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Added 21 mins ago
NB
Senior Wealth Associate
National Bank of Canada
Toronto, ON
- Full-time
…to the regional manager, you will team up with an investment advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 21 mins ago
NB
Senior Financial Planner
National Bank of Canada
Toronto, ON
- Full-time
A career as a Senior Financial Planning Advisor or Senior
Added 21 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Sainte-Thérèse, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 21 mins ago
NB
Wealth Associate
National Bank of Canada
Winnipeg, MB
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 21 mins ago
NB
Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 21 mins ago
NB
Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 51 mins ago
NB
RETIREMENT STRATEGY ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
Added 1 hour ago
SQ
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Possibilités d'emploi -futures/Advisor Trainee- Advisor Development Program -Future Opportunities
Sunlife Québec
Rimouski, QC
- Full-time
…help them plan financially for the various stages of life. Our Advisor Development Program is designed to prepare you for a successful launch to an advisory career at Sun…
Added 1 hour ago
H
Global Mining Practice Business Development Leader
HDR
Corner Brook, NL
- Full-time
Build Strategic Client Relationships: Serve as a trusted advisor to mining companies and key partners, with a clear understanding of their assets, capital programs, operating priorities and…
Added 2 hours ago
Associate Director / Director, Financial Advisory
Teneo
Toronto, ON
…advice and approach is tailored to each situation and each client. At Teneo, we believe such occurrences present new opportunities for our clients. Opportunities to restore value, raise new…
Added 2 hours ago
RB
Banking Advisor Intern
Royal Bank of Canada
Whistler, BC
- Full-time
Demonstrates digital banking tools and educational resources to enhance client engagement, enable product adoption, and create memorable service experiences.
Added 2 hours ago
RB
Assistant Branch Operations Manager
Royal Bank of Canada
Ottawa, ON
- Full-time
…and administrative support to the Branch Management Team and Advisor teams. In addition to managing client account activities and ensuring compliance standards are met, the Assistant Branch…
Added 4 hours ago
J
Business Advisor – Learning & Development
Jobgether
Canada
- Part-time
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Business Advisor – Learning & Development based in Canada.
Added 4 hours ago
AS
Client Advisor (Seasonal) (Part-Time)
Acne Studios
Toronto, ON
- Part-time
We are looking for a part-time Seasonal Part-Time Client Advisor for our Yorkdale store. As Seasonal Part-Time Client Advisor at Acne Studios you will work collaboratively with your team to…
Added 4 hours ago
RH
Controller
Robert Half
Sturgeon Falls, ON
- Full-time
Reporting to senior leadership, the Financial Controller will oversee a team of accounting professionals, manage client relationships, and ensure the timely delivery of accurate financial…
Added 4 hours ago
RB
Private Banker
Royal Bank of Canada
Mississauga, ON
- Full-time
Introduce the Private Banking Associate and Private Banking Advisor teams as key advisors on managing day-to-day banking needs and Credit Structures team as credit experts for credit advice…
Added 4 hours ago
RB
Client Advisor
Royal Bank of Canada
ON · GREATER SUDBURY / GRAND SUDBURY, Ontario
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 4 hours ago
RB
Client Advisor Intern
Royal Bank of Canada
Whistler, BC
- Full-time
Assists clients across all branch areas with everyday banking transactions, ensuring accurate service and adherence to client service standards while building operational knowledge.
Added 4 hours ago
RB
Financial Advisor
Royal Bank of Canada
Halifax, NS
- Full-time
As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients by adding value in the moments that matter to them. You…
Added 4 hours ago
RB
Banking Advisor
Royal Bank of Canada
Mystery Lake, MB · THOMPSON, Manitoba
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 4 hours ago
RB
Associate Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
…seeking a highly strategic, thoughtful, and analytical Associate Advisor to join our team. This role is best suited to a professional who is passionate about the markets, building…
Added 4 hours ago
I
Spécialiste des ventes technologiques - Programme de ventes pour débutants 2027/ Technology Seller - Entry Level Sales Program
IBM
Montreal, QC
- $68,000 to $96,000 CAD / year
- Full-time
IBM Technology Sales is transforming client engagement by combining digital selling, technical expertise, and AI-driven innovation. As an Entry-Level Technology Seller, you will create…
Added 4 hours ago
AB
Engineering Manager Structural Bridge
Algonquin Bridge
Thorndale, ON
- Full-time
Interpret and apply applicable design codes/standards and client specifications; support internal training on code requirements and best practices.
Added 4 hours ago
S
Senior HSEQ Advisor
Sedgman
Vancouver, BC
- Full-time
Sedgman is seeking an experienced Senior HSEQ Advisor to join our North American team, based in either Vancouver, Canada or Phoenix, USA.
Added 4 hours ago
WI
Senior Environmental Engineer / Geoscientist
WSP in Canada
Barrie, ON
- Full-time
…assessments, and long‑term environmental strategies. As a trusted advisor to clients and project teams, you’ll influence decision‑making, strengthen client relationships, and help grow our…

The Canada Life Assurance Company

Director, Client Relationships Eastern Canada

Halifax, NS, Canada
London, ON, Canada
Toronto, ON, Canada

The base salary for this position is between $111,400 - $161,400 annually.

