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Added 11 mins ago
RB
Senior Manager, Forecast Delivery, Personal and Commercial Operations
Royal Bank of Canada
Toronto, ON
- Full-time
The Senior Manager, Forecast Delivery leads the strategic development and delivery of forecasting capabilities within Workforce Management Optimization (WMO). You will be a key…
Added 11 mins ago
SDM, AWS Builder Acceleration Service Care Center
Amazon
Vancouver, BC
You should have deep expertise in the architecture and business use of AWS technologies. You recognize the transformative potential of generative AI in software development and are excited…
Added 21 mins ago
IW
Platform Engineering Lead - Privileged Access Management (PAM) Vault Engineer
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The Senior Manager, Platform Engineering (Privileged Access Management (PAM) Vault Engineer) is accountable for platform outcomes that enable consistent, secure, and scalable delivery…
Added 21 mins ago
IW
Platform Engineering Lead - Privileged Access Management (PAM) Vault Engineer
IG Wealth Management
ON · Ontario, Canada
- Full-time
The Senior Manager, Platform Engineering (Privileged Access Management (PAM) Vault Engineer) is accountable for platform outcomes that enable consistent, secure, and scalable delivery…
Added 23 mins ago
A
Security Operations Center Analyst
Altis
Toronto, ON
- $80,000 to $105,000 CAD / year
- Full-time
You’ll work closely with technology, risk, legal, compliance, and business teams, serving as a senior escalation point when sophisticated threats emerge. This is an opportunity to combine…
Added 23 mins ago
BI
Senior Patient Experience Manager
Boehringer Ingelheim
Burlington, ON
- Full-time
The Senior Manager, Patient Experience will lead the evolution from traditional patient support to a consumer-led, differentiated Patient Experience in Canada. Using evolving consumer…
Added 23 mins ago
BI
Manager. Consumer Experience
Boehringer Ingelheim
Burlington, ON
- Full-time
Reporting to the Director, Consumer/Patient Experience, the Manager, Consumer Experience supports the development and localization of consumer strategies and tactics and translates…
Added 23 mins ago
I
Senior Manager – Tax Compliance
Innergex
Longueuil, QC
- Full-time
Reporting to the Director, Taxation, the Senior Manager, Tax Compliance is responsible for leading and coordinating Innergex’s tax compliance activities in a high-volume, fast-growing…
Added 23 mins ago
OM
Research Analyst
Omnicom Media
Toronto, ON
- Full-time
Insight Development & Storytelling: Go beyond what the numbers say: translate findings into clear, compelling narratives, structure them into a clear point of view, and build…
Added 23 mins ago
PB
Project Manager
Pacific Blue Cross
Burnaby, BC
- Full-time
If you've held roles such as Project Manager, Senior Project Manager, Enterprise Project Manager, IT Project Manager, Technology Program Manager, Business Transformation Project Manager, or…
Added 26 mins ago
Senior Manager, Technical & Warranty Support
Crestline
Beloeil, QC · Saskatoon, SK
The Senior Manager, Technical & Warranty Support will lead the North American technical support and warranty functions from any Pulse Vehicles location. This highly visible role will shape…
Added 26 mins ago
SD
Senior Manager, Pharmacy Operations - London
Shoppers Drug Mart
London, ON
- Full-time
Effectively communicate organizational priorities, operational goals, and business changes through regular team meetings and ongoing communication to ensure alignment, engagement, and…
Added 41 mins ago
B
Senior Product Designer
BMO
Toronto, ON · BMOPLACE
- Full-time
Designs and creates digital experiences by prioritizing users and business requirements over technology limitations and constraints. Understands logical user flows focusing on interaction…
Added 41 mins ago
A
Project Lead - Tooling
AtkinsRéalis
Mississauga, ON
- Full-time
The Tooling Project Lead will report to the Project Manager-Tooling and will be responsible for the full life cycle of tooling, from design and development to manufacturing/refurbishment,…
Added 41 mins ago
S
Field Marketing Manager, Enterprise & Strategic Accounts (TMT & CBS)
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
We are looking for a high-energy, strategic, and detail-oriented Field Marketing Manager to join Tableau’s Global Field Marketing organization. This role sits at the intersection of…
Added 41 mins ago
PF
Technical Specialist 2, Infrastructure
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
Reporting to the Manager, IT Infrastructure, you will be responsible for providing advanced infrastructure expertise in the delivery, support, and continuous improvement of enterprise…
Added 41 mins ago
T
Data Scientist - Credit Risk (ATH 5531)
TD
Toronto, ON
- Full-time
Reporting to the Senior Manager, Credit Strategy, you'll support the MBNA and other credit card portfolios by combining analytics, strategic thinking, and stakeholder collaboration to solve…
Added 41 mins ago
T
Sr IT Operations Analyst-Cisco UCS & VMware
TD
Mississauga, ON · Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 55 mins ago
AC
Full-time Finance and Operations Manager
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
In addition to the cross-portfolio business operations mandate, the position has direct management accountability for the AC Hub, Spiritual Centre, Volunteer Centre and Housing Office. The…
Added 55 mins ago
AC
Associate Director, Information Security
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
…cybersecurity awareness while serving as a trusted advisor to senior leadership and the Board of…
Added 55 mins ago
AS
Technical Program Product Manager - Technical Program Product Manager III
Apex Systems
Vancouver, BC
- $77 to $87 USD / hour
- Full-time
We are seeking an exceptional Senior Technical Program Manager to drive high-value, high-visibility technology initiatives. This role is responsible for delivering projects with significant…
Added 55 mins ago
A
Retail Team Lead - The Well, 2044, Toronto, ON, Canada
adidas
Toronto, ON
- Full-time
Assumes manager on duty responsibilities in the absence of a senior leader, most often demonstrated through opening and closing procedures.
Added 59 mins ago
Senior Manager, Expense Oversight and Transparency - Finance
Scotiabank
Toronto, ON
The Senior Manager, Expense Oversight and Transparency executes and continuously improves ongoing expense reporting, forecasting, and transparency activities for Global Wealth Management…
Added 59 mins ago
AI Product Manager
Insight Enterprises, Inc.
Toronto, ON
Insight is hiring an AI Product Manager to own the requirements and strategy function on client-facing AI engagements in Canada. This is a billable delivery consultant role, embedded on…
Added 1 hour ago
AC
Manager, Project Development - Energy and Renewables
Allnorth Consultants Limited
Vancouver, BC
- Full-time
Working closely with the Operations and Growth teams, the Project Development Manager will support the development and execution of Allnorth’s Energy and Renewables strategy and drive top…

