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Added 10 mins ago
CF
MFS Program Specialist
Canadian Forces Morale and Welfare Services
Cold Lake, AB
- Full-time
The Military Family Services Program Specialist will develop, coordinate, deliver and evaluate programs directed towards the enhancement of the quality of life for Military families, and…
Added 10 mins ago
SC
Senior Electrification Manager – Construction
SYSTRA Canada
Toronto, ON
- Full-time
Drive effective utilisation of specialist OCS installation equipment, engineering trains and road-rail vehicles.
Added 40 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Bromont, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 40 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Amherst, QC · Saint-Rémi-d’Amherst, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 40 mins ago
NB
Senior Director Communications Transformation
National Bank of Canada
Montreal, QC
- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your role and develop new areas of…
Added 40 mins ago
NB
Senior Analyst - Capital Market Reconciliation
National Bank of Canada
Montreal, QC
- Full-time
The Bank values continuous development and internal mobility. Our personalized training programs, based on learning through action, allow you to master your profession and develop new areas…
Added 1 hour ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Victoria, BC
- Full-time
Outstanding training programs and opportunities for career development
Added 1 hour ago
RI
Insurance Advisor Life, Health & Wealth
RBC Insurance
Nanaimo, BC
- Full-time
Outstanding training programs and opportunities for career development
Added 1 hour ago
W
Associate - Economic Substance
Waystone
Waterloo, ON
- Full-time
…With over 25 years’ experience and a comprehensive range of specialist services to its name, Waystone helps our clients structure, operate and grow through our expertise, innovation and…
Added 2 hours ago
NA
Business Support Assistant - CAMHS
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
The post forms part of the Specialist Children’s Services (SCS) Business Support Team, providing comprehensive secretarial and administrative support to the In-Reach and Specialist…
Added 2 hours ago
NS
Business Support Assistant - CAMHS
NHS Scotland
Saskatoon, SK
- Full-time
The post forms part of the Specialist Children’s Services (SCS) Business Support Team, providing comprehensive secretarial and administrative support to the In-Reach and Specialist…
Added 2 hours ago
AD
Specimen Processor (Overnight- Part-time) (Mississauga, Ontario)
Antech Diagnostics
ON · Mississauga, Ontario
- Part-time
…imaging and technology; veterinary professional education and training; and board-certified specialist support…
Added 2 hours ago
VG
Mechanical Prototyping Specialist
Veralto Global
London, ON
- $70,000 to $95,000 CAD / year
- Full-time
Ongoing investment in your career through dedicated training, on-the-job development, and coaching.
Added 3 hours ago
HM
Internal Medicine
Health Match BC
Penticton, BC
- Full-time
Fantastic opportunity for a General Internal Medicine specialist, with a specific interest in Cardiology and training in echocardiography interpretation (Level 2), to join the collegial…
Added 4 hours ago
MC
Marketing Specialist, Events/Spécialiste du marketing, événements
Make-A-Wish Canada
Montreal, QC
- Full-time
Continuous learning, development and internal training opportunities
Added 4 hours ago
NC
Fund and Community Relationship Specialist
Native Child and Family Services of Toronto
Toronto, ON
- $63,275 to $82,559 CAD / year
- Full-time
Reporting to the Supervisor, Funds Development, Institutional Giving, the Fund and Community Relationship Specialist is responsible for a portfolio of institutional funding relationships…
Added 4 hours ago
V
Accommodation Operational Lead
VMCH
Mulgrave, NS
- Full-time
Support employee development, engagement and performance management in consultation with management and Human Resources.
Added 4 hours ago
S
Senior Electrification Manager - Construction
SYSTRA
Toronto, ON
- Full-time
Drive effective utilisation of specialist OCS installation equipment, engineering trains and road-rail vehicles.
Added 5 hours ago
Energy Specialist
MCW Group of Companies
Toronto, ON
Career development opportunities, including mentorship and training
Added 5 hours ago
GS
Staff Site Reliability Engineer, Application
Guidewire Software
Toronto, ON
- Full-time
Join Guidewire's Product Development & Operations (PDO) organization as a cornerstone of our Site Reliability Engineering team. We are the architects of stability for the Guidewire Cloud…
Added 6 hours ago
L
Community Specialist | Park Royal
lululemon
BC · West Vancouver, BC
- Full-time
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create…
Added 6 hours ago
J
Senior Quality Assurance Specialist - Consultant
Jobgether
Canada
- Full-time
As a Senior Quality Assurance Specialist, you will support quality assurance and regulatory compliance activities for pharmaceutical, medical device, natural health product, and clinical…
Added 6 hours ago
BT
Cloud Accounting Specialist
Baker Tilly Canada
Guelph, ON
- Full-time
The Cloud Accounting Specialist supports clients through cloud‑based bookkeeping, reporting, and advisory services. The role focuses on accurate financial data, efficient processes, and…
Added 7 hours ago
BC
People & Culture Specialist, Learning & Talent Acquisition
Bissell Centre
AB · Edmonton, AB
- Full-time
The People & Culture Specialist, Learning & Talent Acquisition plays a key role in supporting Bissell Centre's people strategy through two primary areas of focus: learning and development…
Added 7 hours ago
W
Senior Cost Analyst
Worley
Markham, ON
- Full-time
We are currently recruiting for a Project Controls Specialist – Power BI & Cost Control. Our team includes world class experts and dynamic go-getters. This is a full-time position based in…

