
RPP
DPSP
GPAS
Data Integrity
Regulatory Standards
Member Disclosures
Investment Options
Financial Institutions
CEBS
Administration
Compliance
Hybrid
Canada Life

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