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Added 6 mins ago
BG
Dealer Development Sales Coordinator
Brandt Group of Companies
Regina, SK
- Full-time
…responsibility will be working with the dealer development director to create territory and dealer reporting for better alignment between sales and manufacturing while working with the…
Added 6 mins ago
Innovation Analyst, Information Technology
Laura Canada
Laval, QC
…thinking, and cross-functional collaboration. Reporting to the Director, you will support high-impact initiatives that drive strategic improvements across the…
Added 6 mins ago
Manager, Registration & Convocation (Temporary: November 2026 - December 2027)
Mohawk College
Hamilton, ON
Reporting to the Director, Enrolment Services and Supports, the Manager, Registration & Convocation plays a leadership role within the Registrar’s Office by providing direction and guidance…
Added 6 mins ago
B
Evidence Delivery Associate/Manager, Medical Evidence Canada
Brunel
Mississauga, ON
- Full-time
Reporting to the Director, Medical Evidence in Canada, the incumbent will work closely with the other Evidence Delivery Managers and in a cross-functional environment. Internal stakeholders…
Added 6 mins ago
FC
Manager, End User Services
First Canadian Financial Group
Sherwood Park, AB
- Full-time
Under the direction of the Director, Information Technology and Security, the Manager, End User Services will lead the team that supports workplace technology across the organization. Based…
Added 6 mins ago
CD
Senior Accountant
Conwest Developments
Vancouver, BC
- $88,000 to $105,000 CAD / year
- Full-time
…challenges and deliver exceptional projects. We operate in a high-performance environment that values accountability, sound judgment, and teamwork, where individuals take ownership of their…
Added 6 mins ago
VC
Director, Project Accounting
Valard Construction
AB · Edmonton, AB
- Full-time
Our Finance group is currently looking to add a Director, Project Accounting, to our growing team, based in Edmonton, AB
Added 6 mins ago
TS
Executive Director Human Resources
Tourism Saskatchewan
Regina, SK
- Full-time
As a member of the Executive Leadership Team, the Executive Director provides advice and recommendations to all levels of organizational leadership on workforce planning, employee…
Added 21 mins ago
P
Data & AI Transformation Director
PwC
Toronto, ON
- Full-time
…and optimise technology infrastructure for enhanced business…
Added 21 mins ago
D
Director
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…build networks you are able to effectively manage people and performance, produce reports and ensure member/client satisfaction. More specifically, you will be required to…
Added 36 mins ago
C
Director, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
…inclusive, accountable environment focused on growth and high…
Added 36 mins ago
M
Director, Credit Rating Agency Management and Investor Relations
Manulife
Toronto, ON
- Full-time
The Director is an experienced member of the IR team responsible for managing the day-to-day execution of the company’s credit rating agency program and supporting the broader IR program as…
Added 36 mins ago
H
Solution Engineering Manager
Hitachi
Toronto, ON · (RSBU) Toronto
- Full-time
…measurement of progress on the project using the proper Key Performance Indicators…
Added 36 mins ago
Human Resources Consultant - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Reporting to the Site Director or Site Lead, Human Resources Services, the Human Resource Consultant is responsible for the provision of human resource services including: Management…
Added 36 mins ago
Energy Group Leader
Mott MacDonald
Calgary, AB
…positioning previously established for the Calgary Energy Client Director role, where midstream and hydrocarbons were identified as the primary near-term focus, with grid, renewables and…
Added 36 mins ago
FC
Product Owner, Wealth Digital Experience
Fidelity Canada
Vancouver, BC · Mississauga, ON · Toronto, ON
- Full-time
Base Salary and discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $105,000 to $123,000, based on your experience and qualifications.
Added 36 mins ago
RM
Director, Enterprise Applications
Regional Municipality of Peel
Brampton, ON
- Other
Reporting to the Chief Information Officer, the Director, Enterprise Applications will shape Peel’s enterprise technology direction and lead the modernization and sustainable operation of…
Added 36 mins ago
E
Senior Financial Analyst - Paramed
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to FP&A Director, the Senior Financial Analyst will be responsible for processing and analyzing of financial data, driving financial performance and supporting budgeting and…
Added 36 mins ago
K
Marketing Manager, Global Marketing, Consulting (24 Month Secondment/Fixed Term Contract)
KPMG
ON · Toronto, Ontario
- Full-time
The Marketing Manager reports to the Marketing Director, Consulting and will be a key member of the global KPMG Marketing, Advisory team. The role will focus on the delivery and execution…
Added 36 mins ago
S
Senior Director, Human Resources Business Partnering
SGS
Canada
- $150,000 to $180,000 CAD / year
- Full-time
The Senior Director, Human Resources Business Partnering leads Human Resources Business Partners and provides HR leadership and expertise to senior managers, hiring managers and employees.…
Added 36 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 36 mins ago
KV
Director, Private Capital Investments
Kilmer Van Nostrand Co. Limited
Toronto, ON
- Full-time
Reporting to the President, Kilmer Capital Partners, we are hiring a Director, Private Capital Investments. In this role, you will lead investments across the full lifecycle, from…
Added 36 mins ago
YR
Program Manager
York Region Centre for Community Safety
Markham, ON
- Full-time
…Community Safety (YRCCS) and works closely with the Executive Director in supporting organizational priorities. The Program Manager plays a key role in strengthening existing partnerships,…
Added 36 mins ago
OM
Director, Inventory Management
Ontario Medical Supply
Mississauga, ON
- $120,000 to $125,000 CAD / year
- Full-time
The Director - Inventory Management provides enterprise-level leadership for inventory strategy, demand planning, inventory control and performance management across multiple distribution…
Added 37 mins ago
J(
PMO Analyst
JSG (Johnson Service Group, Inc.)
AB · Edmonton, AB
- Contract
…context and prescribed limits established by the Associate Director, Infrastructure Program and will have the following key accountabilities (but are not limited to…

The Canada Life Assurance Company

Director, Learning & Development, Operations

Winnipeg, MB, Canada
London, ON, Canada
Toronto, ON, Canada
Montreal, QC, Canada

The base salary for this position is between $121,200 - $171,200 annually.

