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Added 1 hour ago
SL
Penetration Testing Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
…and achievement. We are seeking a skilled Penetration Testing Analyst to perform hands-on security testing of applications, infrastructure, and…
Added 3 hours ago
SS
Technical Business Analyst,AVP
State Street
Toronto, ON
- Full-time
We are looking for a Systems Analyst (AVP) who will partner closely with business stakeholders and technology teams to translate business needs into well-defined system solutions. This role…
Added 3 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 6 hours ago
LH
Senior Information Security Analyst
Lifemark Health Group
Brampton, ON · Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
Lifemark Health Group is seeking a Senior Information Security Analyst for a permanent, full-time role on our Security Team. In this position, you will monitor and respond to security…
Added 6 hours ago
P
Procurement & Supply Chain Analyst / Supply Chain Data Analyst (PSCA010)
Potenco
Canada
- Full-time
Our client, an established organization specializing in systems integration and technology solutions, is seeking a Supply Chain Data Analyst with a strong background in procurement,…
Added 6 hours ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst to support the Clinical Data Foundation (CDF) Program. The ideal candidate will have extensive experience in business analysis for electronic…
Added 7 hours ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst to support the Clinical Data Foundation (CDF) Program. The ideal candidate will have extensive experience in business analysis for electronic…
Added 7 hours ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, business process modelling, data modelling, stakeholder engagement, and I&IT…
Added 7 hours ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst to support the Clinical Data Foundation (CDF) Program. The ideal candidate will have extensive experience in business analysis for electronic…
Added 7 hours ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, business process modelling, data modelling, stakeholder engagement, and I&IT…
Added 7 hours ago
S
Laboratory Information System Analyst - Laboratory Information Services - Temporary Full-Time 2026-18987 (2026-18987)
Sunnybrook
Toronto, ON
- Full-time
Communicates and liaises with laboratory staff, Medical/Scientific staff, management, Information Service’s employees and external stakeholders
Added 8 hours ago
SM
29954-RFR-DTS-072 – Business Analyst
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Senior Business Analyst to work with one of our Public Sector clients in Winnipeg, Manitoba. The ideal candidate will have extensive experience in business…
Added 8 hours ago
SM
29954-RFR-DTS-072 – Business Analyst
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Senior Business Analyst to work with one of our Public Sector clients in Winnipeg, Manitoba. The ideal candidate will have extensive experience in business…
Added 8 hours ago
SM
29954-RFR-DTS-072 – Business Analyst
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Senior Business Analyst to work with one of our Public Sector clients in Winnipeg, Manitoba. The ideal candidate will have extensive experience in business…
Added 11 hours ago
CI
Stocktaking Counter
Calian in Space & Technology
Kingston, ON
- Full-time
Record quantities, serial numbers and batch information
Added 11 hours ago
CT
Senior Business Intelligence Analyst – Commercial Strategy
Consumer Tech
Canada
- Full-time
We are looking for a highly skilled and intellectually curious Senior Business Intelligence Analyst to completely modernize how we extract, automate, and present data. This role sits at the…
Added 12 hours ago
NE
Junior Business Data Analyst - Winter 2027 Co-op
Nexus Energy
Toronto, ON
- Volunteer
This co-op offers hands-on experience at the intersection of business, data, and technology within Nexus Energy. You will support teams across Settlements, Accounting, Sales, and Trading by…
Added 16 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 19 hours ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst to support the Clinical Data Foundation (CDF) Program. The ideal candidate will have extensive experience in business analysis for electronic…
Added 19 hours ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst to support the Clinical Data Foundation (CDF) Program. The ideal candidate will have extensive experience in business analysis for electronic…
Added 19 hours ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, business process modelling, data modelling, stakeholder engagement, and I&IT…
Added 19 hours ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, business process modelling, data modelling, stakeholder engagement, and I&IT…
Added 19 hours ago
SM
RQ11482 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Business Analyst with strong experience in business analysis, requirements gathering, business process modelling, data modelling, stakeholder engagement, and I&IT…
Added 19 hours ago
SM
RQ00756 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Analyst to support the Clinical Data Foundation (CDF) Program. The ideal candidate will have extensive experience in business analysis for electronic…
Added 19 hours ago
SM
29954-RFR-DTS-072 – Business Analyst
S M Software Solutions Inc
Winnipeg, MB
- Full-time
We are seeking an experienced Senior Business Analyst to work with one of our Public Sector clients in Winnipeg, Manitoba. The ideal candidate will have extensive experience in business…

The Citco Group Limited

Business Process Design Senior Analyst

Halifax, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of relevant experience in process analysis or improvement
Posting language: English
Posted: Oct 16, 2026

Original job description

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Intelligent Automation (IA) team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

The Intelligent Automation (IA) is multi-skilled team charged with identifying, building and deploying operational solutions leveraging a suite of emerging technologies, such as Machine Learning, Natural Language Processing, Robotics Process Automation, Business Process Management, Reconciliation Tools, APIs and Automation.

