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Added 12 mins ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Under the general supervision of the HAF Project Manager, you will be part of a high-caliber cross functional team leading the E-Permitting Initiative under the City of Saint John Housing…
Added 12 mins ago
GT
Business Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $65 CAD / hour
- Contract
Onsite Flexibility: Hybrid - 4 days in office
Added 12 mins ago
A
Superintendent / Concierge - resident or non-resident
Armco
Mascouche, QC
- Full-time
Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and…
Added 12 mins ago
FH
Registered Nurse, Maternity - Outpatient Clinic, Burnaby Hospital
Fraser Health Authority
Burnaby, BC
- $41.42 to $59.52 CAD / hour
- Other
Participates on designated programs and professional committees, care conferences and councils as assigned, or as agreed to with the Manager.
Added 12 mins ago
D
Business Analyst - Payments
Dexian
Toronto, ON · Greater Toronto Area, Canada
- $60 to $69 CAD / hour
- Contract
Reporting to the Senior Manager, Payments Platform Capabilities, the successful candidate will play a critical role in the management and delivery of business analysis activities on…
Added 12 mins ago
UO
Manager, International Research Partnerships and Innovation - UCalgary International
University of Calgary
Calgary, AB
- Full-time
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Senior Relationship Manager, Global Banking and Markets Marketing
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Toronto, ON
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Senior Manager, Non-Financial Risk and Operational Risk Oversight - Global Transactional Banking
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Toronto, ON
Act as the Global central NFR contact and relationship manager for GTB, ensuring comprehensive oversight and partnership across all jurisdictions and business lines
Added 12 mins ago
IT Project Manager (Hybrid)
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Langley (District), BC · Langley, BC
The IT Project Manager oversees projects from initiation to completion, ensuring alignment with PMBOK standards and organizational strategy. This role manages project scope, schedule,…
Added 12 mins ago
WM
Manager, Industrial Selling
Waste Management, Inc. (WM)
Magog, QC
- Full-time
Every day, our teams support the essential services that help communities thrive. Whether you're developing business strategies, supporting employees, serving customers, managing…
Added 12 mins ago
Manager, Turnarounds
Pembina Pipeline Corporation
Redwater · Sherwood Park, AB · Calgary, AB · AB · Grande Prairie, AB
…an oil and natural gas liquids infrastructure and logistics business. Our operations along the hydrocarbon value chain allow us to offer a full state of midstream and marketing services to…
Added 12 mins ago
CC
Territory Manager – General Surgery & Orthopaedics
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Canada
- Full-time
No, must live in territory for sales positions
Added 12 mins ago
Project Administrator
Thiess
Sudbury, ON
Founded in Australia in 1933, Thiess has grown into a global leader in sustainable mining services and resource solutions, with more than 15,000 employees and operations spanning multiple…
Added 12 mins ago
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Investor Services - Operations Client Service, Assistant Vice President
State Street
Toronto, ON
- Full-time
Must possess superior leadership and managerial skills
Added 12 mins ago
B
Receptionist
BMO
Calgary, AB
- Full-time
Provides a variety of general office support services and clerical tasks to support to one or more business groups and facilitate group operations. Collaborates with internal and external…
Added 12 mins ago
T
Delivery Manager
Talentmatics
Mississauga, ON
- Full-time
We are hiring for Delivery Manager – Banking & Financial Services - Mississauga, Ontario, Canada (Hybrid). Let me know if interested.
Added 12 mins ago
KM
Spécialiste en facturation bilingue (GTA)
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Mississauga, ON
- Full-time
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Added 12 mins ago
QM
Wellness Manager
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Richmond Hill, ON
- $80,000 to $90,000 CAD / year
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We are seeking an experienced Wellness Manager to lead clinical and wellness services for our client, a premier retirement living community. Reporting to the Community Director, this…
Added 12 mins ago
KM
Cyber Security Analyst (GTA)
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Mississauga, ON
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Added 12 mins ago
SH
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Added 26 mins ago
Manager, Volunteer Strategy and Engagement
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Canadian Blood Services is looking for a Regular full-time Manager, Volunteer Strategy and Engagement to join our dynamic Support and Operations team in our Donor Engagement and Corporate…
Added 26 mins ago
CC
Retail Sales Associate
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Added 26 mins ago
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Retail Sales Associate
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Must have knowledge of and passion for cannabis and accessories

The Cigna Group

Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada

Mississauga, ON, L5N 8G6, Canada

Hybrid

Pay Range: $60.00 to $65.00. · Full-time

Apply on jobs.thecignagroup.com About employer

Applications open in a new tab.