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Job details

Pay: The base salary for this position is between $121,200 - $171,200 annually.
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Permanent Full Time

Role description

Our Learning & Development team is evolving to better support Canada Life’s strategic priorities, leadership capability, employee performance and business transformation. We are creating a new Director, L&D Operations role to build and lead the operational foundation that will help our L&D function work with greater focus, consistency and scale.

In this role, you will lead the enterprise operating system that connects L&D demand, priorities, people, technology, data and investment decisions. You will oversee intake and portfolio governance, workforce planning, learning platforms, operational services, measurement, financial management and vendor governance. Your leadership will make it easier for partners to engage L&D, help L&D focus on the work that matters most and give L&D leaders clear insight into capacity, performance, risk and impact

What you will do:

You will translate L&D strategy into practical operating plans, clear decisions and reliable services. This is a hands-on leadership role for someone who can build new systems and ways of working while keeping day-to-day operations running well. You will lead a multidisciplinary operations team, partner with L&D and business leadership on priorities and trade-offs, and create the transparency and discipline needed to deliver measurable value across Canada Life.

Key accountabilities:

Build and lead the L&D operations strategy, multi-year roadmap and annual operating plan.
Own the single intake pathway for L&D requests, including clear request standards, triage, routing, service levels and status visibility.
Lead portfolio and capacity reviews, using business value, urgency, risk, cost and available skills to recommend priorities, sequencing, resourcing and trade-offs.
Translate L&D strategy into clear decision rights, workflows, quality controls, service expectations and escalation practices across all L&D pillars: Strategy, Design, Delivery and Operations.
Lead, coach and develop the L&D Operations team, setting clear outcomes and aligning team capacity
Set the strategy and roadmap for enterprise learning platforms and related technology, including administration, integrations, testing, releases, support, controls and future automation.
Ensure reliable operational services, including learner support, learning assignments, catalogue administration, tuition program administration and production support for enterprise and specialized programs.
Establish dashboards and reporting that give leaders clear insight into demand, capacity, cycle time, service quality, investment, learner outcomes and business impact.
Lead L&D financial planning, budgeting, forecasting, chargebacks, invoice governance and vendor performance to improve value and reduce duplication.
Partner with senior HR and business leaders, Finance, Procurement, HR Technology, Corporate Technology, Privacy, Security, Risk and Compliance to make sound enterprise decisions and maintain effective controls.
Champion continuous improvement, responsible automation and approved AI-enabled practices that simplify work, improve service and create a better employee and partner experience.

What you will bring:

7+ years of progressively responsible experience in operations, enterprise learning, HR operations, portfolio or program management, shared services, learning technology or a related field.
Significant experience leading multidisciplinary professional teams in a large, complex organization.
A proven track record of establishing or transforming intake, prioritization, portfolio management, workforce planning, service delivery or operating-model practices at scale.
Strong financial and commercial acumen, with experience managing budgets, forecasts, vendors, contracts and investment decisions.
Experience setting direction for enterprise platforms, technology roadmaps, integrations, data, automation or digital transformation.
Strong analytical skills and experience turning operational, financial and learning data into clear insights, recommendations and action.
Sound strategic judgement and the confidence to recommend trade-offs when priorities compete or demand exceeds capacity.
Demonstrated success leading complex, cross-functional change from planning through implementation, adoption and sustained results.
Excellent communication, consultation and influencing skills, with the ability to build trust and explain complex decisions clearly to senior leaders and partners.
A university degree in business, human resources, learning and development, organizational development, operations or a related discipline; an equivalent combination of education and experience will also be considered.
As this position is posted in several locations, we specify that bilingualism (fluent in French, English, both oral and written) is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.

Given the size and scope of our organization, we have the flexibility for this position to be in the following head office locations: Montreal, Toronto, London, Winnipeg.

The base salary for this position is between $121,200 - $171,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The Director will lead the operational foundation for the Learning & Development function, overseeing intake, portfolio governance, and financial management. They will translate L&D strategy into actionable operating plans while managing multidisciplinary teams and enterprise learning technology.

Requirements

Candidates must have 7+ years of progressively responsible experience in operations, enterprise learning, or program management within large, complex organizations. A university degree in a relevant discipline is required, along with strong financial acumen and leadership capabilities.

Skills

Operations management
Learning and development
Portfolio management
Strategic planning
Financial management
Vendor governance
Workforce planning
Change management
Data analysis
Learning technology
Budgeting
Process improvement
Leadership
Communication
Stakeholder management
Automation

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Operations
Learning & Development
Portfolio Management
Strategic Roadmap
Financial Planning
Vendor Governance
Workforce Planning
Learning Platforms
Data Analytics
Change Management
Budgeting
Forecasting
Automation
AI-enabled practices
Shared Services
Digital Transformation
Governance
Cross-functional leadership
Operational Strategy
Service Delivery
Business Transformation
Performance Measurement
Capacity Planning
Procurement
Risk Management
Compliance
HR Technology
Enterprise Systems
Reporting
Dashboards

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