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Added 1 min ago
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Senior Partner, Learning & Talent Development
Croesus
Laval, QC
- Full-time
Reporting to the Vice President, Talent, Culture and Employee Experience, the Senior Partner, Learning & Talent Development plays a strategic role in structuring, evolving, and promoting…
Added 1 min ago
NA
Director, Employee and Labour Relations
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
The Director serves as a trusted advisor to executive and senior leaders, helping navigate complex workplace matters and translating institutional priorities into practical action that…
Added 1 min ago
M
Senior Full Stack Developer (Java/React)
Miratech
Toronto, ON
- Full-time
We are looking for a Senior Full Stack Developer to design, build and maintain both front-end interfaces and back-end systems, including APIs, microservices, databases and cloud…
Added 1 min ago
S
Senior Product Manager - SOTI Connect
SOTI
Mississauga, ON
- $120,000 to $140,000 CAD / year
- Full-time
…most importantly, be part of a winning team. As the successful Senior Product Manager, you will be responsible for taking ownership of the product line life cycle from strategic planning to…
Added 1 min ago
Senior Account Manager
AOT Technologies
Victoria, BC
AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.
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Finance Managed Services Senior Associate
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Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
As a Finance Managed Services Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t…
Added 16 mins ago
IC
Senior QA Test Lead / Senior Test Lead
Infotek Consulting Inc.
Toronto, ON
- $65 to $80 CAD / hour
- Contract
We are seeking an experienced Senior QA Test Lead to lead quality assurance and testing activities throughout the delivery lifecycle of complex digital and enterprise solutions. The…
Added 16 mins ago
AI
Forward Deployed Engineer (Python/Pyspark and GenAI / LLM)
Apptoza Inc.
Toronto, ON
- Full-time
We are looking for a senior Forward Deployed Engineer who combines production-grade software engineering, data engineering, AI application development, and client-facing consulting. You…
Added 16 mins ago
JT
Senior Data Engineer
Javelin Technologies
Canada
- Full-time
As Senior Data Engineer / Data Scientist, you will design, build, and operate the group's data ecosystem: integrating data from our core business systems, developing robust pipelines,…
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DH
Financial Planning and Analysis Manager
Diploma Healthcare Group
Mississauga, ON
- $96,000 to $120,000 CAD / year
- Full-time
…analysis, and special projects. This role will liaise with senior management to prepare the business’ financial and strategic plans and work with the business to build annual budgets and…
Added 31 mins ago
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2600001909 - Sr. Digital Solutions Developer
Lakeridge Health
Whitby, ON
- Internship
The Senior Digital Solutions Developer is responsible for the design, development, implementation, governance, and optimization of enterprise digital solutions that support organizational…
Added 31 mins ago
AP
Senior Systems and Network Administrator Business Technology (Vancouver, BC)
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Vancouver, BC
- Full-time
We’re looking for a hands-on Systems and Network Administrator to join our Business Technology Infrastructure team as a Senior Systems and Network Administrator. You will own the health,…
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Global Human Resources Manager
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- Full-time
By combining innovative hardware, intelligent software, automation, and payment technology, KioCafé delivers fully integrated beverage solutions that help businesses streamline operations,…
Added 46 mins ago
A
Senior Full Stack Developer
Affinity
BC · British Columbia, Canada
- Contract
On behalf of our client, Affinity is seeking Senior Full Stack Developers.
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Senior QA – Backend Automation & Data Testing
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ON · Ontario, Canada
- Contract
Job Title: Senior QA Engineer – Backend Automation & Data Testing
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AT
Senior Account Manager
AOT Technologies
Canada
- Full-time
AOT Technologies is seeking a Senior Account Manager to join our team and own a portfolio of client accounts and run each one like your own business, with room to grow as we do.
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Coupa Administrator/Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $60 CAD / hour
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…focus on workflow enablement, supplier adoption, procurement automation, and platform enhancements. Working closely with Procurement, Finance, Technology, and external vendors, the…
Added 46 mins ago
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DevOps Engineer
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Vancouver, BC · Greater Vancouver Metropolitan Area
- $113,900 to $147,400 CAD / year
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Manager, Delivery Lead / Project Manager - Gen AI and Software Delivery
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Montreal, QC
- $103,000 to $150,000 USD / year
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Help teams adopt practical Gen AI and automation practices across requirements, design, development, testing, documentation and release management
Added 47 mins ago
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Programmer Analyst II
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Perform scripting and automation using PowerShell.
Added 1 hour ago
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Senior Revenue Enablement Specialist, Digital
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Senior Network Development Engineer
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Toronto, ON
5–8 years of software development experience, including building automation frameworks or developer-facing tooling
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Senior Demand Generation Strategist (Remote Canada)
Directive
Remote, Canada
- Full-time
- Remote
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Partner with engineering/automation teams to identify opportunities to automate distribution list synchronization based on resource movement.
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Project Manager – IT & Cloud Delivery
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Define project scope, objectives and success measures with senior management.

