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Added 9 mins ago
JC
Technicien en sécurité / Field Security Technician CCTV & EAS
Johnson Controls
Montreal, QC · CAN QC Montreal
- Full-time
Added 9 mins ago
OA
Lot Associate - Porsche Centre Richmond
OpenRoad Auto Group
Richmond, BC
- Part-time
Porsche Centre Richmond is seeking a Part-Time Lot Associate to join our growing team.
Added 9 mins ago
PA
Parts Advisor (Subaru of Brampton)
Performance Auto Group
Brampton, ON
- Full-time
As Ontario’s highest google reviewed Subaru dealership, Subaru of Brampton is proud to be part of our local community. We have a commitment to excellence and confidence in guaranteeing a…
Added 9 mins ago
Intern, Stress Testing, Risk Management
EQ Bank | Canada's Challenger Bank
Toronto, ON
Strong knowledge in economics, accounting, econometrics, risk modelling, statistics or time series analysis.
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Caseworker [Housing First] - #2026098
John Howard Society Of Saskatchewan
Regina, SK
Under the supervision of the Program Manager, or designate, the Caseworker will assist in case management, service delivery, supervision of participants, and the household operations.
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WP
Social Worker Part-Time Permanent
Wellington Park Care Centre
Burlington, ON
- Part-time
…on the condition that the person has had (3) years of full-time experience in the position during the (5) years immediately before being hired at the different LTCH or the equivalent…
Added 9 mins ago
GI
Inside Salesperson | Vendeur interne (Entrepreneurs)
Guillevin International
Quebec, QC · Dubo - Québec
- Full-time
Reporting to the Business Center Manager, the Inside Salesperson is expected to interact with customers by taking their orders, answering price inquiries, providing technical information…
Added 9 mins ago
FS
Manager, Commercial Strategy
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
The Manager, Commercial Strategy operates as a key advisor to the Commercial Leadership Team (CLT), translating complex information into clear, actionable insights through strong written…
Added 9 mins ago
FF
Manager, Regulatory Compliance
Foresters Financial
Toronto, ON
- Full-time
The Manager, Regulatory Compliance plays a key role in the overall success of the Enterprise Compliance function by leading important areas of Foresters Regulatory Compliance Management…
Added 25 mins ago
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Grocery Clerk
Co-op
Sedgewick, AB
- Part-time
This is a part-time position based on 24 - 32 hrs/week, the successful candidate will have the ability to work days, evenings, and weekends. The hourly pay range for this role is $15.91 -…
Added 25 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Chatham-Kent, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 25 mins ago
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Social Worker Degree Senior
HealthCareersInSask.ca
Regina, SK
- Part-time
…Children's Team, reporting directly to a Women's and Children's Team Manager. The position requires the use of high order knowledge, clinical expertise and strong interpersonal skills to…
Added 25 mins ago
LC
Produce Department Manager Full Time Day
Loblaw Companies Limited
Regina, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 25 mins ago
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Financial Services Representative (BCGEU) - Burnaby Heights
Vancity
Burnaby, BC
- Part-time
This is a Part-time, Permanent role based at our Burnaby Heights Community Branch (Branch 06) and will report directly to the Assistant Branch Manager.
Added 25 mins ago
S
ES-U26-59 Employer Engagement Specialist, Integrated Employment Service
Springboard
Remote, Canada
- Full-time
- Remote
…Springboard offers a comprehensive benefits package for full time, permanent staff and, a savings plan for all permanent…
Added 25 mins ago
VC
Engineering Manager | Responsable de l'ingénierie - Sadie Hotels
Valsoft Corporation
Montreal, QC · Saint-Laurent, Quebec
- Full-time
We're looking for an Engineering Manager to lead the engineering team day to day and make sure work ships across several products. You'll balance people management with hands-on technical…
Added 25 mins ago
AW
Compliance Officer, Temporary - 12 Months
Aviso Wealth
Remote, Canada
- $85,000 to $95,000 CAD / year
- Temporary
- Remote
Reporting to the Senior Manager, Branch Examination, the Compliance Officer is responsible for conducting onsite and/or remote branch and sub-branch examinations of CIRO dealer business…
Added 25 mins ago
PP
Project Coordinator
Premier Project Consultants Ltd.
Kitchener, ON
- $65,000 to $85,000 CAD / year
Working closely with the Project Manager and Site Superintendent, the Site Coordinator ensures that project information is accurate, up to date, and effectively communicated to support…
Added 25 mins ago
Pinnacle - Advisor Support Associate
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Identify missing or inconsistent information, resolve routine administrative issues, and escalate complex, sensitive, or time-critical matters to the Manager or appropriate partner.
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Manager, AI Engineer
BMO
Toronto, ON · BMOPLACE
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 25 mins ago
TH
Merchandising Associate Part Time - CAMBRIDGE (6am start required)
The Home Depot
Cambridge, ON
- Part-time
…and fast paced environment. Ensures tasks are completed on time, without error, and meet quality…
Added 25 mins ago
TH
Flooring Sales Part Time - MISSISSAUGA S
The Home Depot
Mississauga, ON
- Part-time
Added 25 mins ago
TH
Head Cashier Part Time (NEW MINAS)
The Home Depot
New Minas, NS
- Part-time
Added 25 mins ago
Labourer
Aecon
Springfield, MB
As part of the Aecon Utilities sector, Aecon Telecommunications (Telecom) partners with major service providers across North America to deliver turnkey fiber installations, 5G network…
Added 25 mins ago
PB
Cashier/Barista
Paris Baguette
Newmarket, ON · Ontario, ON
- $17.6 CAD / hour
- Full-time
- Part-time
Barista – As a part of our mission, the barista is crucial role in creating expertly crafted brewed goods for our guests, of the highest quality, delivering joy to everyone!

