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Added 9 mins ago
OA
Lot Associate - Porsche Centre Richmond
OpenRoad Auto Group
Richmond, BC
- Part-time
To be aware of and report to the department manager any area of concern as far as supplies, equipment, or other problem areas concerning the care of and delivery of a quality product.
Added 9 mins ago
Intern, Stress Testing, Risk Management
EQ Bank | Canada's Challenger Bank
Toronto, ON
Reporting to the Director, Stress Testing, TRCO, within Risk Management, the incumbent will support the development and implementation of tools for reporting and disclosure purposes. This…
Added 9 mins ago
BS
Ingénieur(e) de données/Data Engineer
Browns Shoes
Montreal, QC
- Full-time
Added 9 mins ago
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Sr Manager, Soft Goods Product
Fox Factory
Burnaby, BC · CA BC, Burnaby
- Full-time
If this sounds like something you would love to do, and a place you want to be a part of, get in touch with us by submitting your application. We look forward to hearing from you!
Added 24 mins ago
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AML Manager
SS&C Technologies
Mississauga, ON
- Full-time
…identify candidates whose skills match our needs. These tools support, but do not replace, human…
Added 24 mins ago
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Social Worker Degree Senior
HealthCareersInSask.ca
Regina, SK
- Part-time
…Children's Team, reporting directly to a Women's and Children's Team Manager. The position requires the use of high order knowledge, clinical expertise and strong interpersonal skills to…
Added 24 mins ago
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Manager Primary Health Care
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Manager, Primary Health Care is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province's healthcare goals. Reporting to the…
Added 24 mins ago
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Manager Population Health
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: The Manager, Population Health, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the…
Added 24 mins ago
LC
Produce Department Manager Full Time Day
Loblaw Companies Limited
Regina, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 24 mins ago
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Financial Services Representative (BCGEU) - Burnaby Heights
Vancity
Burnaby, BC
- Part-time
This is a Part-time, Permanent role based at our Burnaby Heights Community Branch (Branch 06) and will report directly to the Assistant Branch Manager.
Added 24 mins ago
Senior HR Business Partner, Pacific Link - Edmonton - Referral Eligible
Trans Mountain
Edmonton, AB
…employee relations. This position offers the opportunity to support leaders and employees through a broad range of people-related matters within a large-scale project…
Added 24 mins ago
LC
Viande Assistant Gérant/Superviseur temps plein jour
Loblaw Companies Limited
Levis, QC
- Full-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 24 mins ago
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ES-U26-59 Employer Engagement Specialist, Integrated Employment Service
Springboard
Remote, Canada
- Full-time
- Remote
The IES program provides tailored support for individuals facing barriers to employment, helping them achieve meaningful, long-term outcomes. By addressing the unique challenges of each…
Added 24 mins ago
AW
Compliance Officer, Temporary - 12 Months
Aviso Wealth
Remote, Canada
- $85,000 to $95,000 CAD / year
- Temporary
- Remote
Reporting to the Senior Manager, Branch Examination, the Compliance Officer is responsible for conducting onsite and/or remote branch and sub-branch examinations of CIRO dealer business…
Added 24 mins ago
CW
Physician Liaison
Calgary West Central Primary Care Network
Remote, Canada
- Full-time
- Remote
…alongside hundreds of family doctors and nurse practitioners to support their patients with our programs and services at no cost to doctor, nurse practitioner, or…
Added 24 mins ago
Pinnacle - Advisor Support Associate
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the Manager, Insurance Link, the Advisor Support Associate provides administrative, operational, and client service support for insurance business within Pinnacle IPC. Working…
Added 24 mins ago
Patient Registration Clerk (bilingual) - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the…
Added 24 mins ago
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Manager, AI Engineer
BMO
Toronto, ON · BMOPLACE
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 24 mins ago
Mgr Administration Serv
Insurance Corporation of British Columbia
BC · Prince George, BC · Duncan, BC · Nanaimo, BC · Courtenay, BC · Victoria, Brit
At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities.…
Added 24 mins ago
HP
Sales Assistant (12 month Contract) (Toronto Hybrid)
HarperCollins Publishers
Toronto, ON
- Other
Sales Assistant, reporting to the Sales Manager, will provide support for the sales department including line managers and sales representatives and general sales department support. Duties…
Added 24 mins ago
QM
Gestionnaire de comptes - commerce électronique / Account Manager - E-commerce
Quantum Management Services Ltd.
Montreal, QC
- $78,000 CAD / year
- Full-time
All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.
Added 39 mins ago
SA
Manager, Information Systems & Technology-Biomedical Technology
Schroeder Ambulatory Centre
Richmond Hill, ON
- Full-time
The Manager, Information Systems & Technology/Biomedical Technology oversees the planning, implementation, operation, maintenance, and security of the clinical information and biomedical…
Added 39 mins ago
AG
Manager, Government & Stakeholder Relations
Alamos Gold Inc.
Toronto, ON
- Full-time
Support the development and execution of strategic stakeholder engagement programs that advance business objectives and strengthen Alamos Gold's reputation as a responsible and sustainable…
Added 39 mins ago
Sr. Operations Manager
Amazon
St. Thomas, ON
Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their…
Added 39 mins ago
L
User Experience (UX) Designer
LawDepot
Remote, Canada
- Full-time
- Remote
Partner with the Design Manager and Product Owners to execute project plans, incorporate feedback, and deliver high-quality work