The Canada Life Assurance Company

Manager Application Support

Winnipeg, MB, Canada

The base salary for this position is between $75,600.00 - $125,600.00 annually.

Apply About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $75,600.00 - $125,600.00 annually.
Apply by: Nov 1, 2026
Experience: 8+ years experience in technology, leadership experience would be an asset.
Posting language: English
Posted: Oct 20, 2026

Original job description

Permanent Full Time

We are looking for a Manager, Application Support. This is a hybrid role requiring a minimum of 3 days per week in the Winnipeg office.

This is an exciting time to join the Investment Management organization as we continue to build, enhance, and support the technologies and systems that deliver functional value to our investment division business partners. As a Manager, Application Support on our Investment Technology Operations Support team, you will lead technology professionals who have in-depth knowledge of Investment business information systems.

What You Will Do
Manager of Application Support is accountable for maintenance, support, and availability of on-premises systems and, 3rd party operated systems supporting the Business Unit.

This role also serves as the main point of contact and coordination for application maintenance delegated to centralized application support. Application support responsibilities include break/fix, upgrades, patches, support optimization, continuous improvement, maintaining 3rd party operated application relationships and, 2nd level support.

The role collaborates with the aligned project delivery teams deploying/standing up applications and transitioning into production.

This Role Involves the Following Activities:

Maintain pulse on existing technology opportunities, emerging technologies, and service provider options.
Develop and maintain senior level relationships with other Information Services leaders (Infrastructure and Operations Services and other geographic locations), external vendors and industry forums for the purpose of understanding product and technology directions.
Contribute to long-range plans and drive effective application of technology to support business strategy achievement.
Drives long term and daily technology operations by ensuring the efficient and effective use of financial and people resources and, ensures the ongoing continuity of expertise to support applications for the business unit.
Responsible for all aspects of application support, with recommendations on maintenance of application health and effectiveness based on their assessments.
People Manager for 4-5 direct reports.
Lead coordination of technology resources on behalf of business unit in the event of critical technology incident, disaster recovery, and testing.
Delivery on development/enhancement/health activities as agreed to with business unit leaders.
Ensure applications availability and resources are aligned with current and future support needs through the development of roadmaps and use of metrics.
Collaborates with business unit leaders to anticipate and respond to customer inquiries about technology capabilities and service expectations.
Consult with architects and business leaders on the best strategy and options to meet client and business objectives.  Implement, maintain, and enhance applications and technology.
Contribute to the annual business planning process by providing a financial view of application support.
Maintain a consolidated current and projected in year financial view of application support.

What You Will Bring

A degree or diploma in computer science or a related discipline or an equivalent combination of training and experience.
8+ years experience in technology, leadership experience would be an asset.
Ability to work with minimal supervision, take initiative and be able to work on multiple concurrent tasks.
High learning agility to switch rapidly between tasks, work closely with business partners, and contribute fully to business outcomes.
Drives results and contributes to change processes that improve business unit performance and creates a culture of accountability.
Promote innovation and guides change with customer understanding and strives for service excellence.
Ability to deal with ambiguity while building strong relationships and influencing skills.
Able to be "hands-on" with support, excellent critical thinking skills but also have a strategic / business mindset.
MS SQL and Oracle Database technologies experience.
Dot Net technologies and concepts experience.
The ability to contribute to the success of Investment Technology Operations through modeling expected behaviors, demonstrating integrity, building, and extending trust, being accountable, and accepting the responsibilities of being a leader and a collaborator.

The base salary for this position is between $75,600.00 - $125,600.00 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The Manager of Application Support is responsible for the maintenance, availability, and optimization of on-premises and third-party systems. This role leads a team of technology professionals to ensure effective support, incident management, and alignment with business unit objectives.

Requirements

Candidates must have a degree or diploma in computer science or a related discipline and at least 8 years of experience in technology. Strong leadership skills, proficiency in MS SQL, Oracle, and Dot Net technologies, and the ability to work in a hybrid environment are required.

Skills

Application support
Leadership
Team management
Incident management
Disaster recovery
Strategic planning
Financial planning
Vendor management
MS SQL
Oracle Database
Dot Net
Critical thinking
Relationship building
Communication
Change management
Service excellence

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Investment Management
Technology Operations
Infrastructure
Operations Services
Break/fix
Upgrades
Patches
Continuous improvement
Disaster recovery
Business planning
MS SQL
Oracle Database
Dot Net
Leadership
Project delivery
Service provider
Financial resources
People management
Technology roadmap
Architecture
Stakeholder management
Accountability
Innovation
Change management
Critical thinking
Strategic mindset
Investment technology
Hybrid
Winnipeg

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