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Added 3 mins ago
Senior Financial Advisor (Chemainus Branch)
First West
Chemainus, BC
We are currently seeking a Senior Financial Advisor to join our team.
Added 3 mins ago
IT
Service Coordinator
Inland Truck & Equipment
Kamloops, BC
- Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your…
Added 4 mins ago
FI
Commercial Insurance Specialist (T)
Federated Insurance Company of Canada
Mississauga, ON
- Full-time
…business and helping clients succeed? As a Commercial Insurance Sales Agent at Federated Insurance, you'll have the opportunity to build your own portfolio, develop meaningful partnerships…
Added 18 mins ago
R
Banking Advisor
RBC
Alexis Whitecourt 232, AB
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 33 mins ago
C
Associate Financial Advisor
CIBC
Port Elgin, ON
- Full-time
…difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you recommend simple,…
Added 33 mins ago
SL
Advisor
Sun Life Insurance & Investments
Richmond Hill, ON
- Full-time
People from various professional and educational backgrounds have found success in the advisor career at Sun Life. That’s because being a successful advisor is not just about what’s on your…
Added 48 mins ago
HI
Personal Insurance Advisor
HUB International
Red Deer, AB
- Part-time
HUB International is looking for a Personal Insurance Advisor to join our Red Deer team. In this role, you will manage and grow a book of personal lines business, providing clients with…
Added 1 hour ago
NB
Banking Advisor
National Bank of Canada
Kelowna, BC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 1 hour ago
NB
Senior Financial Planning Advisor
National Bank of Canada
Montreal, QC
- Full-time
Bank Financial (NBF) means acting as a trusted advisor to high-net-worth
Added 1 hour ago
S
Beauty Advisor - Part Time
Sephora
Red Deer, AB
- $17 to $20 CAD / hour
- Part-time
Your role at Sephora Canada: As a Beauty Advisor, you'll be the face of Sephora Canada’s welcoming every client with warmth, confidence, and a passion for all things beauty. Through…
Added 1 hour ago
S
Paid Services Beauty Advisor - Full Time
Sephora
Milton, ON
- $19.7 to $23.2 CAD / hour
- Full-time
As our Paid Service Beauty Advisor, you are an expert in all thing’s beauty! You’re here to guide our clients on their beauty journey at the Beauty Studio & beyond. It’s not just about the…
Added 1 hour ago
R
Client Advisor
RBC
Foremost, AB
- Part-time
Client Advisor Intern – Job ID Code 2251 | Client Advisor – Job ID Code 2252
Added 1 hour ago
C
Mobile Mortgage Advisor (Cobourg/Peterborough/Belleville, ON) - 100% Commission
CIBC
Belleville, ON · Cobourg, ON · Peterborough, ON · Toronto, ON
- Full-time
…clients achieve their home ownership dreams. As a Mobile Mortgage Advisor, you’ll have the flexibility to meet with your clients where and when it’s convenient for them. You’ll make lasting…
Added 1 hour ago
C
Associate Financial Advisor
CIBC
Prince George, BC
- Full-time
…difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you recommend simple,…
Added 1 hour ago
C
Associate Financial Advisor
CIBC
Victoria, BC
- Full-time
…difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you recommend simple,…
Added 1 hour ago
B
Senior Business Development Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
…(e.g. Brokers, Brokerages, Builders and non-BMO Investment Advisor Offices) for designated home financing sales programs and products to. Applies market and industry expertise to deliver a…
Added 1 hour ago
B
Business Development Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
…(e.g. Brokers, Brokerages, Builders and non-BMO Investment Advisor Offices) for designated home financing sales programs and products to. Applies market and industry expertise to deliver a…
Added 2 hours ago
Service Support Associate
The Canada Life Assurance Company
Toronto, ON
Assisting sales team with the preparation of new business and in force quotes in addition to renewals and amendments.
Added 2 hours ago
SC
Member Experience Advisor - Hinton Branch
Servus Credit Union
Hinton, AB
- Part-time
We are hiring for a Part-Time Member Experience Advisor to join our team in the Hinton branch!
Added 2 hours ago
RB
Banking Advisor
Royal Bank of Canada
Moncton, NB
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 2 hours ago
SL
SUN LIFE FINANCIAL ADVISOR - Quebec
Sun Life
Blainville, QC · Brossard, QC · Gatineau, QC · Laval, QC · Levis, QC · Montreal, QC · Pointe-Claire, QC · Quebec, QC · Rimouski, QC · Rouyn-Noranda, QC · Saguenay, QC · Saint-Jean-sur-Richelieu, QC · Sherbrooke, QC · Terrebonne, QC · Trois-Rivières, QC · Canada Quebec Leclerc Region Career Sales Force Location
- Full-time
People from various professional and educational backgrounds have found success in the advisor career at Sun Life. That’s because being a successful advisor is not just about what’s on your…
Added 2 hours ago
Recruitment and Outreach Advisor (App. D/Temp. Assignment: December 2026 - December 2027)
Mohawk College
Hamilton, ON
…strategic enrolment objectives, the Recruitment & Outreach Advisor plays a key role in the execution of the college’s student recruitment and conversion strategy. This involves executing…
Added 2 hours ago
HI
Insurance Advisor, Mobile Auto
HUB International
Richmond, BC
- Full-time
6+ months of previous insurance experience; ideally as a Road Advisor.
Added 3 hours ago
Senior Talent Acquisition Specialist
I M P Group International Inc.
Dorval, QC
…aircraft management, aircraft maintenance, aircraft charter and sales, as well as FBO services. At Execaire Aviation, our foundation is built on unwavering core values. Safety is our…
Added 3 hours ago
R
Banking Advisor
RBC
Chandler, QC
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…

