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Added 3 mins ago
CT
Senior Procurement Analyst
Canadian Tire Corporation
Toronto, ON
- Full-time
Since 2013, CTR’s Procurement department has supported the Merchandising teams in saving over $100 MM. The Senior Procurement Analyst (SPA) has played a significant role in realizing those…
Added 3 mins ago
M
Strategic Partnership Manager
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Partner closely with Vendor Governance Risk Management, Vendor Information Security Management, Operational Risk, Data Governance, Legal and other required stakeholders to appropriately…
Added 3 mins ago
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Senior Product Manager
Litera
Toronto, ON · Canada-Toronto, ON-Office
- Full-time
As a Senior Product Manager, you’ll own the vision, strategy, and roadmap for Litera’s Firm Intelligence Platform - the foundational layer that turns the data flowing through a law firm’s…
Added 3 mins ago
MN
Vice President, Professional Services
March Networks
Remote, Canada
- Full-time
- Remote
…processes, improving resource utilization, and embedding automation, analytics, and AI into the service lifecycle. This leader must also have demonstrated success leading globally…
Added 3 mins ago
Senior Financial Reporting Analyst | Great West
The Canada Life Assurance Company
Winnipeg, MB
The Senior Financial Reporting Analyst supports SAP-related business, accounting and financial reporting processes within Lifeco Global across Canada, Europe (UK, Germany, Ireland,…
Added 3 mins ago
Director, AI Wealth Enablement
The Canada Life Assurance Company
London, ON · Toronto, ON · ON · Mississauga Ontario, ON
…AI use cases and requirements, partnering with technology, data, and architecture teams to prioritize, assess feasibility, and alignment to enterprise AI capabilities and…
Added 3 mins ago
SD
Senior Software Developer - ETL
Symbiotic Digital
ON · Downtown Toronto (Central Bay Street), Ontario
- Contract
We are seeking an experienced Senior Software Developer -
Added 3 mins ago
CO
Senior Planner
City of Lloydminster
Lloydminster, AB
- $48.4 CAD / hour
- Full-time
Reporting to the Manager, Planning, the Senior Planner provides professional planning knowledge and expertise used to implement and follow the City’s Statutory documents as well as to…
Added 3 mins ago
PC
Junior Compliance Manager ( Calgary, AB)
Phantom Compliance
Crowsnest Pass, AB
- Full-time
Review routine workflows to spot errors, missing steps, or delays, and suggest simple fixes to senior staff.
Added 3 mins ago
UT
Java Programmer # 26-27285
US Tech Solutions
Fredericton, NB
- $60 to $65 CAD / hour
- Contract
We are seeking an experienced Senior Programmer Analyst to support and enhance a critical case management application used within the public healthcare sector. The role involves a…
Added 3 mins ago
UT
.NET Developer # 26-27284
US Tech Solutions
Fredericton, NB
- $60 to $65 CAD / hour
- Contract
We are seeking an experienced Senior Programmer Analyst to support a healthcare technology team responsible for maintaining, enhancing, and optimizing critical healthcare applications. The…
Added 3 mins ago
UI
Product Manager
UAP Inc.
Toronto, ON · Scarborough, ON
- $70,100 to $87,600 CAD / year
- Full-time
Prepare detailed analyses for the Senior Market Manager as well as the data files necessary to update the specification sheets for their line of products
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Senior Account Executive & Team Lead – Advertising & Data Sales
Professional Staffing
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $140,000 CAD / year
- Full-time
We're Hiring: Senior Account Executive & Team Lead – Advertising & Data Sales
Added 3 mins ago
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Software Engineer in Test
Dexian
Mississauga, ON
- Other
We are seeking a visionary and hands-on Senior Software Development Engineer in Test (SDET)/Quality Engineering Architect to define, champion, and drive the global quality engineering…
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Product Manager
UAP Inc.
Cambridge, ON
- $70,100 to $87,600 CAD / year
- Full-time
Prepare detailed analyses for the Senior Market Manager as well as the data files necessary to update the specification sheets for their line of products
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Director, Inventory Management
Ontario Medical Supply
Mississauga, ON
- $120,000 to $125,000 CAD / year
- Full-time
…medical supplies, equipment and pharmaceutical portfolios. As a senior operational leader, this position translates complex inventory data into clear business decisions, establishes…
Added 3 mins ago
S
Senior Software Engineering Manager
symplistic.ai
Woodbridge, ON
- $150,000 CAD / year
- Full-time
Evolve ContentIQ architecture, enterprise search, document intelligence, RAG, semantic retrieval, and data integrations.
Added 17 mins ago
RB
Senior Director, AI Architecture
Royal Bank of Canada
Toronto, ON
- Full-time
Big Data Management, Data Modeling, Data Science, Decision Making, Deep Learning, Machine Learning (ML), Predictive Analytics, Programming Languages, Relationship Building
Added 17 mins ago
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Manager, Financial Crimes Oversight Testing U.S.
Royal Bank of Canada
Toronto, ON
- Full-time
Understanding of basic data analytic concepts and tools and a desire to learn advanced data analytics skills
Added 17 mins ago
MI
Director of Product
Method Integration Inc.
Remote, Canada
- Full-time
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…standard: work is thought through and grounded in customer data before Design and Engineering start…
Added 32 mins ago
Responsable de projets sénior - Expériences Fever Originals
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Montreal, QC
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live…
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Senior Business Analyst
Mariner
Halifax, NS
…people. We partner with people embracing change, leveraging data, cybersecurity, cloud, and change management to drive successful business outcomes that matter to our…
Added 32 mins ago
FC
Actuarial Associate (Ontario)
First Canadian Financial Group
Sherwood Park, AB
- Full-time
…core actuarial expertise in pricing, reserving, and portfolio analytics, while taking on increased responsibility for leadership, project ownership, and management-facing decision…
Added 32 mins ago
ML
Live Supply Chain Data Administrator
Maple Lodge Farms
Brampton, ON
- $47,000 to $57,000 CAD / year
- Full-time
Reporting to the Live Supply Chain Science and Analytics Manager, the Live Supply Chain Data Administrator will be responsible to database key payments data required by Live Supply Chain…

The Canada Life Assurance Company

Director, Learning & Development, Operations

Winnipeg, MB, Canada
London, ON, Canada
Toronto, ON, Canada
Montreal, QC, Canada

The base salary for this position is between $121,200 - $171,200 annually.

