Jobs in Canada

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Added 6 mins ago
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Regional Alliance Manager - Canada
Okta
Toronto, ON
- Full-time
Reporting to the Director of AMER Okta Partners & Alliances, the Regional Alliance Manager will drive co-sell execution across a defined portfolio of focus partners within the Commercial…
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Branch Manager
Chandler
Saint John, NB
- $100,000 to $130,000 CAD / year
- Full-time
…teams, and sustainable business growth. We are seeking a Branch Manager to lead our Saint John branch operations, one of the largest and most complex branches in our network. Reporting to…
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Facility Manager III
BGIS
Toronto, ON
- Full-time
The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and…
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Research And Development Manager
Highbury Canco Corporation
Leamington, ON
- $97,000 to $120,000 CAD / year
- Full-time
We are currently seeking an experienced and innovative Research & Development Manager to lead the development, commercialization, and continuous improvement of our food products and…
Added 6 mins ago
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Logistics Manager - Health & Wellness Retail
JRoss Retail Recruiters
Medicine Hat, AB
- Full-time
As the business looks toward its next chapter, an exciting opportunity exists for an experienced Logistics Manager to lead the modernization and optimization of its distribution operations…
Added 6 mins ago
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Engagement Manager, Future Platforms | Housing
EliseAI
Toronto, ON
- Full-time
As an Engagement Manager on the Future Platforms team, you'll help found and scale a critical new function at EliseAI: taking our future platform products from early customer promise to…
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Major Accounts Manager
JobsMedia.io
Montreal, QC
- Full-time
As a Senior Account Manager, you will be responsible for developing and growing a portfolio of major accounts in the Montreal area and throughout Quebec.
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Store Manager - Premium Specialty Retail
JRoss Retail Recruiters
Regina, SK
- $58,000 to $68,000 CAD / year
- Full-time
Partner with senior leadership and other areas of the business to execute company initiatives while bringing forward ideas and opportunities from the store.
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Business Development Manager – Technology & Data Solutions
Saint Laurent Consulting
Calgary, AB
- Full-time
Our client is seeking an experienced and results-driven Business Development Manager to drive new business growth and expand its presence across the technology, IT consulting, cloud…
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Team Lead, Asset Performance
YAMAHA MOTOR CANADA LTD.
Toronto, ON · North York, ON
- Full-time
…may need to connect with the applicable dealer or business partner before employment is finalized. In such cases, the candidate will be informed in advance, and YMCA will not contact the…
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Senior Project Manager - Buildings
Graham
Vancouver, BC
- Full-time
Graham is actively recruiting for a Senior Project Manager supporting the Buildings Division. Reporting to the Project Director, the Senior Project Manager is responsible for delivering…
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Project Manager - Buildings
Graham
Vancouver, BC
- Full-time
Graham is actively recruiting for Project Managers supporting the Buildings Division. Reporting to the Construction Manager, the Project Manager plays a key role in delivering construction…
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Technology Procurement Leader
illumin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is a full-time, hybrid position, working in our Toronto office three days per week
Added 7 mins ago
Education and Training Coordinator
Tungasuvvingat Inuit
Ottawa, ON
Reporting to the Manager of Kamatsiarniq Initiatives, the Education and Training Coordinator is responsible for the successful implementation of Cultural Sensitivity Training and…
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Customer Experience Associate
TD
Trail, BC
- Part-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
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Sr. Business Systems Analyst (Credit Cards)
TD
Toronto, ON · Ottawa, ON
- Full-time
Partner closely with Development and QE throughout delivery, including requirements clarification, solutioning, defect triage, testing support, and validation.
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Customer Experience Associate - Laird & Canora (Part-time, 18.75h/week)
TD
Montreal, QC
- Part-time
…refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
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IT Operations Analyst IV
TD
Toronto, ON
- Full-time
Partner with key stakeholders to schedule packaging and release new applications in a timely manner; reduce change execution times by planning implementations with parallel work streams
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Senior Manager, Credit Management
TD
Stratford, ON
- Full-time
Lead the execution and achievement of the business' customer / partner experience targets by coaching and modelling appropriate behaviour and executing on plans to continuously improve…
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Technology Delivery Lead, Enterprise AI
Marsh McLennan
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
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Accounting Manager
Walker
Niagara Falls, ON
- Full-time
…strategic business decisions? We are looking for an Accounting Manager to join our team in Niagara Falls! Reporting directly to the Divisional Controller, you will play an important role in…
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Asst Store Mgr - Service
Williams-Sonoma
Calgary, AB
- Full-time
Overview of the Assistant Manager of Sales and Service role
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Supervisor, Billing Delivery Center
KPMG
ON · Toronto, Ontario
- Full-time
The Supervisor, Billing Delivery Centre reports to the Manager, Billing Delivery Center KPMG and is responsible for oversight, direction and support of the people and processes performed in…
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Hearing Aid Specialist or Audiologist
Amplifon
Port Perry, ON
- Full-time
…providing personalized consultations. Reporting to the Senior Area Manager, you will lead sales of hearing aids and accessories while educating the community on the importance of hearing…
Added 22 mins ago
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Sr. Business Systems Analyst (Credit Cards)
TD
Toronto, ON
- Full-time
Partner closely with Development and QE throughout delivery, including requirements clarification, solutioning, defect triage, testing support, and validation.

