Find work in Canada.

583,620 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 hour ago
AH
Coop Work Experience Student
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Internship
…Student positions are available including but not limited to: Junior Help Desk Customer Support; Junior Web Development; Junior Project Support; Junior Business Analyst Support; Health…
Added 1 hour ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 5 hours ago
E
Analyst III GCMSMS (Food Testing) - Eurofins Experchem Laboratories, Inc.
Eurofins
Toronto, ON
- Full-time
Reporting directly to the Department Head, the GC-MS/MS Specialist (Analyst III) will be responsible for providing advanced technical support and analysis within the Food Chemistry team for…
Added 10 hours ago
A&
Associate, Restructuring
Alvarez & Marsal
Toronto, ON
- Full-time
…the strategy, to cash conservation/liquidity management, to business plan development and implementation - providing you with a wide range of experiences and projects. Leveraging your…
Added 10 hours ago
RP
Jr Project Controls Analyst
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
We are seeking a detail-oriented, highly analytical Junior Project Controls Analyst to join the project support team of a prominent Calgary-based organization in the energy and utility…
Added 12 hours ago
RA
Junior Business Analyst (Digital Products - Financial Services)
Recrute Action
Toronto, ON · Waterloo, Toronto, Ontario
- Contract
…advisors and clients. Be part of a collaborative environment where business needs, customer perspectives, and continuous improvement come together to deliver meaningful…
Added 12 hours ago
FI
Corporate Financial Analyst
Family Innovation Corp.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are looking for a Corporate Finance Analyst to join our team for one of our portfolio companies. In this role, you will participate in the execution of corporate finance transactions,…
Added 12 hours ago
FI
Corporate Financial Analyst
Family Innovation Corp.
Vancouver, BC
- Full-time
We are looking for a Corporate Finance Analyst to join our team for one of our portfolio companies. In this role, you will participate in the execution of corporate finance transactions,…
Added 13 hours ago
C
IT Quality Engineer - AVP
Citi
Mississauga, ON
- Full-time
…accounting, and regulatory reporting platforms. The Senior QA Analyst will drive end-to-end testing strategies, BDD automation, UAT certification, and production readiness across critical…
Added 13 hours ago
ES
Senior Business Analyst
eHealth Saskatchewan
SK · Saskatchewan
- $45.73 to $55.64 CAD / hour
- Full-time
This role supports the Business Application Services team by enabling the effective alignment of business needs and technology solutions across the organization. As a Senior Business…
Added 13 hours ago
IC
Business Analyst I
Infotek Consulting Inc.
Toronto, ON
- $37 to $42.5 CAD / hour
- Contract
We are seeking a Junior Business Analyst to join one of our clients in the financial services industry, supporting digital product initiatives, business process improvements, and technology…
Added 14 hours ago
TC
Junior IT Support Analyst
The Citco Group Limited
Halifax, NS
- Full-time
The IT Junior Support Analyst provides IT infrastructure support for all employees in the local office and within the region. The IT Junior Support Analyst s responsible for resolving…
Added 15 hours ago
WO
Senior Accountant, Properties
WP Osborne Executive Search Inc.
Toronto, ON
- Full-time
Overseeing other business transactions to provide financial support, as required.
Added 16 hours ago
G
Data Analyst
GiveBridge
Toronto, ON
- Full-time
We are looking for a curious, detail-oriented Junior Data Analyst to support our growing analytics and reporting needs.You will work closely with the Business Intelligence Lead and…
Added 18 hours ago
L
Senior Security Operations Centre Analyst (Toronto, ON – Hybrid)
LifeLabs
Toronto, ON
- $81,431 to $103,825 CAD / year
The Senior Security Operations Centre Analyst plays a critical role in the identification, investigation, and response to cybersecurity threats affecting LifeLabs systems and data. As a…
Added 18 hours ago
BP
Risk Rotational Analyst – Graduate
BNP Paribas
Montreal, QC
- Other
The RISK Rotational Graduate Analyst role is a permanent position that starts with approximately two (2) years journey in duration within the RISK Americas Junior Talent Program.
Added 19 hours ago
A
Digital Delivery Analyst
Adecco
Calgary, AB
- $70 to $80 CAD / hour
- Full-time
Our client is seeking a Junior/Intermediate Digital Delivery Analyst to support the creation, maintenance, and governance of SAP Master Data across downstream business operations. This role…
Added 1 day ago
CT
Snowflake Architect
Celebal Technologies
Calgary, AB
- Full-time
…experience to serve as a technical leader and trusted advisor for business/stakeholders. This role is not just about building data pipelines. But also architecting the future of our CPKC…
Added 1 day ago
IG
Operations Associate
Insight Global
Toronto, ON
- $25 to $26 CAD / hour
- Contract
- University Degree or Equivalent Work Experience (1-3 years exp)- junior candidate
Added 1 day ago
AC
Junior Financial Analyst
Aston Carter
North Vancouver, BC
- $22 to $26 CAD / hour
- Contract
Aston Carter's large client in Vancouver is seeking a Junior Financial Analyst to join their team!
Added 1 day ago
AC
Senior Actuarial Analyst, Large Accounts Pricing
Aviva Canada
Toronto, ON
- Full-time
…supporting the financial goals of the commercial insurance…
Added 1 day ago
AC
Senior Actuarial Analyst, Large Accounts Pricing
Aviva Canada
Markham, ON
- Full-time
…supporting the financial goals of the commercial insurance…
Added 1 day ago
I
Technology Analyst - GenAI
Infosys
Mississauga, ON
- Full-time
Mentor junior engineers and contribute to code reviews, design discussions, and best practices.
Added 1 day ago
ET
Senior Cybersecurity Analyst
Encore Technical Solutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…program. You’ll also be the go-to security expert for IT and business partners across the…
Added 1 day ago
KR
Senior Business Analyst - Payments
KTek Resourcing
Toronto, ON
- Full-time
Job Title: Senior Business Analyst – Payments