Job details

Pay: Pay Range: $60.00 to $65.00.
Job type: Full-time
Workplace: Hybrid
Experience: 3 years of progressive leadership experience, including team management, coaching, performance management and operation oversight.
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Title: Senior Manager PA and DPM contract

Location: Mississauga, ON
Employment Type: Contract

Reason for Vacancy: Replacement – interim assignment

Work Arrangement: Hybrid Department Name:

Pay Type: Hourly

Pay Range: $60.00 to $65.00.

Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role.

About Us:

Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians.

Job Summary:

Express Scripts Canada’s (ESC) Clinical Services team is responsible for the creation, enhancement and maintenance of ESC’s drug formularies, clinical programs and healthcare technology databases (drug, health and dental). The Clinical Services team works closely with the Account Management team to support clients’ PBM needs and provides clinical input on any organizational projects or initiatives requiring clinical knowledge.

The Manager, Prior Authorization (PA) and Drug Plan Management (DPM) will report to the Director, Clinical Services and be responsible for leading and executing strategies pertaining to Prior Authorization and drug plan management services.

As part of the Clinical Services department, this position will also serve as a clinical advisor to the organization and provide leadership to ESC to ensure innovation amongst a competitive landscape.

This position carries accountability for service delivery and SLA performance while driving transformative and sustainable initiatives aimed at improving client-facing service offering and modernization. Responsibilities include directing operations, creating, executing and managing procedures and resolution of customer complaints and inquiries.

Key Responsibilities :

Leadership & Management

Lead the PA and DPM teams in delivering annual strategic objectives, with progress monitored through defined milestones, service-level performance, quality measures and project outcomes.
Foster a growth-oriented culture through coaching and mentoring to expand team proficiency, skill development and cross training to create bench strength and alignment with corporate goals
Lead change-management activities by assessing operational impacts, documenting key risks and mitigation plans, and monitoring implementation progress to support timely adoption.

Strategy

Partner with the Director to define the vision and strategy for the PA and DPM teams and translate priorities into a documented roadmap with owners, milestones, timelines and success measures.
Provide strategic direction and clinical expertise to guide the implementation, communication, education and maintenance of ESC’s Prior Authorization program

Operations

Own end-to-end delivery of PA and DPM operations, ensuring SLAs and quality standards are consistently met across clients.
Develop ongoing operational metrics and performance indicators to monitor performance, workload and productivity and ensure visibility on status of service and trends.
Identify, prioritize and implement process improvements that reduce manual or low-value work, increase team capacity and expand the volume or scope of services delivered; track results using agreed efficiency, quality and capacity measures.
Oversee the onboarding of new clients for Prior Authorization program and support post-implementation activities.
Serve as the subject matter expert for complex internal and external requests; review clinical and plan information, make or recommend coverage decisions within delegated authority and applicable guidelines, and document and communicate the rationale to relevant stakeholders.

What We’re Looking For:

BS in Pharmacy or Doctor of Pharmacy required
Licensed to practice pharmacy in Canada required
Minimum five years of experience in pharmacy benefit management, private healthcare insurance, drug plan management or a related field is preferred.
3 years of progressive leadership experience, including team management, coaching, performance management and operation oversight.
Advanced clinical training or a relevant certification is preferred; an MBA or comparable graduate-level business qualification is an asset.
Demonstrated ability to organize and prioritize multiple initiatives; communicate clearly in written, verbal and presentation formats; use standard business software; and analyze clinical, operational and research data to support recommendations.
Ability to collaborate effectively in team environment and effectively manage multiple projects simultaneously. Excels at fostering cross functional teamwork and partnerships
Demonstrated resourcefulness in identifying operational risks, evaluating practical solutions with the team and implementing preventive actions before service, quality or timeline commitments are affected.
Self-starter able to work in a dynamic, fast paced environment and make independent decisions
Proven skills in time management, planning, prioritization, change management and employee performance management
Strong client service focus through adaptability, flexibility and a commitment to quality
Bilingual; Fluent in French and English (verbal and written) is an asset

Why Join Us?