Apply About employer

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Job details

Pay: The base salary for this position is between $111,400 - $161,400 annually.
Apply by: Nov 6, 2026
Experience: 10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Posting language: English
Posted: Oct 30, 2026

Original job description

Permanent Full Time

As a Regional Director, Client Relationships, Eastern Canada you will provide strategic leadership and direction for a team of Regional Managers responsible for delivering an exceptional client experience across Workplace Retirement clients. You will be accountable for driving client retention, growth, and satisfaction within your region while ensuring alignment with national business objectives and client relationship strategies.

Acting as a senior leader and trusted partner, you will collaborate closely with Workplace Retirement & Savings partners and key stakeholders to strengthen client relationships, support business growth, and deliver consistent service excellence. You will also play a critical role in developing talent, fostering a high-performance culture, and championing initiatives that enhance the client, advisor, and member experience.

Success in this role requires strong leadership capabilities, business acumen, strategic thinking, and the ability to influence outcomes across a complex stakeholder environment.

Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: Halifax, London or Toronto

What you will do

Lead, coach, and develop a team of Regional Managers, fostering a culture of accountability, collaboration, continuous improvement, and service excellence.
Develop and execute regional strategies that drive client retention, growth, client satisfaction, and overall portfolio performance.
Ensure consistent execution of national client relationship strategies, priorities, and business objectives across the region.
Partner closely with workplace retirement & savings leaders to align on opportunities, address challenges, and achieve business results.
Build and maintain strong relationships with key clients, advisors, consultants, and industry stakeholders, acting as an executive sponsor for strategic relationships and complex client situations.
Provide leadership and oversight for client retention initiatives, business planning, and growth opportunities, including expansion of existing client relationships.
Act as the senior escalation point for complex client, advisor, and operational issues, ensuring timely resolution and positive outcomes.
Champion client-centric decision-making by bringing the voice of clients, advisors, and members into business planning and strategic discussions.
Drive organizational change and continuous improvement initiatives that enhance client experience, operational effectiveness, and team performance.
Represent Canada Life within the marketplace through client meetings, industry events, finalist presentations, and relationship-building activities.
Contribute to the development and execution of national Workplace Retirement & Savings priorities, initiatives, and best practices.
Oversee workforce planning, resource allocation, and succession planning to ensure the long-term effectiveness of the region.

What you will bring

10+ years of experience in the financial services industry, including significant experience within Workplace Retirement or a related business.
Demonstrated success leading leaders and developing high-performing teams.
Strong understanding of client relationship management, retention strategies, and business growth initiatives.
Proven ability to develop and execute strategic plans that achieve client, employee, and business objectives.
Exceptional relationship-building and stakeholder management skills, including experience working with senior client and executive stakeholders.
Strong business acumen, analytical skills, and decision-making capabilities.
Experience leading organizational change and driving continuous improvement initiatives.
Excellent communication, presentation, influencing, and negotiation skills.
Ability to collaborate effectively across functions and build strong partnerships with internal and external stakeholders.
Post-secondary education in a related field or equivalent industry experience.
CEBS, RPA, or other industry designations are considered an asset.
Ability to travel as required.

The base salary for this position is between $111,400 - $161,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The Regional Director provides strategic leadership to a team of managers to drive client retention, growth, and satisfaction within the Eastern Canada region. They act as a senior partner to stakeholders, ensuring alignment with national business objectives and fostering a high-performance culture.

Requirements

Candidates must have 10+ years of experience in the financial services industry, specifically within Workplace Retirement or a related field. Proven success in leading high-performing teams and strong strategic planning capabilities are essential for this role.

Skills

Strategic leadership
Business acumen
Team development
Stakeholder management
Client retention
Financial services
Workplace retirement
Strategic planning
Change management
Communication
Presentation
Influencing
Negotiation
Analytical skills
Decision-making

Benefits

Career development
Education reimbursement
Health benefits
Dental benefits
Mental health benefit
Vacation
Personal days
Volunteer day
Pension plan
Share ownership program
Investment options
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Financial services
Workplace retirement
Client relationships
Strategic leadership
Regional director
Client retention
Business growth
Stakeholder management
Talent development
Change management
CEBS
RPA
Portfolio performance
Operational effectiveness
Workforce planning
Succession planning
Business planning
Executive sponsor
Client-centric
Continuous improvement

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