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Added 2 hours ago
OI
Robotic Systems Sr Designer f/m
Orthosoft Inc.
Montreal, QC
- Other
Hybrid role with a minimum expectation of three days per week in office
Added 2 hours ago
Senior Product Manager
AutoTrader.ca
Toronto, ON
…confidently and quickly - and show up as a trusted thought partner in technical…
Added 4 hours ago
MC
Senior Marketing Specialist- US and Canada Locations
MMC Corporate
Toronto, ON
- Other
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 6 hours ago
M
Senior Marketing Specialist- US and Canada Locations
Marsh
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 6 hours ago
L
Part-Time Educator | Banff Ave
lululemon
Banff, AB
- Part-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 6 hours ago
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Seasonal Part Time Educator | Chinook Centre
lululemon
Calgary, AB
- Part-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 6 hours ago
L
Educator | New Sudbury
lululemon
Sudbury, ON
- Full-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 6 hours ago
L
Applied AI/ML Scientist
lululemon
Vancouver, BC
- Full-time
…solution approach. You own the AI solution implementation and partner with engineering teams to integrate solutions into the broader engineering system. You contribute to solution…
Added 6 hours ago
L
Educator | Fairview Mall | Seasonal Oct-Jan
lululemon
Toronto, ON · North York, ON
- Part-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 6 hours ago
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Senior Manager - Fulfillment Planning
lululemon
Vancouver, BC
- Full-time
…knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program,…
Added 6 hours ago
L
Senior AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
…knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program,…
Added 6 hours ago
L
Senior Product Manager - Omni Channel Fulfillment
lululemon
Vancouver, BC
- Full-time
Work is performed onsite, minimum 4 days per week.
Added 6 hours ago
L
Senior Cybersecurity Engineer - Data & AI Security
lululemon
Vancouver, BC
- Full-time
…coding practices and rigorous testing and validation. You will partner closely with engineering teams to embed security into system design and delivery, drive improvements to security…
Added 6 hours ago
L
Senior Technology Director - Merchandise Planning
lululemon
Vancouver, BC
- Full-time
…assortment planning, master data management, and go to market. We partner closely with design, technical development, merchandising, sourcing, and planning functions to accelerate speed to…
Added 6 hours ago
V
Clinical Assistant
VitalAire
London, ON
- Full-time
Competitive total rewards: Salary, bonus, flex benefits & pension plan
Added 6 hours ago
L
CLOSED Educateur temps-partiel (16h/semaine) CONTRAT SAISONNIER | Centre Eaton de Montréal
lululemon
Montreal, QC
- Full-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 6 hours ago
L
Educator | Temps-Plein 35h | Promenades St-Bruno
lululemon
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only) · Must have the ability to travel to assigned store with own transportation methods
Added 7 hours ago
V
Clinical Assistant
VitalAire
Victoria, BC
- Full-time
Competitive total rewards: Salary, bonus, flex benefits & pension plan
Added 7 hours ago
AL
Clinical Consultant
Air Liquide Healthcare
Peterborough, ON
- Full-time
Competitive total rewards: Salary, bonus, flex benefits & pension plan
Added 7 hours ago
V
Clinical Assistant
VitalAire
Qualicum, BC
- Full-time
Competitive total rewards: Salary, bonus, flex benefits & pension plan
Added 7 hours ago
J
Forward Deployed Engineer, Data Engineering & Architecture
Jobgether
Canada
- $130,000 to $150,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Forward Deployed Engineer, Data Engineering & Architecture…
Added 7 hours ago
J
Forward Deployed Engineer, Data Engineering & Architecture
Jobgether
Canada
- $130,000 to $150,000 CAD / year
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Forward Deployed Engineer, Data Engineering & Architecture…
Added 7 hours ago
FS
Manager, Compensation
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
…delivery of Four Seasons compensation programs. As part of the Total Rewards Centre of Excellence, you will provide strategic analytics and guidance, support senior leadership in the design…
Added 8 hours ago
RB
Director, Product - Shared Services & Middle Layer
Royal Bank of Canada
Toronto, ON
- Full-time
A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
Added 8 hours ago
RI
Director, Product - Shared Services & Middle Layer
RBC Insurance
Toronto, ON
- Full-time
A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans

The Canada Life Assurance Company

Sr Client Support Consultant

Winnipeg, MB, Canada

The base salary for this position is between $53,900 - $89,800 annually.

Apply on jobs.canadalife.com About employer

Applications open in a new tab.