The Citco Group Limited

Junior IT Support Analyst

5151 George Street, Halifax, NS, B3J 1M5, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: You have 3+ years of experience in a similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Citco

Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.

Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.

A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.

About the Role:

The IT Junior Support Analyst provides IT infrastructure support for all employees in the local office and within the region. The IT Junior Support Analyst s responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, in person and via self-service mechanisms.

Customer Support is a global IT group incorporating all business-facing operational support, from internal desktop management through to strategic client integration on Citco’s core software platforms. The service delivered by the Customer Support group is aligned to both strategic Customer demands in a given region.

Working as part of the Customer Support group, this role interacts with multiple functions within the Customer Support IT group and with other groups within the wider IT team. In a day-to-day capacity, the Junior Local IT administrator oversees the day to day operations and evaluates service delivered. The Local IT team are one of the first points of contact for internal business customers and ensure customer expectations are met or exceeded. They are responsible for ensuring defined metrics/benchmarks are met and that standards and processes are followed to provide effective customer service. More generally this role has input on organizational structure and procedures to ensure a comprehensive and robust support model is established.

This role reports into the VP of End User Compute.

Responsibilities

Job Duties in Brief

Diagnose and resolve software and hardware incidents, requests and coordinate/implement scheduled changes, including operating systems, telecoms and enterprise software applications.
To take ownership of issues by carrying out incident analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
To accurately record, update and document incidents and requests in the Service Desk ticketing system.
To maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate and professional manner.
Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
To create, maintain and publish relevant support documentation in order to assist all users in the quick resolution of their incidents and service requests and enable users to become more self-sufficient.
Verify IT Asset Management (ITAM) records up to date.
Provide support and management of physical access and general security of the premises where required.
To complete daily/weekly/monthly IT Health Checks for the Local Office.
Proactively notify Business and IT management of any issues as soon as they’re identified and provide regular updates on proposed solutions.
Assist in BCP planning and testing by ensuring IT hardware and facilities are DR ready.
Report to Business and IT Management on a periodic basis on IT issues, progress, initiatives, upcoming hardware/software replacements/upgrades and anything else which may impact Business operations.
Act as general on-site resource for all IT teams supporting the site.
Cross organizational support – remote support for other locations.

Qualifications

About You

The successful candidate is an experienced and energetic contributor, with the ability to build Customer relationships, while driving alignment and strategy in the Customer Support IT group. You can impact both day-to-day service delivery and Customer Support management and long-term structural group alignment and strategy definition. Mature communicator, with the ability to effectively convey information of a technical nature to non-technical audiences.

You have 3+ years of experience in a similar role.
Demonstrated understanding of ITIL and Change Management
Excellent communication and interpersonal skills – both written and verbal
Demonstrated analytical and problem management skills
Experience in ensuring compliance with industry and local government standards
Bachelor's Degree or technical qualification prevalent to the position
Demonstrated commitment to continuous improvement and training
Strong verbal and written communication skills
Excellent presentation skills and an ability to engage audiences
Ability to build relationships and work well across functions
Experience in a collaborative team environment, accepting workload and responsibilities
Must be able to manage multiple assignments simultaneously and have strong organizational skills; ability to prioritize and oversee multiple initiatives in a fast-paced environment
Demonstrate a strong customer orientation and strategic thinking with an entrepreneurial spirit
Demonstrate cross-functional expertise and the ability to thrive in a highly complex environment

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selec

Apply About employer

More about this job

Responsibilities

The IT Junior Support Analyst is responsible for diagnosing and resolving hardware and software incidents while maintaining high levels of customer satisfaction. They also manage IT infrastructure, document support requests, and ensure compliance with organizational standards and procedures.

Requirements

Candidates must have at least 3 years of experience in a similar role and a bachelor's degree or relevant technical qualification. Strong communication skills, an understanding of ITIL, and the ability to work in a fast-paced, collaborative environment are required.

Skills

IT infrastructure support
Incident management
Service desk ticketing
Hardware troubleshooting
Software troubleshooting
ITIL
Change management
Customer service
Communication skills
Problem management
IT asset management
Technical documentation
BCP planning
Security management
Analytical skills

Benefits

Training and education support
Flexible working arrangements

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Infrastructure
Service Desk
ITIL
Change Management
Hardware
Software
Telecoms
ITAM
BCP
DR
Incident Analysis
Customer Satisfaction
Technical Support
End User Compute
Asset Management
Security
Troubleshooting
Documentation
Analytical Skills

Report this job