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Added 2 mins ago
LE
Technician (Full Time)
Laczko Equity Group Inc.
Leamington, ON
- $18.75 CAD / hour
- Full-time
An eagerness to learn, a friendly attitude, and a desire to be part of a customer-focused team
Added 2 mins ago
TH
Hardware Sales Associate Part-Time - 7236 Timmins
The Home Depot Canada
Timmins, ON
- Part-time
Added 2 mins ago
TH
Merchandising Execution Associate : Part Time - BEACON HILL
The Home Depot Canada
Calgary, AB
- Part-time
…and fast paced environment. Ensures tasks are completed on time, without error, and meet quality…
Added 2 mins ago
TH
Merchandise Execution Associate Part Time - 7236 Timmins
The Home Depot Canada
Timmins, ON
- Part-time
…and fast paced environment. Ensures tasks are completed on time, without error, and meet quality…
Added 18 mins ago
W
Senior Cost Analyst
Worley
Markham, ON
- Full-time
…world class experts and dynamic go-getters. This is a full-time position based in Markham,…
Added 32 mins ago
LH
2600002970 - Laboratory Technologist
Lakeridge Health
Port Perry, ON
- Internship
…Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment…
Added 32 mins ago
LH
2600002969 - Laboratory Technologist
Lakeridge Health
Port Perry, ON
- Full-time
…Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment…
Added 32 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Strong organizational, time management, and interpersonal skills
Added 32 mins ago
Q
FY27 Intern - Telemetry Firmware, Driver and Tools Developer Internship - Canada (16 months)
Qualcomm
Markham, ON
- Full-time
…mentorship, and meaningful work. By joining our team, you'll be part of a community that's pushing the boundaries of what's possible in AI, computing, and connectivity. With a global…
Added 1 hour ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
Excellent critical thinking, time management skills and ability to work under pressure
Added 1 hour ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
The Ultrasound Department is a high-volume department. We are seeking a technologist who can work independently as well as be an intricate part of our team.
Added 1 hour ago
R
Founding Product & Solutions Lead
Rainharbor
Toronto, ON
- Full-time
Once clients are live, expect to spend much of your time with them: their business teams, their compliance and operations leaders, and their information technology staff. You need to be…
Added 1 hour ago
II
Temporary Security Guard – Performance-Based Extension
I.P.G. International Protection Group Inc.
Toronto, ON
- Temporary
We operate in Southern Ontario and are currently seeking Security Guards for special events and building security in the Toronto areas. This is a temporary role with scheduled shifts for…
Added 1 hour ago
I
Morning Warehouse Co-worker
IKEA
Coquitlam, BC
- Part-time
Added 1 hour ago
B
Buyer, Equipment and Data Centre Sourcing
Bell
Regina, SK
- Full-time
…environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and…
Added 1 hour ago
CO
Truck Driver IV - Transit (part-time) - Open until filled - Applications processed as received
City of Powell River BC
Powell River, BC
- Part-time
…apply good judgement in emergencies, service disruptions and security concerns. Proven reliability, professionalism and integrity, including the ability to handle fares, maintain…
Added 1 hour ago
V
Vice President of Engineering
Vantage
Remote, Canada
- $200,000 CAD / year
- Full-time
- Remote
Own the reliability, security, and performance of the systems your teams run.
Added 2 hours ago
I
Carpenter
IICRC
Comox, BC
- Full-time
By joining ServiceMaster Restore, you'll be part of an industry leading company that has been in Canada for more than 65 years with locations from coast to coast. Our talented network of…
Added 2 hours ago
I
Painter
IICRC
Comox, BC
- Full-time
Ability to work independently and as part of a team
Added 2 hours ago
LP
Power Engineer/Building Automation, Journeyperson II
Lethbridge Polytechnic
Lethbridge, AB
- Full-time
Job Title Power Engineer/Building Automation, Journeyperson II Appointment Type Full-time Continuing Position Dates Full-Time Continuing Hours per week/FTE 40 About the Position
Added 2 hours ago
I
General Labourer
IICRC
Comox, BC
- Full-time
Positive attitude and ability to work as part of a team.
Added 2 hours ago
I
Contents and Cleaning Technician - PT
IICRC
Comox, BC
- Part-time
We have both full-time and part-time positions available. Previous restoration experience is an asset, but we're happy to train the right people!
Added 2 hours ago
I
Contents and Cleaning Technician - FT
IICRC
Comox, BC
- Part-time
We have both full-time and part-time positions available. Previous restoration experience is an asset, but we're happy to train the right people!
Added 2 hours ago
RM
Power Engineer 3rd Class / Refrigeration Operator Class B
RC Mechanical Canada
Hamilton, ON
- Other
This position is ideal for someone looking for flexible, well-paid relief work without a permanent full-time commitment.
Added 2 hours ago
A
Client Service Representative - Lethbridge Mayor Magrath (6-12 Months Term)
ATB
Lethbridge, AB
- Full-time
…meaningful relationships with our clients. You'll take the time to understand their financial needs, offer personalized solutions, and connect them with the right resources. You'll be a key…

The Canada Life Assurance Company

Customer Processing Representative (Bilingual)

Montreal, QC, Canada

The base salary for this position is between $43,300 - $58,600 annually.

Apply About employer

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Job details

Pay: The base salary for this position is between $43,300 - $58,600 annually.
Apply by: Nov 12, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Permanent Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About the Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration.

You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

Key Responsibilities

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards
Review and process member applications, verifying completeness and alignment with plan requirements
Execute interfund transfers and administer the movement of member assets across investment options
Process cash withdrawals and coordinate transfers between registered plans and external financial institutions
Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions
Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy
Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

Qualifications and Competencies

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook
Ensures accuracy in processing transactions and maintaining records
Delivers responsive and professional service, addressing inquiries effectively
Able to prioritize tasks and meet deadlines in a high-volume environment
Identifies discrepancies, investigates issues, and recommends solutions
Communicates clearly and professionally, both verbally and in writing
Takes ownership of tasks and follows through to completion
Responds effectively to changing priorities and evolving processes
Works collaboratively with peers and stakeholders to achieve shared objectives
Experience with pension or benefits administration systems (e.g., GPAS) is preferred
Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset
Willingness to complete CEBS Fundamental Courses
Bilingual (French and English)

The base salary for this position is between $43,300 - $58,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

The Customer Processing Representative manages the accurate and timely processing of group retirement plan contributions and member applications. They also maintain member data integrity within the GPAS system and collaborate with team members to ensure high-quality service delivery.

Requirements

Candidates should possess proficiency in Microsoft Office and demonstrate strong attention to detail in a high-volume environment. Experience with pension or benefits administration systems and bilingualism in French and English are preferred qualifications.

Skills

Data entry
Attention to detail
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft Outlook
Bilingualism
Customer service
Pension administration
Regulatory compliance
Problem solving
Time management
Communication
Record keeping
Analytical skills

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee discounts
Mentorship programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Processing
Group Retirement Plans
RRSP
RPP
DPSP
GPAS
Data Integrity
Regulatory Standards
Member Disclosures
Investment Options
Financial Institutions
CEBS
Administration
Compliance
Hybrid
Canada Life

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