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Added 7 mins ago
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Senior Cybersecurity Specialist Vulnerability Management
TransLink
Vancouver, BC · Greater Vancouver, BC
- $100,080 to $150,120 CAD / year
- Full-time
…facilitate timely risk-based remediation. This role will also lead the development and presentation of key metrics, updates, findings, and other relevant program information to senior…
Added 7 mins ago
QM
Directeur des investissements - immobilier - Montréal - 150 k$ à 170 k$ / Director of Investment
Quantum Management Services Ltd.
Montreal, QC
- $150,000 to $170,000 CAD / year
- Full-time
We are seeking a Director of Investment & Growth to lead the investment, acquisition, financing, and real estate development strategy for a growing company.
Added 7 mins ago
CF
Data Architect & Analytics Team Lead
Canadian Football League
Toronto, ON
- Full-time
Position Title: Data Architect & Analytics Team Lead
Added 7 mins ago
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Database Administrator II
Beanfield
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
Development Support: Collaborate with development teams to support database design, create schemas, and optimize application-to-database interactions.
Added 7 mins ago
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Technical Lead AI Delivery
TechDoQuest
Brampton, ON
- Contract
5+ years in solution architecture, technical lead, or senior development roles.
Added 7 mins ago
RC
Technology M&A Due Diligence Manager
RSM Canada
Toronto, ON
- Full-time
Lead client-facing meetings, manage project timelines and deliverables, and oversee budget adherence
Added 7 mins ago
MW
CAN Team Leader - Alberta
Mountain Warehouse
Lethbridge, AB
- $17 CAD / hour
- Part-time
Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
Added 7 mins ago
CC
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
- Full-time
By submitting an application or resume for this position, I understand that is an in-office position.
Added 22 mins ago
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Tenant Billing Analyst
RioCan
Toronto, ON
- Full-time
…whole selves to work. Here, you’ll find opportunities to learn, lead, and make an impact every…
Added 37 mins ago
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Manager, AI Platforms (Permanent)
CoreFactor
Toronto, ON
- Full-time
Lead the design, development, deployment and operation of enterprise capabilities supporting generative AI, machine learning, enterprise search, conversational AI, AI agents and AI-enabled…
Added 37 mins ago
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Technical Lead - AI Delivery
Yochana
Brampton, ON
- Contract
5+ Years in solution architecture, technical lead, or senior development roles.
Added 37 mins ago
CW
Senior Process Engineer
Canadian Water Technologies Ltd.
Calgary, AB
- Full-time
Select appropriate treatment technologies based on process application and CWT design guidelines.
Added 37 mins ago
AE
Senior Manager, Asset Management & Engineering
ATCO EnPower
Calgary, AB
- Full-time
Lead the development and implementation of asset health, reliability and maintenance strategies; including preventive, predictive and condition-based maintenance.
Added 37 mins ago
SQ
District Manager
Sunlife Québec
Quebec, QC
- Full-time
The primary purpose of the District Manager (DM) is to lead the growth and productivity of the District. This is done by recruiting top talent, coaching and developing advisors and the…
Added 37 mins ago
SQ
District Manager
Sunlife Québec
Levis, QC
- Full-time
The primary purpose of the District Manager (DM) is to lead the growth and productivity of the District. This is done by recruiting top talent, coaching and developing advisors and the…
Added 37 mins ago
LC
Supervisor, Production
Loblaw Companies Limited
Mississauga, ON
- Full-time
…the staff and the organization are met. The Supervisor will lead efforts to integrate, standardize and reinforce the processes and protocols required to provide the best services to…
Added 37 mins ago
FS
Business Analyst
Focus Systems Inc.
Regina, SK
- Contract
Lead and mentor Business Analysts, promoting best practices and professional development.
Added 37 mins ago
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Ops Mgmt Manager
CBRE
Toronto, ON
- Full-time
Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Added 37 mins ago
TP
Associate Director, Software Engineering
Toronto Pearson International Airport
Toronto, ON
- Full-time
Set practical standards for application design, integration, secure and sustainable development, accessibility and maintainability in partnership with architecture, data and cybersecurity…
Added 37 mins ago
NS
Mechanical Trades Supervisor
Nova Scotia Power
NS · Cape Breton, NS
- Full-time
Lead maintenance teams by assigning work, monitoring performance, and optimizing resources to achieve reliability, safety, and productivity objectives.
Added 37 mins ago
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Technical Services and Support Manager
Sandvik
Saskatoon, SK
- Full-time
This role sits at the intersection of technology, people, and operational excellence. You’ll lead the journey from technical solution to practical application, building team capability,…
Added 37 mins ago
Project Manager
Government of Alberta
AB
…that support key social programs and services and economic…
Added 37 mins ago
CI
Manager, AI Platforms (Permanent)
CoreFactor Inc.
Toronto, ON · Downtown Toronto (Ryerson), Ontario
- Full-time
Lead the design, development, deployment and operation of enterprise capabilities supporting generative AI, machine learning, enterprise search, conversational AI, AI agents and AI-enabled…
Added 52 mins ago
UO
Director Co-op & Career Development, UC Clermont College
University of Cincinnati
Clermont, QC
- Full-time
…experiential learning, student success, and post-graduate outcomes. Lead the development and continuous improvement of Career Services programs, services, communications, systems, and…
Added 52 mins ago
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Software Engineer
Rates.ca
Toronto, ON
- Contract
Background in fintech, insurance, or comparison/lead-generation platforms

The Canada Life Assurance Company

Sr Client Support Consultant

Winnipeg, MB, Canada

The base salary for this position is between $53,900 - $89,800 annually.

