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Added 14 mins ago
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Store Associate
Dollarama
Cornwall, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
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Store Associate
Dollarama
Laval, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
D
Store Associate
Dollarama
Laval, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
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Store Associate
Dollarama
Montreal, QC · Pierrefonds, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
D
Store Associate
Dollarama
Montreal, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
D
Store Associate
Dollarama
Pembroke, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
D
Store Associate
Dollarama
Vaudreuil-Dorion, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
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Store Associate
Dollarama
Saint-Georges, QC · St-Georges, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
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Store Associate
Dollarama
ON · Lucan, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
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TECHNICIEN(NE) À LA LOCATION D’OUTILS
The Home Depot Canada
Campbell River, BC
- Full-time
Tool Rental Service Technicians are responsible for the day-to-day operation and maintenance of equipment in the tool rental department. Providing outstanding service to customers by having…
Added 14 mins ago
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Tool Rental Sales Associate - Part Time (Collingwood)
The Home Depot Canada
Collingwood, ON
- Part-time
Execute daily stock maintenance: all products signed, displayed, and clean
Added 14 mins ago
D
Store Associate
Dollarama
Laval, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
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Store Associate
Dollarama
Sarnia, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
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Store Associate
Dollarama
Beresford, NB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
D
Store Associate
Dollarama
Granby, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
D
Store Associate
Dollarama
Saint-Georges, QC · St-Georges, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
D
Store Associate
Dollarama
ON · Kenora, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
D
Store Associate
Dollarama
Mascouche, QC
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
D
Store Associate
Dollarama
Leamington, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
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Store Associate
Dollarama
AB · Edmonton, AB
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
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Tool Rental Service Technician : Full Time - CAMPBELL RIVER
The Home Depot Canada
Campbell River, BC
- Full-time
Tool Rental Service Technicians are responsible for the day-to-day operation and maintenance of equipment in the tool rental department. Providing outstanding service to customers by having…
Added 14 mins ago
TH
Overnight Freight Associate Part-Time - SARNIA
The Home Depot Canada
Sarnia, ON
- Part-time
Added 14 mins ago
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Store Associate
Dollarama
Tillsonburg, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 14 mins ago
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Yard Associate
Sunbelt Rentals, Inc.
Vernon, BC
- Full-time
The Yard Associate is responsible for the stationing and retrieving equipment on the location's property. The role maintains a written maintenance schedule and may service equipment as…
Added 14 mins ago
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Store Associate
Dollarama
Sarnia, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:

The Canada Life Assurance Company

Service Support Associate

Toronto, ON, Canada

The base salary for this position is between $45,600 - $68,400 annually.

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Job details

Pay: The base salary for this position is between $45,600 - $68,400 annually.
Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Permanent Full Time

As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication skills and excellent Microsoft Office knowledge, you will also communicate verbally and in writing with plan administrators as well as advisors in the processing and ongoing maintenance of our employee benefits business.

What you will do:

Acting as a liaison between clients and head office departments
Handle routine client changes, and administrative and claim inquiries
Process client plan changes
Ordering employee booklets, contracts, enrollment forms, ID cards, etc.
Assisting service team with the preparation of new group submission materials proposals and presentation materials
Assisting sales team with the preparation of new business and in force quotes in addition to renewals and amendments.
Word processing duties including a variety of materials such as client correspondence, administration guides, census data requests, etc.
Responsible for the creation of client and advisor reporting
Provide other administrative support as needed to enhance the client experience, contributing to an efficient, energized and effective Workplace Solutions Team
Provide back-up support to other positions on the team as required

What you will bring:

Highly adaptable, driven to be your best, and proven initiative
Well-developed customer service skills
Strong oral and written communication skills
Strong mathematical skills
Requires excellent Word, Excel, PowerPoint and Outlook skills
Strong organizational and time management skills with the ability to handle multiple tasks and work to deadlines
Attention to detail key
Good problem-solving skills
Ability to work independently as well as in a team environment
Knowledge of the group insurance industry would be an asset

The base salary for this position is between $45,600 - $68,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The Service Support Associate acts as a liaison between clients and head office departments to process plan changes and administrative inquiries. They also assist the service and sales teams with the preparation of new business materials, quotes, and client reporting.

Requirements

Candidates should possess strong communication, mathematical, and organizational skills with proficiency in Microsoft Office applications. While not mandatory, knowledge of the group insurance industry is considered an asset for this role.

Skills

Customer service
Communication skills
Microsoft Office
Word
Excel
PowerPoint
Outlook
Administrative support
Time management
Organizational skills
Problem-solving
Data entry
Attention to detail
Mathematical skills

Benefits

Career development
Education reimbursement
Health benefits
Dental benefits
Mental health benefit
Vacation
Personal days
Volunteer day
Pension plan
Share ownership program
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Service Support
Administrative Support
Client Service
Group Insurance
Microsoft Office
Word
Excel
PowerPoint
Outlook
Data Processing
Reporting
Customer Experience
Benefits Administration
Client Correspondence
Census Data
Enrollment
Renewals
Amendments
Financial Well-being
Hybrid Work

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