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Added 8 mins ago
PH
Director, Clinical Operations - BC Cancer Nanaimo
Provincial Health Services Authority
Nanaimo, BC
- Full-time
The Director, Clinical Operations supports frontline clinicians and requires a strong onsite presence. The preferred candidate will bring demonstrated experience leading clinical teams…
Added 8 mins ago
S
Dietitian, Complex Care - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
Assist the Professional Practice Leader and Senior Operations Director in evaluating the Program operation and establishing goals and objectives from a clinical nutrition perspective by…
Added 23 mins ago
NT
Director of Brands
Nature's Touch Inc.
ON
- Full-time
This is a rare chance to build a brand. Reporting to the VP of Sales, Marketing and PMO, the Director of Brands owns consumer marketing for the Nature's Touch brand - building, launching,…
Added 38 mins ago
IF
Regional Director, Vancouver
iA Financial Group
Vancouver, BC
- Full-time
…feel confident and secure about their future? As a Regional Director, you will play a key role in developing the advisor network through recruitment, early-career onboarding, disciplined…
Added 53 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
PA
Director of Sales
Prodomax Automation Ltd.
Barrie, ON
- Full-time
Prodomax Automation Ltd. is currently seeking a DIRECTOR OF SALES to join our team.
Added 1 hour ago
WI
Regional Leader, Hydro and Dams (Ontario & Atlantic)
WSP in Canada
Toronto, ON
- Full-time
…(Ontario-Atlantic), you will play a pivotal role in shaping strategy, strengthening client partnerships, and delivering impactful projects that support resilient, sustainable energy systems…
Added 1 hour ago
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Senior Vice President, Capital Markets, Investments & Project Finance - DG Solar Company
J&T
Toronto, ON · North York, ON
- Full-time
Develop and execute the capital markets strategy with the CFO, CEO and executive leadership team.
Added 1 hour ago
NB
Senior Director Investments Transfers
National Bank of Canada
Montreal, QC
- Full-time
A career at National Bank as a Senior Director – Investment transfers means leading all inbound and outbound transfer activities for wealth Management business lines. You lead a team of six…
Added 1 hour ago
NB
Senior Director Wealth Management IT Data/AI & BOR
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Director of Wealth Management IT – Data/AI and BOR at National Bank means acting as a leader, acceleratingtransformation. We are looking for a highly skilledand…
Added 3 hours ago
S
Psychologist, Neonatal Follow Up Program (NFUP) - BC Women’s Hospital + Health Centre
Sanya’k̓ula
Vancouver, BC
- Part-time
…designate and in collaboration with the Clinic/Program Manager/Director (if…
Added 3 hours ago
Group Account Director
Superside
Toronto, ON
Superside is hiring a Group Account Director to lead one of our biggest enterprise accounts and ensure consistent delivery excellence at scale. You’ll operate at a portfolio level, guiding…
Added 4 hours ago
CN
Community / Event Manager
Cloud Nine
Vancouver, BC
- Full-time
Creative Director: strategy, campaigns, launches, messaging, what's a priority
Added 5 hours ago
CG
Performance Marketing Manager
CSC Generation
Toronto, ON
- Full-time
Take-Home Case Study - A practical exercise administered after hiring manager interviews to assess your approach to channel strategy and optimization.
Added 5 hours ago
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Manager - Post Anesthesic Recovery
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
…to achieve our province’s healthcare goals. Reporting to the Director of Pre and Post Operative Care, Saskatoon, the Manager is responsible for creating operational lines of sight that…
Added 5 hours ago
CO
Director, Health, Safety, & Organizational Resilience
City of Saint John
Saint John, NB
- Full-time
The Director of Occupational Health, Safety & Organizational Resilience provides enterprise-wide strategic leadership for the transformation, modernization, and continuous improvement of…
Added 6 hours ago
BC
Director of People & Culture
Bulk Carriers (P.E.I.) Limited
Clyde River, PE
- Full-time
The Director of People & Culture is responsible for developing and leading the company’s people strategy, ensuring regulatory compliance, strengthening organizational performance, and…
Added 6 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 6 hours ago
OT
Client Success Services Program Manager
Open Text Corporation
Waterloo, ON
- Other
As a Client Success Program Manager in Waterloo, ON, you will report to the Sr Director, Client Success Services and play a critical role in designing, implementing, and optimizing Client…
Added 7 hours ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Reporting directly to the Senior Director, Commercial Sales and Strategy, the ideal candidate brings a strong background in relationship management, operational execution, and…
Added 7 hours ago
CS
Bilingual Communications and Marketing Coordinator
Conseil scolaire FrancoSud
Calgary, AB
- Full-time
Advise the Executive Director and leadership team on communication strategies, institutional positioning, target audiences, key messaging, and reputational risks.
Added 7 hours ago
TH
Intermediate Financial Analyst
The Hospital for Sick Children
Toronto, ON
- Full-time
…Manager, POS Business Operations, and working closely with the Director, Peri-Operative Services, Strategy, Finance & Administration this role supports physician billing, Ministry of Health…
Added 7 hours ago
TH
Physician Billing Specialist, Peri-Operative Services
The Hospital for Sick Children
Toronto, ON
- Full-time
…radiology. You will work closely with your Manager and the Director, the physicians in Perioperative Services and the professional billing team to ensure accurate billing and timely…
Added 7 hours ago
K
Director, US Immigration
KPMG
ON · Toronto, Ontario
- Full-time
KPMG Law LLP’s Immigration Law practice is looking for an experienced US immigration attorney to join at the Director level. In this senior role, you will provide strategic advice on…
Added 7 hours ago
T
Directeur·trice, Gestion de produits, Expérience musicale & matériel / Director of Product Management, Music Experience & Hardware
TouchTunes
Montreal, QC
- Full-time

The Canada Life Assurance Company

Director, Learning & Development, Operations

Winnipeg, MB, Canada
London, ON, Canada
Toronto, ON, Canada
Montreal, QC, Canada

The base salary for this position is between $121,200 - $171,200 annually.