Apply About employer

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Job details

Pay: The base salary for this position is between $53,900 - $89,800 annually.
Apply by: Nov 6, 2026
Posting language: English
Posted: Oct 29, 2026

Original job description

Permanent Full Time

Join our Institutional Investment Solutions team as an Sr Client Support Consultant, Client Support, where you'll play a key role in delivering exceptional service to pension plans, institutional investors, consultants, and internal stakeholders. In this highly collaborative role, you'll act as a trusted resource for client reporting, request-for-proposal (RFP) support, and operational initiatives that contribute to client retention and business growth.

Working closely with investment counsellors, consultants, portfolio managers, and internal partners, you'll help ensure our clients receive timely, accurate, and meaningful information to support their investment governance and decision-making needs. You'll also contribute to strategic projects that enhance the client experience and strengthen our service offering.

This role requires strong people skills, dedication to putting the client at the center of what we do, likes working as a part of a team, Microsoft skills (Word, PowerPoint, Excel, Power BI) and an organized approach with the ability to handle a demanding workload (especially end of quarter).

What you will do

Serve as a primary internal point of contact for institutional clients, consultants, and internal partners, delivering responsive, professional, and solutions-focused support.
Partner with portfolio managers, compliance, legal, operations, and other internal stakeholders to gather information, resolve inquiries, and deliver client solutions
Coordinate and prepare client reporting, including quarterly, monthly, ad hoc, and compliance-related reporting for complex institutional investment accounts.
Input investment data into Morningstar Direct portfolio analytics software, producing client-specific performance exhibits.
Act as a subject matter expert in the completion of Requests for Proposals and due diligence questionnaires
Maintain consultant databases and client specific investment information platforms, ensuring data accuracy and supporting market-facing and client specific information needs.
Support and lead continuous improvement initiatives that enhance processes, reporting accuracy, operational efficiency, and the overall client experience.
Act as our team’s security coordinator (e.g. unsuspend users, submit tickets for new software and access to drives) and help coordinate the onboarding and offboarding of team members
Provide guidance, training, and mentorship to team members and business partners on reporting processes, systems, and best practices.

What you will bring

5+ years of experience in client service, investment operations, institutional investments, pensions, group retirement services, wealth management, financial services, or a related industry.
Strong understanding of institutional investment products, investment performance measurement, pension plans, or investment reporting.
Proven ability to manage multiple priorities and deadlines while maintaining a high degree of accuracy and attention to detail.
Excellent written and verbal communication skills, with the ability to collaborate effectively with internal partners to understand, articulate, and address client information needs.
Strong analytical and problem-solving skills, with a demonstrated ability to investigate issues and develop practical solutions.
Experience coordinating complex projects, client deliverables, or business initiatives involving multiple stakeholders.
Advanced proficiency with Microsoft Office, particularly Excel, Power BI and PowerPoint, and the ability to work effectively with data and reporting tools.
Comfort with leveraging CoPilot and using it to seek ways to improve productivity (e.g. through agents).
Demonstrated commitment to client service excellence, teamwork, continuous learning, and building strong professional relationships.

The base salary for this position is between $53,900 - $89,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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More about this job

Responsibilities

The role involves serving as a primary point of contact for institutional clients and coordinating complex investment reporting and RFP support. You will also collaborate with internal stakeholders to resolve inquiries and lead continuous improvement initiatives to enhance the client experience.

Requirements

Candidates must have 5+ years of experience in investment operations, wealth management, or a related financial services field. Proficiency in Microsoft Office tools, particularly Excel and Power BI, along with strong analytical and communication skills, is required.

Skills

Client service
Investment operations
Institutional investments
Pension plans
Investment reporting
Microsoft Office
Excel
Power BI
PowerPoint
Morningstar Direct
Project management
Analytical skills
Problem-solving
Communication skills
CoPilot
Data analysis

Benefits

Career development
Education reimbursement
Flexible health and dental benefits
Mental health benefit
Volunteer day
Company-matching pension plan
Share ownership program
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Institutional Investment Solutions
Client Support
Pension Plans
RFP
Investment Governance
Morningstar Direct
Portfolio Analytics
Due Diligence
Compliance
Wealth Management
Financial Services
CoPilot
Data Accuracy
Operational Efficiency
Mentorship
Stakeholder Management
Reporting
Investment Products
Project Coordination

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