The Canada Life Assurance Company

Pinnacle - Advisor Support Associate

Winnipeg, MB, Canada
London, ON, Canada
Toronto, ON, Canada

The base salary for this position is between $41,100 - $68,400 annually.

Apply About employer

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Job details

Pay: The base salary for this position is between $41,100 - $68,400 annually.
Apply by: Nov 24, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Permanent Full Time

Investment Planning Counsel (IPC) is one of Canada’s leading independent wealth management firms. We are focused on helping Advisors build better businesses through a remarkable client experience.

Reporting to the Manager, Insurance Link, the Advisor Support Associate provides administrative, operational, and client service support for insurance business within Pinnacle IPC. Working in close partnership with Insurance Specialists and Advisors, this role coordinates their administrative support requests and helps move new and in-force business forward through accurate documentation, proactive follow-up, and dependable service across multiple insurance carriers. This is a non-licensed administrative support role and does not provide insurance advice or recommendations.

What You Will Do

Coordinate and track applications, forms, signatures, supporting documents, underwriting and policy delivery requirements, and other outstanding information; complete timely follow-ups with Advisors, clients, carrier partners, and internal teams on file status, outstanding requirements, and next steps.

Support routine policy service requests, including beneficiary, ownership, banking, address, payment, and other administrative changes, in accordance with established procedures.

Monitor shared mailboxes and work queues, triage and route requests, and maintain accurate case notes, records, reports, and trackers to support case visibility, service levels, and follow-up activity; follow work through to completion.

Identify missing or inconsistent information, resolve routine administrative issues, and escalate complex, sensitive, or time-critical matters to the Manager or appropriate partner.

Follow carrier requirements, administrative processes, privacy expectations, and compliance standards while delivering responsive service to Advisors and clients.

Contribute to process improvements, special projects, and general team coverage as required.

What you will bring

Post-secondary education in Business, Administration, Finance, Insurance, or a related field is preferred.

Experience in insurance administration, advisor support, client service, banking, wealth management, or financial services.

Knowledge of life and health insurance administration, carrier processes, underwriting workflows, and policy service is an asset.

Strong organization and prioritization skills, with the ability to manage multiple files, deadlines, interruptions, and competing priorities.

Exceptional attention to detail and accuracy when handling client information, forms, documentation, and follow-up requirements.

Professional written, verbal, telephone, and virtual communication skills, with sound judgment and a strong service orientation.

A proactive, solutions-focused approach, with the ability to build strong working relationships with Insurance Specialists and Advisors, clarify requests and priorities, and work independently while keeping partners informed.

Proficiency with Microsoft Office applications and comfort learning CRM platforms, carrier portals, and other business systems.

Bilingualism in French and English is considered an asset.

The base salary for this position is between $41,100 - $68,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The Advisor Support Associate provides administrative and operational support for insurance business by coordinating applications, tracking documentation, and managing policy service requests. They also monitor shared mailboxes, triage requests, and maintain accurate case records while ensuring compliance with carrier requirements.

Requirements

Candidates should have post-secondary education in a related field and experience in insurance administration, banking, or financial services. Strong organizational skills, attention to detail, and proficiency with Microsoft Office and CRM systems are required.

Skills

Insurance administration
Client service
Wealth management
Financial services
Data entry
Organization
Prioritization
Attention to detail
Communication skills
Microsoft Office
CRM platforms
Carrier portals
Underwriting workflows
Problem solving
Administrative support

Benefits

Career development
Education reimbursement
Flexible health and dental benefits
Mental health benefit
Volunteer day
Company-matching pension plan
Share ownership program
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Wealth management
Underwriting
Policy delivery
CRM
Microsoft Office
Administrative support
Financial services
Client service
Compliance
Banking
Life and health insurance
Data management
Operations
Case management

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