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Job details

Pay: The base salary for this position is between $121,200 - $171,200 annually.
Apply by: Nov 11, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Permanent Full Time

Role description

Our Learning & Development team is evolving to better support Canada Life’s strategic priorities, leadership capability, employee performance and business transformation. We are creating a new Director, L&D Operations role to build and lead the operational foundation that will help our L&D function work with greater focus, consistency and scale.

In this role, you will lead the enterprise operating system that connects L&D demand, priorities, people, technology, data and investment decisions. You will oversee intake and portfolio governance, workforce planning, learning platforms, operational services, measurement, financial management and vendor governance. Your leadership will make it easier for partners to engage L&D, help L&D focus on the work that matters most and give L&D leaders clear insight into capacity, performance, risk and impact

What you will do:

You will translate L&D strategy into practical operating plans, clear decisions and reliable services. This is a hands-on leadership role for someone who can build new systems and ways of working while keeping day-to-day operations running well. You will lead a multidisciplinary operations team, partner with L&D and business leadership on priorities and trade-offs, and create the transparency and discipline needed to deliver measurable value across Canada Life.

Key accountabilities:

Build and lead the L&D operations strategy, multi-year roadmap and annual operating plan.
Own the single intake pathway for L&D requests, including clear request standards, triage, routing, service levels and status visibility.
Lead portfolio and capacity reviews, using business value, urgency, risk, cost and available skills to recommend priorities, sequencing, resourcing and trade-offs.
Translate L&D strategy into clear decision rights, workflows, quality controls, service expectations and escalation practices across all L&D pillars: Strategy, Design, Delivery and Operations.
Lead, coach and develop the L&D Operations team, setting clear outcomes and aligning team capacity
Set the strategy and roadmap for enterprise learning platforms and related technology, including administration, integrations, testing, releases, support, controls and future automation.
Ensure reliable operational services, including learner support, learning assignments, catalogue administration, tuition program administration and production support for enterprise and specialized programs.
Establish dashboards and reporting that give leaders clear insight into demand, capacity, cycle time, service quality, investment, learner outcomes and business impact.
Lead L&D financial planning, budgeting, forecasting, chargebacks, invoice governance and vendor performance to improve value and reduce duplication.
Partner with senior HR and business leaders, Finance, Procurement, HR Technology, Corporate Technology, Privacy, Security, Risk and Compliance to make sound enterprise decisions and maintain effective controls.
Champion continuous improvement, responsible automation and approved AI-enabled practices that simplify work, improve service and create a better employee and partner experience.

What you will bring:

7+ years of progressively responsible experience in operations, enterprise learning, HR operations, portfolio or program management, shared services, learning technology or a related field.
Significant experience leading multidisciplinary professional teams in a large, complex organization.
A proven track record of establishing or transforming intake, prioritization, portfolio management, workforce planning, service delivery or operating-model practices at scale.
Strong financial and commercial acumen, with experience managing budgets, forecasts, vendors, contracts and investment decisions.
Experience setting direction for enterprise platforms, technology roadmaps, integrations, data, automation or digital transformation.
Strong analytical skills and experience turning operational, financial and learning data into clear insights, recommendations and action.
Sound strategic judgement and the confidence to recommend trade-offs when priorities compete or demand exceeds capacity.
Demonstrated success leading complex, cross-functional change from planning through implementation, adoption and sustained results.
Excellent communication, consultation and influencing skills, with the ability to build trust and explain complex decisions clearly to senior leaders and partners.
A university degree in business, human resources, learning and development, organizational development, operations or a related discipline; an equivalent combination of education and experience will also be considered.
As this position is posted in several locations, we specify that bilingualism (fluent in French, English, both oral and written) is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs.

Given the size and scope of our organization, we have the flexibility for this position to be in the following head office locations: Montreal, Toronto, London, Winnipeg.

The base salary for this position is between $121,200 - $171,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The Director will lead the operational foundation for the Learning & Development function, overseeing intake, portfolio governance, and financial management. They will translate L&D strategy into actionable operating plans while managing multidisciplinary teams and enterprise learning technology.

Requirements

Candidates must have 7+ years of progressively responsible experience in operations, enterprise learning, or program management within large, complex organizations. A university degree in a relevant discipline is required, along with strong financial acumen and leadership capabilities.

Skills

Operations management
Learning and development
Portfolio management
Strategic planning
Financial management
Vendor governance
Workforce planning
Change management
Data analysis
Learning technology
Budgeting
Process improvement
Leadership
Communication
Stakeholder management
Automation

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Operations
Learning & Development
Portfolio Management
Strategic Roadmap
Financial Planning
Vendor Governance
Workforce Planning
Learning Platforms
Data Analytics
Change Management
Budgeting
Forecasting
Automation
AI-enabled practices
Shared Services
Digital Transformation
Governance
Cross-functional leadership
Operational Strategy
Service Delivery
Business Transformation
Performance Measurement
Capacity Planning
Procurement
Risk Management
Compliance
HR Technology
Enterprise Systems
Reporting
Dashboards

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