The Canada Life Assurance Company

Service Support Associate

Toronto, ON, Canada

The base salary for this position is between $45,600 - $68,400 annually.

Apply About employer

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Job details

Pay: The base salary for this position is between $45,600 - $68,400 annually.
Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Permanent Full Time

As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication skills and excellent Microsoft Office knowledge, you will also communicate verbally and in writing with plan administrators as well as advisors in the processing and ongoing maintenance of our employee benefits business.

What you will do:

Acting as a liaison between clients and head office departments
Handle routine client changes, and administrative and claim inquiries
Process client plan changes
Ordering employee booklets, contracts, enrollment forms, ID cards, etc.
Assisting service team with the preparation of new group submission materials proposals and presentation materials
Assisting sales team with the preparation of new business and in force quotes in addition to renewals and amendments.
Word processing duties including a variety of materials such as client correspondence, administration guides, census data requests, etc.
Responsible for the creation of client and advisor reporting
Provide other administrative support as needed to enhance the client experience, contributing to an efficient, energized and effective Workplace Solutions Team
Provide back-up support to other positions on the team as required

What you will bring:

Highly adaptable, driven to be your best, and proven initiative
Well-developed customer service skills
Strong oral and written communication skills
Strong mathematical skills
Requires excellent Word, Excel, PowerPoint and Outlook skills
Strong organizational and time management skills with the ability to handle multiple tasks and work to deadlines
Attention to detail key
Good problem-solving skills
Ability to work independently as well as in a team environment
Knowledge of the group insurance industry would be an asset

The base salary for this position is between $45,600 - $68,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The Service Support Associate acts as a liaison between clients and head office departments to process plan changes and administrative inquiries. They also assist the service and sales teams with the preparation of new business materials, quotes, and client reporting.

Requirements

Candidates should possess strong communication, mathematical, and organizational skills with proficiency in Microsoft Office applications. While not mandatory, knowledge of the group insurance industry is considered an asset for this role.

Skills

Customer service
Communication skills
Microsoft Office
Word
Excel
PowerPoint
Outlook
Administrative support
Time management
Organizational skills
Problem-solving
Data entry
Attention to detail
Mathematical skills

Benefits

Career development
Education reimbursement
Health benefits
Dental benefits
Mental health benefit
Vacation
Personal days
Volunteer day
Pension plan
Share ownership program
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Service Support
Administrative Support
Client Service
Group Insurance
Microsoft Office
Word
Excel
PowerPoint
Outlook
Data Processing
Reporting
Customer Experience
Benefits Administration
Client Correspondence
Census Data
Enrollment
Renewals
Amendments
Financial Well-being
Hybrid Work

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