The Canada Life Assurance Company

Customer Processing Representative, temporary full-time

London, ON, Canada

The base salary for this position is between $41,200 - $55,700 annually. · Full-time

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Job details

Pay: The base salary for this position is between $41,200 - $55,700 annually.
Job type: Full-time
Apply by: Nov 19, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Temporary Full Time

We’re looking for a reliable and detail-oriented professional who enjoys working in a structured environment and takes pride in getting things done accurately and efficiently. In this role, you’ll be responsible for processing tasks, managing assigned workloads, and ensuring information is handled with care and precision.

Day to day, you’ll follow established processes, stay organized, and support team priorities to help keep operations running smoothly. Your attention to detail and ability to stay focused will be key to your success.

You’ll be part of a supportive team that values collaboration, consistency, and doing quality work. We provide clear guidance, training, and ongoing support to help you succeed in your role.

About the Role

Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered products. You will partner closely with a Group Retirement Services Customer Service Specialist to support daily caseload administration. You will be required to learn and use the Group Pension Administration System (GPAS) and follow established Group Retirement Services (GRS) processes.

What you will do:

Manage the accurate and timely processing of group and individual contributions, ensuring compliance with internal policies and regulatory standards

Review and process member applications, verifying completeness and alignment with plan requirements

Execute interfund transfers and administer the movement of member assets across investment options

Process cash withdrawals and coordinate transfers between registered plans and external financial institutions

Prepare and distribute member disclosures, monitor accounts in default status, and initiate appropriate follow-up actions

Maintain and update member and plan information within GPAS, ensuring data integrity and accuracy

Collaborate closely with administration team members and cross-functional partners, contributing to a high-performing team environment and ensuring a seamless, accurate, and client-focused service experience across all touchpoints

What you will bring:

Proficiency in Microsoft Office applications: Microsoft Word, Excel, and Outlook

Ensures accuracy in processing transactions and maintaining records

Delivers responsive and professional service, addressing inquiries effectively

Able to prioritize tasks and meet deadlines in a high-volume environment

Identifies discrepancies, investigates issues, and recommends solutions

Communicates clearly and professionally, both verbally and in writing

Takes ownership of tasks and follows through to completion

Responds effectively to changing priorities and evolving processes

Works collaboratively with peers and stakeholders to achieve shared objectives

Experience with pension or benefits administration systems (e.g., GPAS) is preferred

Knowledge of registered plans (e.g., RRSP, RRIF, TFSA) and related regulatory requirements is an asset

Willingness to complete CEBS Fundamental Courses

The base salary for this position is between $41,200 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Process contributions, member applications, transfers, withdrawals, and disclosures for group retirement plans while maintaining accurate member and plan records in GPAS. Manage assigned caseloads, monitor accounts requiring follow-up, and collaborate with administration colleagues to provide accurate, timely service.

Requirements

Candidates should be proficient in Microsoft Word, Excel, and Outlook, with strong accuracy, organization, communication, prioritization, and problem-solving skills. Experience with pension or benefits administration systems and knowledge of registered plans and related regulations are preferred or considered assets; willingness to complete CEBS Fundamental Courses is also requested.

Skills

Microsoft Word
Microsoft Excel
Microsoft Outlook
Transaction Processing
Data Accuracy
Customer Service
Task Prioritization
Deadline Management
Discrepancy Investigation
Problem Solving
Written Communication
Verbal Communication
Adaptability
Collaboration
Pension Administration
Registered Plan Administration

Benefits

Career Development Opportunities
Education Reimbursement
Health and Dental Benefits
Mental Health Benefit
Vacation and Personal Days
Volunteer Day
Company-Matching Pension Plan
Share Ownership Program
Additional Investment Options
Employee Recognition Programs
Employee Discounts
Employee Resource Groups
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Group Retirement Plans
RRSP
RPP
DPSP
Non-Registered Products
Group Pension Administration System
GPAS
Group Retirement Services
GRS
Contributions
Member Applications
Interfund Transfers
Cash Withdrawals
Registered Plan Transfers
Member Disclosures
Default Accounts
Member Data Integrity
Microsoft Word
Microsoft Excel
Microsoft Outlook
Pension Administration
Benefits Administration
RRIF
TFSA
Regulatory Requirements
CEBS Fundamental Courses
Caseload Administration

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