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Added 18 mins ago
MM
Manager, Export Liner
MSC Mediterranean Shipping Company
Montreal, QC
- Full-time
Lead trade-related projects and initiatives aligned with MSC Canada's strategic objectives.
Added 48 mins ago
KT
Applied Scientist
Key Talent Solutions
Montreal, QC
- Full-time
You'll join the ML team as an Applied Scientist, reporting to the ML lead who built Eli's current system. The work is scientific problem solving on imperfect, noisy real-world data, not ML…
Added 1 hour ago
HC
E-Commerce and Analytics Manager
H.I.S Canada Travel Inc.
Toronto, ON
- Full-time
The E-commerce & Analytics Manager is responsible for optimizing the online customer experience across redtag.ca and itravel2000.com through data-driven analysis, website optimization,…
Added 1 hour ago
HT
Java Spark Backend Developer
Hirematic Talent Solutions
Montreal, QC
- $50 to $55 CAD / hour
- Contract
The ideal candidate will have over 7 years of enterprise Java development experience, a strong background in big data processing using Apache Spark, and a passion for engineering…
Added 2 hours ago
BI
Senior Brand Manager, Oncology
Boehringer Ingelheim
Burlington, ON
- Full-time
Lead the cross functional team to develop launch readiness plans and Integrated Customer Plans (ICPs)for the brand(s), patients & specific customer segments in line with corporate…
Added 3 hours ago
N
Growth Operations Manager
nesto
Toronto, ON
- Full-time
…required to wield influence to win challenging business cases and lead the change management for the changes you are implementing. Underpinned by a strong sense of ownership, your willpower…
Added 3 hours ago
CH
Lead
Covenant Health Canada
AB · Edmonton, AB
- Full-time
Reporting to the Manager of Strategic Analytics, the Connect Care Reporting Lead supports a wide variety of organizational stakeholders with in-system (Connect Care) reporting. This role is…
Added 3 hours ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead or participate in process improvement initiatives that enhance scheduling efficiency, data accuracy, and service quality.
Added 3 hours ago
M
AVP, AI
Manulife
Toronto, ON
- Full-time
Lead end-to-end delivery of AI solutions for Risk, Legal, Procurement, Compliance, and other Group Functions – from opportunity shaping and design through deployment, adoption, and value…
Added 4 hours ago
I
Affiliate & Influencer Partnership Manager
InsuranceRevenue.com
Canada
- Full-time
InsuranceRevenue.com is a premier performance marketing and lead generation platform dedicated to the insurance vertical. We connect high-intent US consumers with top-tier insurance…
Added 4 hours ago
SC
UGC Marketing Manager
SORA Clothing
Canada
- Full-time
● Work closely with the internal Social Media & Content lead to ensure strong alignment on initiatives.
Added 4 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 4 hours ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
Lead initiatives that reduce close timelines, eliminate manual activities, improve data quality, and increase operational efficiency.
Added 4 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 4 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Apply a data-driven, first-principles approach, leveraging scientific modeling, experimentation, and advanced analytics to understand, predict, and optimize complex physical phenomena.
Added 4 hours ago
HT
Financial Manager (CSM)
Husky Technologies
Bolton, ON
- Full-time
…play an integral role in providing insightful and meaningful data on financial performance in order to facilitate decision making and strategic…
Added 4 hours ago
Senior Systems Analyst
OCS Ontario Cannabis Store
Toronto, ON
The Senior Systems Analyst serves as the lead analyst and solution design specialist for enterprise technology initiatives. Working within established architecture and solution direction,…
Added 4 hours ago
LC
Senior Risk Advisory Consultant
Loblaw Companies Limited
Brampton, ON
- Full-time
As a Senior Risk Advisory Consultant within Assurance & Advisory, you will help lead and execute high-priority advisory and assurance engagements across Loblaw. This role is not traditional…
Added 4 hours ago
GD
HR Analytics & Compensation Analyst
General Dynamics Land Systems–Canada
London, ON
- Full-time
We are seeking a detail-oriented, data-focused professional to support our compensation programs and broader HR analytics.
Added 4 hours ago
AM
Director Digital Solutions & Business Growth
Arc Mercer
Barrie, ON
- Full-time
Scale purchased services using automation, technology, and data analytics.
Added 4 hours ago
I
Partner Enablement Leader
Intuit
Toronto, ON
- Full-time
Recruit, onboard and develop a team of managers and enablement professionals across regions, many of whom will lead their own teams as the function grows.
Added 6 hours ago
R&
AML Operations Officer III
Robertson & Company Ltd.
Toronto, ON
- Contract
Coordinate efforts for audits by collecting, analyzing, and presenting required data.
Added 6 hours ago
M
Quality Engineer Lead
Manulife
Waterloo, ON
- Full-time
As a Quality Engineer Lead, you will play a critical role in shaping how quality is engineered across our technology platforms. You will lead the design and scaling of automated testing…
Added 6 hours ago
B
Systems Analyst II
BGIS
Markham, ON
- Full-time
The System Analyst II will lead the management and maintenance of key data center and network infrastructure to ensure successful realization of operational targets. As someone who has…

The Canada Life Assurance Company

Sr Client Support Consultant

Winnipeg, MB, Canada

The base salary for this position is between $53,900 - $89,800 annually.