Competitive compensation, benefits and pension plan
Career development and advancement opportunities
A culture that celebrates innovation and collaboration
Flexible work options and wellness programs

Pre-Employment Requirements

All offers of employment are conditional upon the successful completion of reference checks and background verification in accordance with company policy. Within ESC, for certain positions, obtaining and maintaining a federal government security clearance is a condition of employment. Candidates applying for such roles must meet all eligibility criteria for the applicable clearance level and consent to the security screening process as mandated by federal regulations. Failure to obtain or maintain the required clearance will result in withdrawal of the offer or termination of employment.

Our hiring process includes AI-powered tools to conduct video interviews, take notes and score candidates; however, all scores will be reviewed by hiring managers and our Talent team before making a decision.

NOTE: Internal candidates should apply before November 2, 2026.

Express Scripts Canada is a Cigna company

Express Scripts Canada is a subsidiary of Express Scripts, a Cigna company. Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, wellbeing and peace of mind of those we serve. Cigna offers an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioural health, pharmacy, vision, supplemental benefits, and other related products.

About Express Scripts Canada

Express Scripts Canada is a leading health benefits manager and has been recognized as one of the most innovative. Our clients include Canada's leading insurers, third party administrators and governments. We work with these clients to develop industry-leading solutions to deliver superior healthcare in a cost-controlled environment. We provide Active Pharmacy™ services to more than 7 million Canadian patients and adjudicate more than 100 million pharmacy, dental, and extended health claims annually. Through our proprietary consumer intelligence, clinical expertise, and patients-first approach, we promote better health decisions for plan members, while managing and reducing drug benefit costs for plan sponsors.

It will be a condition of employment that the successful candidate obtains an Enhanced Reliability Clearance from the Federal Government. The candidate will be required to provide supporting documentation to receive clearance if required.

We offer a competitive salary and benefits package, along with a positive work environment built on solid corporate values, integrity, mutual respect, collaboration, passion, service and alignment.

We are an equal opportunity employer that promotes a diverse, inclusive and accessible workplace. By embracing diversity, we build a more effective organization that empowers our employees to be the best that they can be.

We are committed to creating a working environment that is barrier-free and we are prepared to provide accommodation for people with disabilities.

If you require accommodation in completing the online application process, please email: eschr2@express-scripts.com Do not email eschr2@express-scripts.com for an update on your application or to provide your resume as you will not receive a response.

Apply on jobs.thecignagroup.com About employer

More about this job

Responsibilities

The Senior Manager will lead the Prior Authorization and Drug Plan Management teams to deliver strategic objectives and ensure operational excellence. They will act as a clinical advisor, driving modernization initiatives and managing client-facing service offerings.

Requirements

Candidates must hold a Bachelor of Pharmacy or Doctor of Pharmacy degree and be licensed to practice in Canada. A minimum of five years of experience in pharmacy benefit management or a related field, along with three years of progressive leadership experience, is required.

Skills

Pharmacy benefit management
Drug plan management
Team leadership
Strategic planning
Change management
Clinical operations
Prior authorization
Performance management
Data analysis
Project management
Client service
Process improvement
Clinical advisory
Regulatory compliance
Communication

Benefits

Competitive compensation
Pension plan
Career development opportunities
Wellness programs

Visa sponsorship

Not detected in the job text

Keywords

Pharmacy
Prior Authorization
Drug Plan Management
Clinical Services
Healthcare
Insurance
SLA
Operations Management
Change Management
Strategic Roadmap
Performance Indicators
Clinical Expertise
Pharmacy Benefit Management
Health Benefits
Project Management
Process Improvement
Client Relations
Data Analysis
Leadership
Coaching
Mentoring
Regulatory Compliance
Security Clearance
Bilingual
Healthcare Technology

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Jobs in Canada