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Applications open in a new tab.

Job details

Pay: The base salary for this position is between $121,200 - $171,200 annually.
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Permanent Full Time

Role description

Our Learning & Development team is evolving to better support Canada Life’s strategic priorities, leadership capability, employee performance and business transformation. We are creating a new Director, L&D Operations role to build and lead the operational foundation that will help our L&D function work with greater focus, consistency and scale.

In this role, you will lead the enterprise operating system that connects L&D demand, priorities, people, technology, data and investment decisions. You will oversee intake and portfolio governance, workforce planning, learning platforms, operational services, measurement, financial management and vendor governance. Your leadership will make it easier for partners to engage L&D, help L&D focus on the work that matters most and give L&D leaders clear insight into capacity, performance, risk and impact

What you will do:

You will translate L&D strategy into practical operating plans, clear decisions and reliable services. This is a hands-on leadership role for someone who can build new systems and ways of working while keeping day-to-day operations running well. You will lead a multidisciplinary operations team, partner with L&D and business leadership on priorities and trade-offs, and create the transparency and discipline needed to deliver measurable value across Canada Life.

Key accountabilities:

Build and lead the L&D operations strategy, multi-year roadmap and annual operating plan.
Own the single intake pathway for L&D requests, including clear request standards, triage, routing, service levels and status visibility.
Lead portfolio and capacity reviews, using business value, urgency, risk, cost and available skills to recommend priorities, sequencing, resourcing and trade-offs.
Translate L&D strategy into clear decision rights, workflows, quality controls, service expectations and escalation practices across all L&D pillars: Strategy, Design, Delivery and Operations.
Lead, coach and develop the L&D Operations team, setting clear outcomes and aligning team capacity
Set the strategy and roadmap for enterprise learning platforms and related technology, including administration, integrations, testing, releases, support, controls and future automation.
Ensure reliable operational services, including learner support, learning assignments, catalogue administration, tuition program administration and production support for enterprise and specialized programs.
Establish dashboards and reporting that give leaders clear insight into demand, capacity, cycle time, service quality, investment, learner outcomes and business impact.
Lead L&D financial planning, budgeting, forecasting, chargebacks, invoice governance and vendor performance to improve value and reduce duplication.
Partner with senior HR and business leaders, Finance, Procurement, HR Technology, Corporate Technology, Privacy, Security, Risk and Compliance to make sound enterprise decisions and maintain effective controls.
Champion continuous improvement, responsible automation and approved AI-enabled practices that simplify work, improve service and create a better employee and partner experience.

What you will bring:

7+ years of progressively responsible experience in operations, enterprise learning, HR operations, portfolio or program management, shared services, learning technology or a related field.
Significant experience leading multidisciplinary professional teams in a large, complex organization.
A proven track record of establishing or transforming intake, prioritization, portfolio management, workforce planning, service delivery or operating-model practices at scale.
Strong financial and commercial acumen, with experience managing budgets, forecasts, vendors, contracts and investment decisions.
Experience setting direction for enterprise platforms, technology roadmaps, integrations, data, automation or digital transformation.
Strong analytical skills and experience turning operational, financial and learning data into clear insights, recommendations and action.
Sound strategic judgement and the confidence to recommend trade-offs when priorities compete or demand exceeds capacity.
Demonstrated success leading complex, cross-functional change from planning through implementation, adoption and sustained results.
Excellent communication, consultation and influencing skills, with the ability to build trust and explain complex decisions clearly to senior leaders and partners.
A university degree in business, human resources, learning and development, organizational development, operations or a related discipline; an equivalent combination of education and experience will also be considered.
As this position is posted in several locations, we specify that bilingualism (fluent in French, English, both oral and written) is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.

Given the size and scope of our organization, we have the flexibility for this position to be in the following head office locations: Montreal, Toronto, London, Winnipeg.

The base salary for this position is between $121,200 - $171,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The Director will lead the operational foundation for the Learning & Development function, overseeing intake, portfolio governance, and financial management. They will translate L&D strategy into actionable operating plans while managing multidisciplinary teams and enterprise learning technology.

Requirements

Candidates must have 7+ years of progressively responsible experience in operations, enterprise learning, or program management within large, complex organizations. A university degree in a relevant discipline is required, along with strong financial acumen and leadership capabilities.

Skills

Operations management
Learning and development
Portfolio management
Strategic planning
Financial management
Vendor governance
Workforce planning
Change management
Data analysis
Learning technology
Budgeting
Process improvement
Leadership
Communication
Stakeholder management
Automation

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Operations
Learning & Development
Portfolio Management
Strategic Roadmap
Financial Planning
Vendor Governance
Workforce Planning
Learning Platforms
Data Analytics
Change Management
Budgeting
Forecasting
Automation
AI-enabled practices
Shared Services
Digital Transformation
Governance
Cross-functional leadership
Operational Strategy
Service Delivery
Business Transformation
Performance Measurement
Capacity Planning
Procurement
Risk Management
Compliance
HR Technology
Enterprise Systems
Reporting
Dashboards

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