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Added 8 mins ago
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Client Engagement Associate [Hourly]
CIBC
Mississauga, ON · Miss-Dixie Road&Burnhamthorpe
- Part-time
…to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding…
Added 8 mins ago
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Associate Investment Advisor
CIBC
Barrie, ON
- Full-time
As a member of CIBC Wood Gundy, you will be responsible for building and growing Wood Gundy client portfolios through dedicated relationship management, trusted investment advice and…
Added 8 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Mississauga, ON
- Part-time
…to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support - answering questions, assisting with transactions, guiding…
Added 8 mins ago
BS
Full-Time Sales Associate - Browns Yorkdale Shopping Centre
Browns Shoes
Toronto, ON
- Full-time
Build strong client relationships to drive sales and exceed targets.
Added 23 mins ago
RH
Senior Client Service Associate
Robert Half
Mississauga, ON
- Full-time
Robert Half is looking to hire a Senior Client Service Associate to join our Management Resources team to develop, grow, and nurture client relationships. This is a full time position.
Added 39 mins ago
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Solution Engineer (Pre-Sales) - All Levels (Canada)
Salesforce
Toronto, ON
- Full-time
Whether you are at the Associate level or beyond, we hire based on skills/experience and are open to hiring at all levels for the right candidate.
Added 1 hour ago
UO
Co-op Coordinator
University of Victoria
Victoria, BC
- Full-time
Reporting to the Associate Director, and working closely with all programs in relevant faculties and departments, the Co-op Coordinator will support the strategic direction and promote the…
Added 1 hour ago
TS
Associate and Principal
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
These are leadership-oriented opportunities for professionals who have extensive experience delivering complex healthcare projects and are looking to play a key role in project delivery,…
Added 1 hour ago
TS
Structural Engineering Lead
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
This role is ideal for someone with 10–15 years of experience in the building consulting space who is either currently operating at a senior/associate level or is ready to step into…
Added 2 hours ago
FC
Associate, Compensation (12 to 15-month contract)
Fiera Capital
Montreal, QC
- Full-time
…deep investment expertise, an ownership mindset, and enduring client…
Added 2 hours ago
BH
Technician Mechanic II
Baker Hughes
Fort McMurray, AB
- Full-time
Have 3 year or above working experience in a manufacturing or production environment.
Added 3 hours ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
Experience in architectural millwork, casework, or custom fabrication.
Added 3 hours ago
NB
Manager, Financing Solutions
National Bank of Canada
Montreal, QC
- Full-time
Act as a consultant aligned with client needs by leveraging your high-level knowledge and professional experience.
Added 3 hours ago
SP
Bilingual Customer Success Manager (French/English)
Salesforce Partner Canada
Montreal, QC
- Full-time
We are looking for candidates who have experience supporting customers in one or more of the following industries:
Added 4 hours ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
…for our local and global community and elevate student and client impacts at local, national, and international…
Added 5 hours ago
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Tech Lead - Application Development N 4C
BrightClaim
Montreal, QC
- Full-time
…measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active…
Added 5 hours ago
MI
Associate, Nexus, Client Delivery
MUFG Investor Services
Toronto, ON
- $60,000 to $88,000 CAD / year
- Full-time
Experience something Brilliantly Different with a career at MUFG Investor Services.
Added 5 hours ago
TE
Senior Associate, Leadership Development & Coaching
Talent Edge
Remote, Canada
- $95,000 CAD / year
- Full-time
- Remote
Reporting to a senior member of the leadership team, the Senior Associate will deliver executive coaching, team development programs, workshops, and 360 assessment debriefs. This full-time…
Added 8 hours ago
C
Associate Insurance Advisor
Co-operators
Yellowknife, NT
- Full-time
The Associate Insurance Advisor II is a key player in the support and development of the agency operation primarily through sales and service. This role utilizes a broad knowledge of The…
Added 8 hours ago
M
Actuarial Specialist (Associate) – Retirement & Health Benefits
Mercer
Montreal, QC
- Other
We are seeking an Actuarial Specialist (Associate) – Retirement & Health Benefits to join our Global Actuarial Services Delivery (GSD Canada) team at Marsh, People and Investments.
Added 9 hours ago
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Brokerage Customer Service Associate
UPS
Fredericton, NB
- Full-time
Previous customer service or client-facing experience.
Added 9 hours ago
FB
Associate Graphic Designer
Forbidden Bike Company
Cumberland, BC
- Full-time
Forbidden Bike Company is growing and looking to add a Full Time Associate Graphic Designer to the team! Our ideal candidate will have a graphic design background and related education, and…
Added 9 hours ago
U
Brokerage Customer Service Associate
UPS
Fredericton, NB
- Full-time
Previous customer service or client-facing experience.
Added 10 hours ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Montreal, QC
- Part-time
Saluer le client rapidement et recueillir les renseignements sur l’ordonnance conformément aux normes.
Added 10 hours ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Saluer le client rapidement et recueillir les renseignements sur l’ordonnance conformément aux normes.

The Canada Life Assurance Company

Senior Operations Associate

London, ON, Canada

The base salary for this position is between $43,400 - $65,100 annually.

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Job details

Pay: The base salary for this position is between $43,400 - $65,100 annually.
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Permanent Full Time

Reporting to the Associate Manager of Administration, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients' mutual fund accounts in support of our distribution partners.

What you will do:

Processing complex transactions to mutual fund accounts
Reviewing transactions entered by advisors
Communicating with advisors' requirements to turn "not in good order" trades into "in good order" trades
Understanding the mutual fund industry, regulatory guidelines, Quadrus and fund company business processes
Tracking and reporting activity
Meeting service standards to minimize financial impact

What you will bring:

Completion of the IFIC Operations and/ or Investment Funds Course is an asset
Previous experience in a role communicating with Advisors is an asset
Working knowledge of the mutual fund industry, regulatory guidelines and Quadrus & fund company business processes is an asset
Excellent written communication skills
Attention to detail
Team player committed to achieving team objectives
Self-motivated and enjoy a busy work environment
Ability to meet strict daily deadlines
Ability to organize and prioritize daily responsibilities

The base salary for this position is between $43,400 - $65,100 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

You will be responsible for the accurate and timely processing of complex financial and non-financial transactions for mutual fund accounts. Additionally, you will communicate with advisors to resolve trade issues and ensure compliance with regulatory guidelines and business processes.

Requirements

Candidates should have a working knowledge of the mutual fund industry and regulatory guidelines, with experience communicating with advisors being an asset. Strong attention to detail, excellent written communication skills, and the ability to meet strict daily deadlines are required.

Skills

Mutual fund processing
Transaction processing
Regulatory compliance
Written communication
Attention to detail
Teamwork
Time management
Prioritization
Problem solving
Financial reporting

Benefits

Health benefits
Dental benefits
Mental health benefit
Pension plan
Share ownership program
Education reimbursement
Volunteer day
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Mutual funds
Financial transactions
Regulatory guidelines
Quadrus
Investment funds
Operations
Administration
Compliance
Reporting
Data entry
Client support
Distribution partners
Trade processing
Service standards
Financial services

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