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Added 1 min ago
FH
Physiotherapist - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $45.15 to $56.17 CAD / hour
- Part-time
Provides physiotherapy services in accordance with the College of Physical Therapists of British Columbia (CPTBC) standards of practice, Fraser Health mission, values and physiotherapy…
Added 1 min ago
FH
Physiotherapist - Eagle Ridge Hospital
Fraser Health Authority
Port Moody, BC
- $45.15 to $56.17 CAD / hour
- Part-time
Provides physiotherapy services in accordance with the College of Physical Therapists of British Columbia (CPTBC) standards of practice, Fraser Health mission, values and physiotherapy…
Added 1 min ago
FH
Physiotherapist - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $45.15 to $56.17 CAD / hour
- Part-time
Provides physiotherapy services in accordance with the College of Physical Therapists of British Columbia (CPTBC) standards of practice, Fraser Health mission, values and physiotherapy…
Added 1 min ago
TT
Senior Analyst, Performance Reporting (13928)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $115,570 to $144,526.2 CAD / year
- Full-time
Your will also participate in the TTC Customer Service Ambassador Program.
Added 1 min ago
Youth Worker- Youth Life Promotion
Inuuqatigiit Centre
Ottawa, ON
…families, dedicated to providing cultural, educational, and support services in a caring, respectful, and collaborative environment that fosters strong and proud Inuit children and…
Added 1 min ago
Facilities Supervisor
Indwell
Norfolk, ON
…high standards of quality in our infrastructure, sites and services while maintaining strong working relationships with program staff and tenants alike. This position requires excellent…
Added 1 min ago
P
Diesel Truck Technician/Mechanic III (Helper/Apprentice)
Penske
Toronto, ON
- Full-time
Must be currently enrolled in an apprentice program
Added 15 mins ago
T
Industrial Sales Representative - Vancouver Alberta
Tingue
AB · Alberta, Canada
- Full-time
Tingue, Brown & Co. is looking for a Sales Representative for the territory of British Columbia, Alberta, and Saskatchewan.
Added 15 mins ago
Office Administrative Assistant
HealthCareersInSask.ca
Battleford, SK
Job Description: Provides a wide range of administrative support and coordination of clerical/financial services to a variety of department(s) and/or program(s) and/or facility(ies).
Added 16 mins ago
Water Control Systems Planning Engineer
Department of Transportation and Infrastructure
Winnipeg, MB
Hydrologic Forecasting and Water Management, Engineering and Technical Services
Added 30 mins ago
SP
Human Resources Coordinator-Lachine
Silgan Plastics
Quebec, QC
- Full-time
Promotes and maintains corporate programs that foster employee engagement, for example, employee Referral Program, Leading by Example Program, Charitable Giving Program, and others.
Added 30 mins ago
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Financial Service Representative - LendDirect Office 1603
LendDirect
St. Thomas, ON
- Full-time
…empowered us to develop convenient, easily accessible financial services that meet our customers' growing…
Added 30 mins ago
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Customer Service Rep (Bilingual: French/English) On-Site
Concentrix
Oshawa, ON
- $24 to $28.5 CAD / hour
- Full-time
As a Bilingual Customer Service Representative, you will:
Added 31 mins ago
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Mental Health Therapist Staff
HealthCareersInSask.ca
Estevan, SK
- Full-time
…Saskatchewan Health Authority and Mental Health and Addictions Services, the incumbent is accountable for provision of direct concurrent mental health and addiction services to children and…
Added 31 mins ago
E
QA Specialist
Entrust
Ottawa, ON · Canada - Ottawa
- Full-time
…software solutions used by government, enterprise, and financial services customers. You will work as part of a cross-functional engineering team to plan, execute, and document testing…
Added 31 mins ago
Senior Application Developer (Computer Services Officer 4)
The Government of Nova Scotia
Halifax, NS
…departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and…
Added 31 mins ago
Occupation Health & Safety Officer (Inspector (Specialist) 3) (Designated)
The Government of Nova Scotia
Dartmouth, NS
…Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government…
Added 31 mins ago
Clerk 3
The Government of Nova Scotia
Antigonish, NS
…human health risks and work to develop programs and deliver services to enhance protection in these…
Added 31 mins ago
Occupational Therapy Assistant - Rehabilitation Services
Nova Scotia Health and IWK Health
Sydney, NS
Reporting to the Program Manager of the Rehabilitation and Supportive Care Services portfolio, and under the supervision of an Occupational Therapist, the Occupational Therapy Assistant…
Added 46 mins ago
A&
Manager, Proposals
Aird & Berlis LLP
Toronto, ON
- Full-time
…messages and competitive differentiation. Translate complex legal services and client requirements into clear, compelling, audience-appropriate…
Added 1 hour ago
SH
Registered Nurse - Repost
Southern Health-Santé Sud
Carman, MB
- Full-time
Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health-Santé Sud’s FLS Policy, we are committed to offering services in English and French in…
Added 1 hour ago
IW
Senior Compliance Specialist, Compliance
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 1 hour ago
QT
Spécialiste du soutien informatique / Technical Support
Quantum Technology Recruiting Inc. (QTR)
Laval, QC
- Contract
- Un rôle significatif consistant à soutenir les systèmes sur lesquels comptent les services d'urgence
Added 1 hour ago
IW
Senior Compliance Specialist, Compliance
IG Wealth Management
Quebec, QC
- Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 1 hour ago
SH
Health Care Aide - Certified
Southern Health-Santé Sud
Altona, MB
- Full-time
Consistent with the French Language Services Policy of the Government of Manitoba and Southern Health-Santé Sud’s FLS Policy, we are committed to offering services in English and French in…

The Canada Life Assurance Company

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About the Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards

Review and process member applications, verifying completeness and alignment with plan requirements

Execute interfund transfers and administer the movement of member assets across investment options

Process cash withdrawals and coordinate transfers between registered plans and external financial institutions

Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions

Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy

Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook

Ensures accuracy in processing transactions and maintaining records

Delivers responsive and professional service, addressing inquiries effectively

Able to prioritize tasks and meet deadlines in a high-volume environment

Identifies discrepancies, investigates issues, and recommends solutions

Communicates clearly and professionally, both verbally and in writing

Takes ownership of tasks and follows through to completion

Responds effectively to changing priorities and evolving processes

Works collaboratively with peers and stakeholders to achieve shared objectives

Experience with pension or benefits administration systems (e.g., GPAS) is preferred

Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset

Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Manage assigned caseloads, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide accurate, timely service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, prioritization, and problem-solving skills. Experience with pension or benefits administration systems and knowledge of registered plans and related regulations are preferred or considered assets; willingness to complete CEBS Fundamental Courses is also requested.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Adaptability
Collaboration
Pension Administration
Registered Plan Administration

Benefits

Career Development Opportunities
Education Reimbursement
Health and Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Additional Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Member Data Integrity
Microsoft Word
Microsoft Excel
Microsoft Outlook
Pension Administration
Benefits Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses
Caseload Administration

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