Apply About employer

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Job details

Pay: The base salary for this position is between $53,900 - $89,800 annually.
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Permanent Full Time

Join our Institutional Investment Solutions team as an Sr Client Support Consultant, Client Support, where you'll play a key role in delivering exceptional service to pension plans, institutional investors, consultants, and internal stakeholders. In this highly collaborative role, you'll act as a trusted resource for client reporting, request-for-proposal (RFP) support, and operational initiatives that contribute to client retention and business growth.

Working closely with investment counsellors, consultants, portfolio managers, and internal partners, you'll help ensure our clients receive timely, accurate, and meaningful information to support their investment governance and decision-making needs. You'll also contribute to strategic projects that enhance the client experience and strengthen our service offering.

This role requires strong people skills, dedication to putting the client at the center of what we do, likes working as a part of a team, Microsoft skills (Word, PowerPoint, Excel, Power BI) and an organized approach with the ability to handle a demanding workload (especially end of quarter).

What you will do

Serve as a primary internal point of contact for institutional clients, consultants, and internal partners, delivering responsive, professional, and solutions-focused support.
Partner with portfolio managers, compliance, legal, operations, and other internal stakeholders to gather information, resolve inquiries, and deliver client solutions
Coordinate and prepare client reporting, including quarterly, monthly, ad hoc, and compliance-related reporting for complex institutional investment accounts.
Input investment data into Morningstar Direct portfolio analytics software, producing client-specific performance exhibits.
Act as a subject matter expert in the completion of Requests for Proposals and due diligence questionnaires
Maintain consultant databases and client specific investment information platforms, ensuring data accuracy and supporting market-facing and client specific information needs.
Support and lead continuous improvement initiatives that enhance processes, reporting accuracy, operational efficiency, and the overall client experience.
Act as our team’s security coordinator (e.g. unsuspend users, submit tickets for new software and access to drives) and help coordinate the onboarding and offboarding of team members
Provide guidance, training, and mentorship to team members and business partners on reporting processes, systems, and best practices.

What you will bring

5+ years of experience in client service, investment operations, institutional investments, pensions, group retirement services, wealth management, financial services, or a related industry.
Strong understanding of institutional investment products, investment performance measurement, pension plans, or investment reporting.
Proven ability to manage multiple priorities and deadlines while maintaining a high degree of accuracy and attention to detail.
Excellent written and verbal communication skills, with the ability to collaborate effectively with internal partners to understand, articulate, and address client information needs.
Strong analytical and problem-solving skills, with a demonstrated ability to investigate issues and develop practical solutions.
Experience coordinating complex projects, client deliverables, or business initiatives involving multiple stakeholders.
Advanced proficiency with Microsoft Office, particularly Excel, Power BI and PowerPoint, and the ability to work effectively with data and reporting tools.
Comfort with leveraging CoPilot and using it to seek ways to improve productivity (e.g. through agents).
Demonstrated commitment to client service excellence, teamwork, continuous learning, and building strong professional relationships.

The base salary for this position is between $53,900 - $89,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The role involves serving as a primary point of contact for institutional clients and coordinating complex investment reporting and RFP support. You will also collaborate with internal stakeholders to resolve inquiries and lead continuous improvement initiatives to enhance the client experience.

Requirements

Candidates must have 5+ years of experience in investment operations, wealth management, or a related financial services field. Proficiency in Microsoft Office tools, particularly Excel and Power BI, along with strong analytical and communication skills, is required.

Skills

Client service
Investment operations
Institutional investments
Pension plans
Investment reporting
Microsoft Office
Excel
Power BI
PowerPoint
Morningstar Direct
Project management
Analytical skills
Problem-solving
Communication skills
CoPilot
Data analysis

Benefits

Career development
Education reimbursement
Flexible health and dental benefits
Mental health benefit
Volunteer day
Company-matching pension plan
Share ownership program
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Institutional Investment Solutions
Client Support
Pension Plans
RFP
Investment Governance
Morningstar Direct
Portfolio Analytics
Due Diligence
Compliance
Wealth Management
Financial Services
CoPilot
Data Accuracy
Operational Efficiency
Mentorship
Stakeholder Management
Reporting
Investment Products
Project Coordination

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