Job details

Pay: The base salary for this position is between $53,900 - $89,800 annually.
Posting language: English
Posted: Oct 29, 2026

Original job description

Permanent Full Time

Join our Institutional Investment Solutions team as an Sr Client Support Consultant, Client Support, where you'll play a key role in delivering exceptional service to pension plans, institutional investors, consultants, and internal stakeholders. In this highly collaborative role, you'll act as a trusted resource for client reporting, request-for-proposal (RFP) support, and operational initiatives that contribute to client retention and business growth.

Working closely with investment counsellors, consultants, portfolio managers, and internal partners, you'll help ensure our clients receive timely, accurate, and meaningful information to support their investment governance and decision-making needs. You'll also contribute to strategic projects that enhance the client experience and strengthen our service offering.

This role requires strong people skills, dedication to putting the client at the center of what we do, likes working as a part of a team, Microsoft skills (Word, PowerPoint, Excel, Power BI) and an organized approach with the ability to handle a demanding workload (especially end of quarter).

What you will do

Serve as a primary internal point of contact for institutional clients, consultants, and internal partners, delivering responsive, professional, and solutions-focused support.
Partner with portfolio managers, compliance, legal, operations, and other internal stakeholders to gather information, resolve inquiries, and deliver client solutions
Coordinate and prepare client reporting, including quarterly, monthly, ad hoc, and compliance-related reporting for complex institutional investment accounts.
Input investment data into Morningstar Direct portfolio analytics software, producing client-specific performance exhibits.
Act as a subject matter expert in the completion of Requests for Proposals and due diligence questionnaires
Maintain consultant databases and client specific investment information platforms, ensuring data accuracy and supporting market-facing and client specific information needs.
Support and lead continuous improvement initiatives that enhance processes, reporting accuracy, operational efficiency, and the overall client experience.
Act as our team’s security coordinator (e.g. unsuspend users, submit tickets for new software and access to drives) and help coordinate the onboarding and offboarding of team members
Provide guidance, training, and mentorship to team members and business partners on reporting processes, systems, and best practices.

What you will bring

5+ years of experience in client service, investment operations, institutional investments, pensions, group retirement services, wealth management, financial services, or a related industry.
Strong understanding of institutional investment products, investment performance measurement, pension plans, or investment reporting.
Proven ability to manage multiple priorities and deadlines while maintaining a high degree of accuracy and attention to detail.
Excellent written and verbal communication skills, with the ability to collaborate effectively with internal partners to understand, articulate, and address client information needs.
Strong analytical and problem-solving skills, with a demonstrated ability to investigate issues and develop practical solutions.
Experience coordinating complex projects, client deliverables, or business initiatives involving multiple stakeholders.
Advanced proficiency with Microsoft Office, particularly Excel, Power BI and PowerPoint, and the ability to work effectively with data and reporting tools.
Comfort with leveraging CoPilot and using it to seek ways to improve productivity (e.g. through agents).
Demonstrated commitment to client service excellence, teamwork, continuous learning, and building strong professional relationships.

The base salary for this position is between $53,900 - $89,800 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security: Company-matching pension plan, share ownership program and additional investment options.

Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

Apply on jobs.canadalife.com About employer

More about this job

Responsibilities

The role involves serving as a primary point of contact for institutional clients and coordinating complex investment reporting and RFP support. You will also collaborate with internal stakeholders to resolve inquiries and lead continuous improvement initiatives to enhance the client experience.

Requirements

Candidates must have 5+ years of experience in investment operations, wealth management, or a related financial services field. Proficiency in Microsoft Office tools, particularly Excel and Power BI, along with strong analytical and communication skills, is required.

Skills

Client service
Investment operations
Institutional investments
Pension plans
Investment reporting
Microsoft Office
Excel
Power BI
PowerPoint
Morningstar Direct
Project management
Analytical skills
Problem-solving
Communication skills
CoPilot
Data analysis

Benefits

Career development
Education reimbursement
Flexible health and dental benefits
Mental health benefit
Volunteer day
Company-matching pension plan
Share ownership program
Employee recognition programs
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Institutional Investment Solutions
Client Support
Pension Plans
RFP
Investment Governance
Morningstar Direct
Portfolio Analytics
Due Diligence
Compliance
Wealth Management
Financial Services
CoPilot
Data Accuracy
Operational Efficiency
Mentorship
Stakeholder Management
Reporting
Investment Products
Project Coordination

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Work requirements

Jobs in Canada