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Learning Program Coordinator

  • Canada

The base salary for this position is between $53,500 - $80,200 annually.

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Job details

Pay
The base salary for this position is between $53,500 - $80,200 annually.
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Posting language
English
Posted

Original job description

Permanent Full Time

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Our award-winning HR Learning & Development team is looking for a Learning Program Coordinator.

As a Learning Program Coordinator, you’ll help create exceptional learning and performance experiences for all Canada life employees and leaders. Every day can look a little different as you perform a range of tasks to support the HR Learning & Development team with learning coordination, workshop production, answering general inquires, and completing learning and performance system administration.

What you will do

  • Produce internal workshops and assist with planning and logistics of facilitator-led sessions (virtually)
  • Monitor Learning & Development Mailbox – assist employees and people leaders with general questions regarding our learning and performance programs and experiences
  • Curate learning solutions and help employees, leaders and teams invest in their own growth and development
  • Support administration and maintenance of Success Factors Learning platform (includes ongoing testing for new enhancements, creating programs and curricula, assigning content, etc)
  • Collaborate with business partner and business Learning & Development teams to assess and architect learning program administration, coordination and reporting needs
  • Support administration and maintenance of Canada Life Onboarding for new hires
  • Coordinate and execute sending sustainment e-mails for CL training workshops from the L&D mailbox
  • Work with facilitators and the learning and development team to monitor, modify and improve LMS content
  • Ad hoc support to HR Organizational Effectiveness, Talent and Culture team

What you will bring

  • Passion for learning and performance
  • Excellent verbal and written communication skills
  • Techy savvy and eager to learn new systems and platforms
  • Strong attention to detail
  • Excellent problem-solving and conflict resolution skills
  • Experience working on and tracking of multiple projects simultaneously
  • Industry learning or HR certification completion or in progress an asset
  • Post-secondary education an asset
  • Experience working with SAP an asset
  • As this position is posted in several locations, we specify that bilingualism is an asset (fluent in French and English) but is required for Quebec only as the position will regularly serve our clients with French and English-speaking needs

Given the size and scope of our organization, we have the flexibility for this position to be located across Canada. This role follows a hybrid work model, with an in-office presence required three days per week at the designated office location.

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The base salary for this position is between $53,500 - $80,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life 

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.  

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! 

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

  • Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. 
  • Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. 
  • Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.  
  • Financial Security: Company-matching pension plan, share ownership program and additional investment options. 
  • Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!  
  • Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.  

Learn more about Canada Life.  

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact  talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.  

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. 

More about this job

Responsibilities

Coordinate virtual workshops and facilitator-led learning sessions, respond to employee and leader inquiries, and support learning program administration. Maintain the SuccessFactors Learning platform and onboarding programs, coordinate follow-up communications, and collaborate with business teams to improve learning content, administration, and reporting.

Requirements

The role calls for a passion for learning and performance, strong verbal and written communication, technical aptitude, attention to detail, and problem-solving and conflict-resolution skills. Experience tracking multiple projects is expected; post-secondary education, an industry learning or HR certification, and SAP experience are assets, while French-English bilingualism is required only for Quebec-based service needs.

Skills

  • Learning Coordination
  • Workshop Production
  • Learning Program Administration
  • SuccessFactors Learning
  • Learning Content Management
  • Program and Curriculum Development
  • Project Coordination
  • Communication
  • Attention to Detail
  • Problem-Solving
  • Conflict Resolution
  • Facilitation Logistics
  • Learning Needs Assessment
  • Reporting
  • SAP

Benefits

  • Education Reimbursement
  • Health Benefits
  • Dental Benefits
  • Mental Health Benefit
  • Vacation
  • Personal Days
  • Volunteer Day
  • Company-Matching Pension Plan
  • Share Ownership Program
  • Employee Discounts
  • Employee Recognition Programs
  • Career Advancement Opportunities
  • Mentorship Programs

Visa sponsorship

Not detected in the job text

Categories

  • Human Resources
  • Education
  • Administrative

Keywords

  • Learning and Development
  • Human Resources
  • Learning Coordination
  • Workshop Production
  • Facilitator-Led Sessions
  • Virtual Learning
  • Learning Program Administration
  • Learning Management System
  • SuccessFactors Learning
  • SAP
  • Program Development
  • Curriculum Development
  • Learning Content
  • Onboarding
  • Learning Needs Assessment
  • Reporting
  • Project Coordination
  • Employee Development
  • Performance Programs
  • Organizational Effectiveness
  • Talent
  • Culture
  • French-English Bilingualism

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