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Added 13 mins ago
U
Treatment Plant Assistant Operator or Operator
Unitywater
Sunshine Coast, BC
- Contract
With training, professional development and on-the-job learning, this is a great opportunity to build your skills and grow your career in wastewater operations.
Added 13 mins ago
Service Specialist
The Canada Life Assurance Company
Vancouver, BC
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Added 43 mins ago
A
Support Systems Engineer - NAMER
Ashby
Canada
- Full-time
The implementation will build on our existing systems and workflows, alongside our Support Operations Specialist, who helps teams use our tools effectively and keeps operational data…
Added 43 mins ago
CL
Service Specialist
Canada Life
Vancouver, BC
- Full-time
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Added 2 hours ago
B
Mortgage Specialist Associate
BMO
London, ON
- Full-time
Provides administrative support by maintaining a database of third party referral sources and customers including development and maintenance of a marketing calendar.
Added 2 hours ago
Specialist, Demand Planning
CONA Services
Toronto, ON
Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
Added 2 hours ago
Specialist, Demand Planning
CONA Services
Toronto, ON
Coke Canada has a culture of learning, and we offer several channels to support your development, including on-the-job training and a library of free courses for just-in-time learning.
Added 2 hours ago
NT
Manager Security Assurance
NZ Transport Agency Waka Kotahi
Hamilton, ON
- Full-time
Opportunities for professional development and continued learning
Added 3 hours ago
Marketing Specialist, Events/Spécialiste du marketing, événements
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
Continuous learning, development and internal training opportunities
Added 3 hours ago
Marketing Specialist, Events
Make-A-Wish Canada / Rêves d'enfants Canada
Montreal, QC
Continuous learning, development and internal training opportunities
Added 4 hours ago
LH
Physiotherapist
Lifemark Health Group
Windsor, ON
- $36.92 to $51.17 CAD / hour
- Internship
Stay current with best practices through continuous learning and professional development.
Added 4 hours ago
SM
Regional Stroke Program Coordinator South East Toronto Stroke Network
St. Michael's Hospital
Toronto, ON
- Full-time
At a provincial level make recommendations/collaborate on common priorities, program development needs for standardized process, best practice, and continuous quality improvement
Added 4 hours ago
OH
Law Clerk
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
Added 5 hours ago
AA
Spécialiste en fiabilité / Reliability Specialist
Airbus Aircraft
Montreal, QC
- Full-time
Added 5 hours ago
SA
Development Engineering Specialist
STELIA Aerospace North America
Lunenburg, NS
- Full-time
Stelia Aerospace North America Inc., an affiliate of the Airbus Group of Companies, is an aerospace and defence company specializing in the design, development, and manufacturing of…
Added 5 hours ago
CC
Labor Relations Specialist
Carlson Construction Group
North Vancouver, BC
- $80,000 to $95,000 CAD / year
- Full-time
We are seeking a Labor Relations Specialist to support our growing group of companies. This role is ideal for an experienced labor relations professional who excels at building trust,…
Added 5 hours ago
T
Business Banking Specialist
TD
Montreal, QC
- Full-time
…skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety…
Added 5 hours ago
B
Senior Manager, Learning & Knowledge Management
BMO
Toronto, ON · YNG
- Full-time
Leads the development and enhancement of formal training, onboarding, role-based learning, targeted learning, refresher training, job aids, guides, frequently asked questions, and reference…
Added 5 hours ago
IW
Senior Compliance Specialist, Compliance
IG Wealth Management
Quebec, QC
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 5 hours ago
IW
Senior Compliance Specialist, Compliance
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 5 hours ago
LH
Physiotherapist
Lifemark Health Group
Windsor, ON
- $36.92 to $51.17 CAD / hour
- Internship
Stay current with best practices through continuous learning and professional development.
Added 5 hours ago
CL
Compensation and People Analytics Specialist
Community Living BC
Vancouver, BC
- Full-time
Professional development funds and resources to encourage continuous learning and skill development
Added 5 hours ago
AC
Full-time Student Success Specialist, ACCE
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Associate Chair, the Student Success Specialist plays a vital part in a student's academic success and is an important position in the strategic enrolment management…
Added 5 hours ago
AC
Full-time Student Success Specialist
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Associate Chair or Academic Manager, the Student Success Specialist plays a vital part in a student's academic success and is an important position in the strategic…
Added 5 hours ago
CP
Consultant in Old Age Psychiatry
Cheswold Park Hospital
Halifax, NS
- Contract
We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also…

The Canada Life Assurance Company

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About the Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards

Review and process member applications, verifying completeness and alignment with plan requirements

Execute interfund transfers and administer the movement of member assets across investment options

Process cash withdrawals and coordinate transfers between registered plans and external financial institutions

Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions

Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy

Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook

Ensures accuracy in processing transactions and maintaining records

Delivers responsive and professional service, addressing inquiries effectively

Able to prioritize tasks and meet deadlines in a high-volume environment

Identifies discrepancies, investigates issues, and recommends solutions

Communicates clearly and professionally, both verbally and in writing

Takes ownership of tasks and follows through to completion

Responds effectively to changing priorities and evolving processes

Works collaboratively with peers and stakeholders to achieve shared objectives

Experience with pension or benefits administration systems (e.g., GPAS) is preferred

Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset

Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Manage assigned caseloads, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide accurate, timely service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, prioritization, and problem-solving skills. Experience with pension or benefits administration systems and knowledge of registered plans and related regulations are preferred or considered assets; willingness to complete CEBS Fundamental Courses is also requested.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Adaptability
Collaboration
Pension Administration
Registered Plan Administration

Benefits

Career Development Opportunities
Education Reimbursement
Health and Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Additional Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Member Data Integrity
Microsoft Word
Microsoft Excel
Microsoft Outlook
Pension Administration
Benefits Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses
Caseload Administration

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