The Canada Life Assurance Company

Pinnacle - Advisor Support Associate

Winnipeg, MB, Canada
London, ON, Canada
Toronto, ON, Canada

The base salary for this position is between $41,100 - $68,400 annually.

Apply on jobs.canadalife.com About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $41,100 - $68,400 annually.
Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Permanent Full Time

Investment Planning Counsel (IPC) is one of Canada’s leading independent wealth management firms. We are focused on helping Advisors build better businesses through a remarkable client experience.

Reporting to the Manager, Insurance Link, the Advisor Support Associate provides administrative, operational, and client service support for insurance business within Pinnacle IPC. Working in close partnership with Insurance Specialists and Advisors, this role coordinates their administrative support requests and helps move new and in-force business forward through accurate documentation, proactive follow-up, and dependable service across multiple insurance carriers. This is a non-licensed administrative support role and does not provide insurance advice or recommendations.

What You Will Do

Coordinate and track applications, forms, signatures, supporting documents, underwriting and policy delivery requirements, and other outstanding information; complete timely follow-ups with Advisors, clients, carrier partners, and internal teams on file status, outstanding requirements, and next steps.

Support routine policy service requests, including beneficiary, ownership, banking, address, payment, and other administrative changes, in accordance with established procedures.

Monitor shared mailboxes and work queues, triage and route requests, and maintain accurate case notes, records, reports, and trackers to support case visibility, service levels, and follow-up activity; follow work through to completion.

Identify missing or inconsistent information, resolve routine administrative issues, and escalate complex, sensitive, or time-critical matters to the Manager or appropriate partner.

Follow carrier requirements, administrative processes, privacy expectations, and compliance standards while delivering responsive service to Advisors and clients.

Contribute to process improvements, special projects, and general team coverage as required.

What you will bring

Post-secondary education in Business, Administration, Finance, Insurance, or a related field is preferred.

Experience in insurance administration, advisor support, client service, banking, wealth management, or financial services.

Knowledge of life and health insurance administration, carrier processes, underwriting workflows, and policy service is an asset.

Strong organization and prioritization skills, with the ability to manage multiple files, deadlines, interruptions, and competing priorities.

Exceptional attention to detail and accuracy when handling client information, forms, documentation, and follow-up requirements.

Professional written, verbal, telephone, and virtual communication skills, with sound judgment and a strong service orientation.

A proactive, solutions-focused approach, with the ability to build strong working relationships with Insurance Specialists and Advisors, clarify requests and priorities, and work independently while keeping partners informed.

Proficiency with Microsoft Office applications and comfort learning CRM platforms, carrier portals, and other business systems.

Bilingualism in French and English is considered an asset.

The base salary for this position is between $41,100 - $68,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply on jobs.canadalife.com About employer

More about this job

Responsibilities

The Advisor Support Associate provides administrative and operational support for insurance business by coordinating applications, tracking documentation, and managing policy service requests. They also monitor shared mailboxes, triage requests, and maintain accurate case records while ensuring compliance with carrier requirements.

Requirements

Candidates should have post-secondary education in a related field and experience in insurance administration, banking, or financial services. Strong organizational skills, attention to detail, and proficiency with Microsoft Office and CRM systems are required.

Skills

Insurance administration
Client service
Wealth management
Financial services
Data entry
Organization
Prioritization
Attention to detail
Communication skills
Microsoft Office
CRM platforms
Carrier portals
Underwriting workflows
Problem solving
Administrative support

Benefits

Career development
Education reimbursement
Flexible health and dental benefits
Mental health benefit
Volunteer day
Company-matching pension plan
Share ownership program
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Wealth management
Underwriting
Policy delivery
CRM
Microsoft Office
Administrative support
Financial services
Client service
Compliance
Banking
Life and health insurance
Data management
Operations
Case management

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Work requirements

Jobs in Canada