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Added 57 mins ago
EC
Retail Manager – Closed Competition – Enoch Cree Nation Members Only
Enoch Cree Nation
Spruce Grove, AB
- Full-time
The Manager is responsible for the operational efficiency, financial performance, and overall business operations of the Drug Mart, a retail convenience outlet located within the medical…
Added 1 hour ago
WC
Pricing Analyst
Waste Connections of Canada
Coquitlam, BC
- Full-time
The Pricing Analyst supports the Controller and Sales Manager with customer quotes, bids, RFPs, and contract opportunities. Responsibilities include preparing and reviewing pricing,…
Added 1 hour ago
ST
Corporate Controller
Scotia Tire & Alignment Services Limited
Mississauga, ON
- Full-time
…team in our Mississauga office. The Controller oversees the accounting operations of the company. This position will supervise the accounts payable, accounts receivable, bank…
Added 1 hour ago
P
District Financial Manager
Penske
Delta, BC
- Full-time
This position will provide financial and operational leadership for the district, and is designed to give the District Manager the support necessary to engage more effectively with…
Added 2 hours ago
HD
Dental operations manager
Humber Dental
Toronto, ON · Etobicoke, ON
- Full-time
Role Description The Dental Operations Manager is responsible for overseeing the day-to-day operations of the clinic to ensure efficient workflows, exceptional patient service, and smooth…
Added 2 hours ago
Manager Salvage Services
Insurance Corporation of British Columbia
BC · Nanaimo, BC · New Westminster, BC · Prince George, BC · Vernon, BC · Victoria, Brit
The Manager Salvage Services oversees the operation and administration of salvage functions for assigned facilities and functional portfolios. Sales and revenue performance is a key…
Added 3 hours ago
AT
Project Admin (6 month contact)
AFL Telecommunications
Calgary, AB
- Full-time
This role works closely with the NGM Finance Project Manager, Project Coordinators, Project Analyst, Operations, Accounting, Purchasing, and project delivery teams. The position owns…
Added 4 hours ago
VR
Manager, Finance & Business Operations
voestalpine Railway Systems Nortrak
Richmond, BC
- $95,000 to $120,000 CAD / year
- Full-time
Experience with financial analysis, reporting or accounting; exposure to manufacturing, plant operations or cost accounting is an asset.
Added 4 hours ago
R
Pricing Manager
REXEL
Toronto, ON
- $90,000 CAD / year
- Full-time
The Pricing Manager is responsible for managing day-to-day pricing operations and supporting the execution of pricing strategies developed by the Director of Pricing. This role leads a team…
Added 4 hours ago
Site Procurement Manager , Site Procurement OPs(SPO)
Amazon
Richmond, BC
As a Site Procurement Manager for the Amazon Fulfillment Center team, you will serve as the bridge between centralized Procurement and the building leadership. You will own the site’s…
Added 4 hours ago
FC
Member Service Representative (Part-Time)
FirstOntario Credit Union
St. Catharines, ON
- Part-time
…relating to business development as set forth by the Branch…
Added 4 hours ago
C
Senior Manager, Complex Accounting-EN
CAE
Montreal, QC
- Full-time
As the Senior Manager of the Complex Accounting team, you will play a strategic role within the finance organization. You will act as an expert for management and business units on the…
Added 5 hours ago
SI
Intern - Internal Audit
Saputo Inc.
Montreal, QC
- Full-time
…pursuing or having recently completed a bachelor’s degree in accounting and working toward their CPA…
Added 5 hours ago
PM
Tax Senior Specialist
Philip Morris International
Toronto, ON
- Full-time
Partner with Accounting, Treasury, Legal and Operations to provide tax guidance.
Added 6 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 6 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
The Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides…
Added 6 hours ago
S
Senior Accountant
ShipTop
Vancouver, BC
- Full-time
The Senior Accountant owns day-to-day accounting for ShipTop Logistics Inc. (Canada) and its US subsidiary, ShipTop, Inc. You will manage payables, receivables, reconciliations and…
Added 7 hours ago
D
Senior Manager, Strategic Project Management
Datasite
Toronto, ON
- Full-time
The Senior Manager of Strategic Project Management leads Datasite's highest-priority cross-functional initiatives from definition through delivery, including go-to-market readiness,…
Added 8 hours ago
AC
Chef De Projet | Project Manager
Aston Carter
Laval, QC
- $38 to $45 CAD / hour
- Contract
…initiatives de logistique et de flux de matériel dans lensemble des opérations de fabrication. Lobjectif principal consiste à optimiser et encadrer le mouvement des matériaux, depuis la…
Added 8 hours ago
PH
Social Worker - Medicine (NSPH)
Providence Health Care
Vancouver, BC
- Full-time
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 8 hours ago
CS
Manager, Fund Development & Engagement
CHISHOLM SERVICES FOR CHILDREN
Halifax, NS · Greater Halifax Metropolitan Area
- Full-time
The Manager, Fund Development & Engagement, will lead the development and execution of a comprehensive fundraising strategy that grows and diversifies revenue with a first focus on our…
Added 8 hours ago
SC
Accounting Manager
Sound CPA
Owen Sound, ON
- Full-time
Sound CPA is growing, and we’re adding an experienced Accounting Manager to support our expanding practice and client base.
Added 8 hours ago
C
Senior Manager, Complex Accounting
CAE
Montreal, QC
- Full-time
As the Senior Manager of the Complex Accounting team, you will play a strategic role within the finance organization. You will act as an expert for management and business units on the…
Added 8 hours ago
Sr. Payroll Manager
Enzo
Caledon, ON · Toronto, ON
Oversee payroll operations: Manage and coordinate all aspects of the payroll process, including data entry, calculations, deductions, and reporting.
Added 9 hours ago
RC
Service Writer - Prairie AG
Reesink Canada
AB · Blackfoot, AB
- Full-time
The Service Writer is the main point of contact for working with the Service Manager and shop on all work orders and administrative duties that support the Service Department. This position…

The Canada Life Assurance Company

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About the Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards

Review and process member applications, verifying completeness and alignment with plan requirements

Execute interfund transfers and administer the movement of member assets across investment options

Process cash withdrawals and coordinate transfers between registered plans and external financial institutions

Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions

Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy

Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook

Ensures accuracy in processing transactions and maintaining records

Delivers responsive and professional service, addressing inquiries effectively

Able to prioritize tasks and meet deadlines in a high-volume environment

Identifies discrepancies, investigates issues, and recommends solutions

Communicates clearly and professionally, both verbally and in writing

Takes ownership of tasks and follows through to completion

Responds effectively to changing priorities and evolving processes

Works collaboratively with peers and stakeholders to achieve shared objectives

Experience with pension or benefits administration systems (e.g., GPAS) is preferred

Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset

Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Manage assigned caseloads, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide accurate, timely service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, prioritization, and problem-solving skills. Experience with pension or benefits administration systems and knowledge of registered plans and related regulations are preferred or considered assets; willingness to complete CEBS Fundamental Courses is also requested.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Adaptability
Collaboration
Pension Administration
Registered Plan Administration

Benefits

Career Development Opportunities
Education Reimbursement
Health and Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Additional Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Member Data Integrity
Microsoft Word
Microsoft Excel
Microsoft Outlook
Pension Administration
Benefits Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses
Caseload Administration

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