Responsibilities

Your Role:

The Transformation Office is seeking an experienced Sr. Business Process Design Analyst to support the Process Design team in driving transformational initiatives. You will (a) lead data gathering and complex analysis; (b) create detailed process documentation and recommendations; (c) manage project documentation and status updates; and (d) contribute to the implementation of process improvements. This role offers an opportunity to apply analytical expertise while working with experienced professionals in a global organization.

Skills Required to be Successful in this Role:

Critical Thinking

Advanced analytical skills with strong attention to detail
Ability to understand complex business processes and workflows
Strong problem-solving capabilities with ability to recommend solutions
Experience in process analysis and improvement methodologies (i.e. Lean Six Sigma, Design Thinking etc.)
Ability to synthesize large amounts of qualitative and quantitative information into clear themes, insights, and recommendations
Experience identifying opportunities to simplify, standardize, or centralize processes across multiple business units.
Ability to evaluate organizational structures, decision-making models, and ownership frameworks to support transformation initiatives.
Ability to assess and document current and target operating models, including roles, responsibilities, governance, and service delivery structures.

Communication / Soft Skills

Strong written and verbal communication skills
Ability to work effectively with stakeholders at various levels
Excellent organizational and time management skills
Ability to confidently and appropriately present information to various audiences
Ability to work independently and lead small initiatives
Skilled in planning and co-facilitating workshops, interviews and stakeholder discussions.

Technical Knowledge

Advanced proficiency in MS Office Suite (Excel, PowerPoint, Word, etc.)
Experience with process mapping tools (Visio, Optix, Figma, etc.)
Strong data analysis and visualization capabilities
Proficient with SharePoint and collaborative tools
Strong proficiency with AI and intelligent automation technologies, including regular use of AI tools to enhance productivity, decision-making, problem-solving, and business outcomes.

Experience

3+ years of relevant experience in process analysis or improvement
Proven track record in data analysis and insights generation
Demonstrated ability to capture, synthesize, and distribute clear, accurate meeting minutes and action items
Strong background in creating executive-level presentations and documentation
Experience facilitating workshops, discovery sessions, stakeholder interviews, or requirements-gathering discussions.
Experience supporting or leading cross-functional transformation initiatives involving multiple business units and stakeholder groups.

Qualifications

About You:

You demonstrate strong analytical thinking and attention to detail
You have experience in process improvement initiatives and understand process improvement methodologies
You can manage multiple complex projects effectively
You're skilled at translating data into actionable insights
You have a track record of delivering high-quality work independently
Knowledge of financial services industry is preferred
Bachelor’s degree in business, or related field

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection

Apply About employer

More about this job

Responsibilities

The Senior Analyst will lead data gathering and complex analysis to support transformational initiatives within the Intelligent Automation team. They are responsible for creating detailed process documentation, managing project updates, and contributing to the implementation of process improvements.

Requirements

Candidates must have at least 3 years of experience in process analysis or improvement and proficiency in process mapping and data visualization tools. A bachelor's degree in business or a related field is required, along with strong analytical and communication skills.

Skills

Process analysis
Lean Six Sigma
Design thinking
Data analysis
Process mapping
Intelligent automation
Machine learning
Natural language processing
Robotics process automation
Business process management
Stakeholder management
Project documentation
Visualization
Critical thinking
Problem-solving
Communication

Benefits

Training and education support
Flexible working arrangements

Visa sponsorship

Not detected in the job text

Keywords

Business Process Design
Intelligent Automation
Lean Six Sigma
Design Thinking
Machine Learning
Natural Language Processing
Robotics Process Automation
Business Process Management
Reconciliation Tools
APIs
Automation
Process Mapping
Visio
Optix
Figma
SharePoint
Data Analysis
Visualization
Financial Services
Transformation Office
Operating Models
Governance
Service Delivery
Stakeholder Management
Project Management
MS Office Suite
AI
Process Improvement
Fund Administration
Alternative Assets

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