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Service Staff | Service Leadership

  • AB, Canada
  • Edmonton, AB, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Welcome to The Canadian Brewhouse, Canada's fastest-growing independent restaurant group! We know that without our incredible teams we wouldn't be a fraction of where we are today. Our teams live and breathe our Core Values; these are 6 key principles that influence all of our decisions as an organization.

  • Take Care of Each Other and Yourself
  • Think Like a Customer
  • Support Your Community
  • Hurry, Don’t Rush
  • Embrace Innovation
  • Be Persistent

Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to strengthen the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude!

What roles are we looking to fill? 

  • Server
  • Host/Hostess
  • Bartender 
  • Ace/Porter/Runner
  • FOH Supervisor

Requirements / What do you need?

  • A passion for people - no experience necessary, we will train you!
  • Willingness to learn and expand your knowledge, as well as grow as an individual
  • Dedication to learning a large menu with many in-house made items
  • Ability to communicate effectively
  • Ambition and drive to create the best experience for your team and guests
  • A drive to find solutions rather than point out problems
FOH Supervisor Role Responsibilities:
  • Table touching, ensuring all guests are receiving that ‘wow’ experience
  • Lead, coach, and mentor your team to embrace the Brewhouse values and culture
  • Handle difficult situations, and guiding the team when challenges arise
  • Support yourself and your team to grow to their full potential within our company!

Considering applying?  These are some of the great benefits of joining our team!

  • Flexible Hours
  • Advancement Opportunities
  • Benefit packages
  • Performance based bonuses
  • Staff Discount
  • Lifelong Friendships

When not at work, you may catch us out in the community volunteering, raising funds for The Canadian Mental Health Association or the local Children's Hospital, or having a couple of drinks with friends. The Brew Crew is a team of devoted, compassionate, and ambitious individuals that are hungry for what the future holds. We believe it's our duty to provide all of our employees with a safe, fun-filled work environment with endless advancement opportunities. Let us tell you more about why you should join the best team in Canada, today!

We can't wait to hear from you!

The Canadian Brewhouse is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals from all backgrounds to apply and join our team.
More about this job

Responsibilities

Provide attentive service to guests and help deliver a high-quality dining experience. FOH Supervisors also lead, coach, and mentor team members, address challenging situations, and support the team's development.

Requirements

Applicants should be passionate about working with people, willing to learn, and able to communicate effectively. They should be motivated to learn the menu, create positive experiences for guests and teammates, and focus on finding solutions; no prior experience is necessary.

Skills

  • Customer Service
  • Communication
  • Team Leadership
  • Coaching
  • Mentoring
  • Conflict Resolution
  • Menu Knowledge
  • Problem-Solving
  • Guest Experience
  • Teamwork
  • Adaptability
  • Learning Agility

Benefits

  • Flexible Hours
  • Advancement Opportunities
  • Benefit Packages
  • Performance-Based Bonuses
  • Staff Discount
  • Lifelong Friendships

Visa sponsorship

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Categories

  • Hospitality
  • Food & Beverage
  • Customer Service & Support
  • Management & Leadership

Keywords

  • Restaurant
  • Food And Beverage
  • Front Of House
  • Server
  • Host
  • Bartender
  • Porter
  • Runner
  • FOH Supervisor
  • Customer Service
  • Guest Experience
  • Table Touching
  • Team Leadership
  • Coaching
  • Mentoring
  • Menu Knowledge
  • Problem-Solving
  • Communication
  • Community Volunteering
  • Restaurant Operations

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