The Canada Life Assurance Company

Pinnacle - Advisor Support Associate

Winnipeg, MB, Canada
London, ON, Canada
Toronto, ON, Canada

The base salary for this position is between $41,100 - $68,400 annually.

Apply About employer

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Job details

Pay: The base salary for this position is between $41,100 - $68,400 annually.
Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Permanent Full Time

Investment Planning Counsel (IPC) is one of Canada’s leading independent wealth management firms. We are focused on helping Advisors build better businesses through a remarkable client experience.

Reporting to the Manager, Insurance Link, the Advisor Support Associate provides administrative, operational, and client service support for insurance business within Pinnacle IPC. Working in close partnership with Insurance Specialists and Advisors, this role coordinates their administrative support requests and helps move new and in-force business forward through accurate documentation, proactive follow-up, and dependable service across multiple insurance carriers. This is a non-licensed administrative support role and does not provide insurance advice or recommendations.

What You Will Do

Coordinate and track applications, forms, signatures, supporting documents, underwriting and policy delivery requirements, and other outstanding information; complete timely follow-ups with Advisors, clients, carrier partners, and internal teams on file status, outstanding requirements, and next steps.

Support routine policy service requests, including beneficiary, ownership, banking, address, payment, and other administrative changes, in accordance with established procedures.

Monitor shared mailboxes and work queues, triage and route requests, and maintain accurate case notes, records, reports, and trackers to support case visibility, service levels, and follow-up activity; follow work through to completion.

Identify missing or inconsistent information, resolve routine administrative issues, and escalate complex, sensitive, or time-critical matters to the Manager or appropriate partner.

Follow carrier requirements, administrative processes, privacy expectations, and compliance standards while delivering responsive service to Advisors and clients.

Contribute to process improvements, special projects, and general team coverage as required.

What you will bring

Post-secondary education in Business, Administration, Finance, Insurance, or a related field is preferred.

Experience in insurance administration, advisor support, client service, banking, wealth management, or financial services.

Knowledge of life and health insurance administration, carrier processes, underwriting workflows, and policy service is an asset.

Strong organization and prioritization skills, with the ability to manage multiple files, deadlines, interruptions, and competing priorities.

Exceptional attention to detail and accuracy when handling client information, forms, documentation, and follow-up requirements.

Professional written, verbal, telephone, and virtual communication skills, with sound judgment and a strong service orientation.

A proactive, solutions-focused approach, with the ability to build strong working relationships with Insurance Specialists and Advisors, clarify requests and priorities, and work independently while keeping partners informed.

Proficiency with Microsoft Office applications and comfort learning CRM platforms, carrier portals, and other business systems.

Bilingualism in French and English is considered an asset.

The base salary for this position is between $41,100 - $68,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The Advisor Support Associate provides administrative and operational support for insurance business by coordinating applications, tracking documentation, and managing policy service requests. They also monitor shared mailboxes, triage requests, and maintain accurate case records while ensuring compliance with carrier requirements.

Requirements

Candidates should have post-secondary education in a related field and experience in insurance administration, banking, or financial services. Strong organizational skills, attention to detail, and proficiency with Microsoft Office and CRM systems are required.

Skills

Insurance administration
Client service
Wealth management
Financial services
Data entry
Organization
Prioritization
Attention to detail
Communication skills
Microsoft Office
CRM platforms
Carrier portals
Underwriting workflows
Problem solving
Administrative support

Benefits

Career development
Education reimbursement
Flexible health and dental benefits
Mental health benefit
Volunteer day
Company-matching pension plan
Share ownership program
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Wealth management
Underwriting
Policy delivery
CRM
Microsoft Office
Administrative support
Financial services
Client service
Compliance
Banking
Life and health insurance
Data management
Operations
Case management

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