The Canada Life Assurance Company

Director, Learning & Development, Operations

Winnipeg, MB, Canada
London, ON, Canada
Toronto, ON, Canada
Montreal, QC, Canada

The base salary for this position is between $121,200 - $171,200 annually.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $121,200 - $171,200 annually.
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Permanent Full Time

Role description

Our Learning & Development team is evolving to better support Canada Life’s strategic priorities, leadership capability, employee performance and business transformation. We are creating a new Director, L&D Operations role to build and lead the operational foundation that will help our L&D function work with greater focus, consistency and scale.

In this role, you will lead the enterprise operating system that connects L&D demand, priorities, people, technology, data and investment decisions. You will oversee intake and portfolio governance, workforce planning, learning platforms, operational services, measurement, financial management and vendor governance. Your leadership will make it easier for partners to engage L&D, help L&D focus on the work that matters most and give L&D leaders clear insight into capacity, performance, risk and impact

What you will do:

You will translate L&D strategy into practical operating plans, clear decisions and reliable services. This is a hands-on leadership role for someone who can build new systems and ways of working while keeping day-to-day operations running well. You will lead a multidisciplinary operations team, partner with L&D and business leadership on priorities and trade-offs, and create the transparency and discipline needed to deliver measurable value across Canada Life.

Key accountabilities:

Build and lead the L&D operations strategy, multi-year roadmap and annual operating plan.
Own the single intake pathway for L&D requests, including clear request standards, triage, routing, service levels and status visibility.
Lead portfolio and capacity reviews, using business value, urgency, risk, cost and available skills to recommend priorities, sequencing, resourcing and trade-offs.
Translate L&D strategy into clear decision rights, workflows, quality controls, service expectations and escalation practices across all L&D pillars: Strategy, Design, Delivery and Operations.
Lead, coach and develop the L&D Operations team, setting clear outcomes and aligning team capacity
Set the strategy and roadmap for enterprise learning platforms and related technology, including administration, integrations, testing, releases, support, controls and future automation.
Ensure reliable operational services, including learner support, learning assignments, catalogue administration, tuition program administration and production support for enterprise and specialized programs.
Establish dashboards and reporting that give leaders clear insight into demand, capacity, cycle time, service quality, investment, learner outcomes and business impact.
Lead L&D financial planning, budgeting, forecasting, chargebacks, invoice governance and vendor performance to improve value and reduce duplication.
Partner with senior HR and business leaders, Finance, Procurement, HR Technology, Corporate Technology, Privacy, Security, Risk and Compliance to make sound enterprise decisions and maintain effective controls.
Champion continuous improvement, responsible automation and approved AI-enabled practices that simplify work, improve service and create a better employee and partner experience.

What you will bring:

7+ years of progressively responsible experience in operations, enterprise learning, HR operations, portfolio or program management, shared services, learning technology or a related field.
Significant experience leading multidisciplinary professional teams in a large, complex organization.
A proven track record of establishing or transforming intake, prioritization, portfolio management, workforce planning, service delivery or operating-model practices at scale.
Strong financial and commercial acumen, with experience managing budgets, forecasts, vendors, contracts and investment decisions.
Experience setting direction for enterprise platforms, technology roadmaps, integrations, data, automation or digital transformation.
Strong analytical skills and experience turning operational, financial and learning data into clear insights, recommendations and action.
Sound strategic judgement and the confidence to recommend trade-offs when priorities compete or demand exceeds capacity.
Demonstrated success leading complex, cross-functional change from planning through implementation, adoption and sustained results.
Excellent communication, consultation and influencing skills, with the ability to build trust and explain complex decisions clearly to senior leaders and partners.
A university degree in business, human resources, learning and development, organizational development, operations or a related discipline; an equivalent combination of education and experience will also be considered.
As this position is posted in several locations, we specify that bilingualism (fluent in French, English, both oral and written) is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.

Given the size and scope of our organization, we have the flexibility for this position to be in the following head office locations: Montreal, Toronto, London, Winnipeg.

The base salary for this position is between $121,200 - $171,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The Director will lead the operational foundation for the Learning & Development function, overseeing intake, portfolio governance, and financial management. They will translate L&D strategy into actionable operating plans while managing multidisciplinary teams and enterprise learning technology.

Requirements

Candidates must have 7+ years of progressively responsible experience in operations, enterprise learning, or program management within large, complex organizations. A university degree in a relevant discipline is required, along with strong financial acumen and leadership capabilities.

Skills

Operations management
Learning and development
Portfolio management
Strategic planning
Financial management
Vendor governance
Workforce planning
Change management
Data analysis
Learning technology
Budgeting
Process improvement
Leadership
Communication
Stakeholder management
Automation

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Operations
Learning & Development
Portfolio Management
Strategic Roadmap
Financial Planning
Vendor Governance
Workforce Planning
Learning Platforms
Data Analytics
Change Management
Budgeting
Forecasting
Automation
AI-enabled practices
Shared Services
Digital Transformation
Governance
Cross-functional leadership
Operational Strategy
Service Delivery
Business Transformation
Performance Measurement
Capacity Planning
Procurement
Risk Management
Compliance
HR Technology
Enterprise Systems
Reporting
Dashboards

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