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Added 13 mins ago
WC
Cashier
Walmart Canada
Digby, NS
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 13 mins ago
B
Facility Manager II
BGIS
Toronto, ON
- Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 13 mins ago
WC
(CAN) Cashier PT
Walmart Canada
Owen Sound, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 13 mins ago
WC
(CAN) Cashier
Walmart Canada
Pickering, ON
- Contract
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 13 mins ago
BM
Child Care Attendant - Year-Round - Occasional
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
Designing and leading engaging, developmentally appropriate activities that support growth in all five key developmental areas.
Added 13 mins ago
K
Sales Support Specialist I
Kelly
Waterloo, ON
- $28 to $30 CAD / hour
- Contract
Join our Financial Services Support Team as a Sales Support Specialist I! You'll be the frontline support for partner organizations, delivering exceptional customer service while supporting…
Added 13 mins ago
RU
Senior Field Representative, Technology Service
Ricoh USA, Inc.
London, ON
- Full-time
Field Service Technician / Senior Field Representative, Technology Services
Added 13 mins ago
WC
(CAN) Cashier
Walmart Canada
London, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 13 mins ago
WC
(CAN) Over-the-Counter Associate
Walmart Canada
Westbank, BC
- Full-time
…assigned area, performs tasks delegated by the OTC Department Manager or Pharmacy Manager and maintains modular and feature presentation, while maintaining exemplary customer service by…
Added 13 mins ago
TH
Associé(e) de la réception (Temps plein)
The Home Depot
Canada
- Full-time
…store layout to provide the most efficient and highest quality service to our…
Added 13 mins ago
TH
Associé(e) de la réception (Temps partiel)
The Home Depot
Canada
- Part-time
…store layout to provide the most efficient and highest quality service to our…
Added 13 mins ago
Bilingual Customer Service Specialist
The Canada Life Assurance Company
Montreal, QC
…problem-solving and seek out technical challenges? The Customer Service Specialist role is suited to a technically minded, customer-first individual who thrives on building relationships…
Added 13 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Merritt, BC
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 13 mins ago
DT
Assistant Manager I
Dollar Tree Stores
London, ON
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 28 mins ago
UH
Maintenance Mechanic
University Health Network
Toronto, ON
- Full-time
Participates in educational programs and in-service meetings.
Added 28 mins ago
UH
Maintenance Mechanic
University Health Network
Toronto, ON
- Full-time
Participates in educational programs and in-service meetings.
Added 28 mins ago
RB
Senior Relationship Manager, Commercial Financial Services
Royal Bank of Canada
Brossard, QC · Montreal, QC
- Full-time
…talent, portfolio management expertise, and knack for client service, sets the stage for…
Added 30 mins ago
BM
Assistant Manager, Patrol Services – Winter- Full Time
Blue Mountain Resort
The Blue Mountains, ON
- Full-time
We are seeking an Assistant Manager, Patrol Services to support the safe and efficient operation of our Patrol Services team. This leadership role combines on-hill operational…
Added 30 mins ago
PS
Contrôleur manufacturier – Bilingue (français et anglais)Financial Controller- Bilingual
Professional Staffing
Sherbrooke, QC
- Full-time
Added 30 mins ago
S
Program Manager, Indigenous Health
Sanya’k̓ula
Vancouver, BC
- Full-time
Reporting to a Director, Indigenous Health, the Program Manager is responsible for the management and oversight of strategic programs and related projects under Indigenous Health’s (IH)…
Added 30 mins ago
HT
Proactive Monitoring Spec.
Husky Technologies
Bolton, ON
- Full-time
Working with the Territory Technical Support team, the Monitoring Center Subject Matter Expert is in charge of monitoring customer’s equipment which is under the Advantage + Elite contract…
Added 30 mins ago
AI
Account Manager
Axis Insurance
Calgary, AB
- Full-time
As an Account Manager, a typical day might include:
Added 30 mins ago
S
Commercial and Industrial- Solution Lead
Survalent
Mississauga, ON
- Full-time
…Success, and Channel Partners to identify new opportunities, support go-to-market initiatives, strengthen partner capabilities, and influence the future of Survalent’s Commercial &…
Added 31 mins ago
SC
Produce Clerk (Full Time)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Cambridge, ON
- Full-time
Demonstrates superior customer service in accordance with Safeway’s programs
Added 31 mins ago
Child Care Attendant - Year-Round - Occasional
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
Designing and leading engaging, developmentally appropriate activities that support growth in all five key developmental areas.

The Canada Life Assurance Company

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About the Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards

Review and process member applications, verifying completeness and alignment with plan requirements

Execute interfund transfers and administer the movement of member assets across investment options

Process cash withdrawals and coordinate transfers between registered plans and external financial institutions

Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions

Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy

Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook

Ensures accuracy in processing transactions and maintaining records

Delivers responsive and professional service, addressing inquiries effectively

Able to prioritize tasks and meet deadlines in a high-volume environment

Identifies discrepancies, investigates issues, and recommends solutions

Communicates clearly and professionally, both verbally and in writing

Takes ownership of tasks and follows through to completion

Responds effectively to changing priorities and evolving processes

Works collaboratively with peers and stakeholders to achieve shared objectives

Experience with pension or benefits administration systems (e.g., GPAS) is preferred

Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset

Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Manage assigned caseloads, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide accurate, timely service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, prioritization, and problem-solving skills. Experience with pension or benefits administration systems and knowledge of registered plans and related regulations are preferred or considered assets; willingness to complete CEBS Fundamental Courses is also requested.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Adaptability
Collaboration
Pension Administration
Registered Plan Administration

Benefits

Career Development Opportunities
Education Reimbursement
Health and Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Additional Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Member Data Integrity
Microsoft Word
Microsoft Excel
Microsoft Outlook
Pension Administration
Benefits Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses
Caseload Administration

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