Find work in Canada.

577,994 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
K
Transportation Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
…our Mississauga, ON site is looking for a new Transportation Specialist to join our Contract Logistics…
Added 8 mins ago
AC
Engineer, Project
AVI-SPL Canada
Montreal, QC
- Full-time
As a Project Engineer, you will oversee the technical delivery of AV Integration projects. You will review new projects, finalizing documentation such as the bill of materials, drawings,…
Added 8 mins ago
OW
Oliver Wyman- Private Capital/Industrials- Engagement Manager
Oliver Wyman
Toronto, ON
- Full-time
…post-transaction value realization. At Oliver Wyman, we take a multi-specialist approach to our engagements, bringing teams comprising both deep industry and functional expertise, supported…
Added 8 mins ago
DG
Senior Specialist, Debt Solutions
Doane Grant Thornton LLP
Vancouver, BC
- Full-time
As a Senior Specialist, Debt Solutions, your responsibilities will include:
Added 23 mins ago
RC
Operations Support Specialist
Robertson College
Edmonton, AB
- Full-time
Reporting to the Operations Manager, the Operations Support Specialist is a member of the Operations team and keeps the student journey running smoothly behind the scenes in our Schools of…
Added 23 mins ago
RT
Strategic Partnership Specialist (Customer Care)
Recycle Track Systems
BC
- $55,000 to $60,000 CAD / year
This position is a customer and hauling partner approach, excelling not only in the delivery of outstanding client support to both internal and external clients but also in actively…
Added 23 mins ago
B
Mortgage Specialist
BMO
Sault Ste. Marie, ON
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 23 mins ago
B
Mortgage Specialist
BMO
Cobourg, ON
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 38 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
We are currently seeking a Stretch Blow Molding Specialist to join our Advanced Solutioning team. You will be working alongside our process, application, melt delivery and technology teams…
Added 38 mins ago
B&
Civil Engineer - Water
Black & Veatch
Markham, ON
- $115,280 to $192,140 CAD / year
- Full-time
Focus on large-scale water and wastewater infrastructure projects with a focus on the delivery of projects by leading significant portions of a variety of facilities throughout the cycle of…
Added 38 mins ago
MA
Senior Strategy Consultant (Growth, Digital Assets & Emerging Technology)
MultiChain Advisors (MCA)
Toronto, ON
- Full-time
Support product and ecosystem launches, including token generation events where relevant, by coordinating readiness, communications and delivery dependencies.
Added 38 mins ago
BC
HR Specialist, People Services
Belron Canada inc
Montreal, QC
- Full-time
Good working knowledge of Workday, employee lifecycle processes and a tiered HR service delivery model.
Added 38 mins ago
Pension Specialist
UFA Co-operative Ltd.
Calgary, AB
We are growing and are currently seeking a detail-oriented and service-focused Pension Specialist to support the administration, governance, and continuous improvement of the organization's…
Added 38 mins ago
LA
Client Success Manager/Google Ads Specialist for a digital marketing agency
Limitless Agency
Remote, Canada
- $42,000 to $48,000 USD / year
- Full-time
- Remote
Client Success Manager + Google Ads Specialist
Added 38 mins ago
Senior Commercial Engineer
Gibson Energy
AB · Calgary, AB
…providing commercial recommendations required for successful delivery of commercial…
Added 38 mins ago
SC
People Partner
SLR Consulting
Calgary, AB · Vancouver, BC · Guelph, ON · Toronto, ON
- Full-time
…boundaries between Tier 3 partnering and Tier 1 and Tier 2 service…
Added 52 mins ago
CU
Contracts and Agreements Specialist
Carleton University
Ottawa, ON
- Other
Job Title: Contracts and Agreements Specialist
Added 52 mins ago
T&
Associate Director
Turner & Townsend
Toronto, ON
- Full-time
…practical recommendations, and lead multidisciplinary teams through…
Added 52 mins ago
R
Mortgage Specialist Assistant
RBC
Ottawa, ON
- Part-time
As a Mortgage Specialist assistant you will support a top producing Mortgage Specialist in meeting sales objectives and related activities by providing value added administrative service…
Added 52 mins ago
TC
Abilities Management Consultant
The Corporation of The City of Victoria
Victoria, BC
- Other
The City of Victoria is looking for you to bring your specialist knowledge of abilities management (AM) to a team where you can make a positive difference in the lives of our employees.…
Added 1 hour ago
C
Specialist Software Development-CA
CN
Quebec, QC
- Full-time
…commitment, as well as leveraging expertise and skill set to achieve delivery goals. The role contributes to the whole solution by analyzing functional specifications to identify the best…
Added 1 hour ago
SJ
Registered Nurse 4L Medicine
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
…teams to advocate for and promote wellness while ensuring the delivery of safe, effective and ethical nursing care. The RN shares his/her knowledge and expertise with others and contributes…
Added 1 hour ago
SM
RPN General Internal Medicine
St. Michael's Hospital
Toronto, ON
- Temporary
…team to advocate for and promote wellness while ensuring the delivery of safe, effective and ethical nursing care. The RPN shares his/her knowledge and expertise with others and contributes…
Added 1 hour ago
V|
Customer Fulfillment Representative
Veolia | North America
Oakville, ON
- Full-time
…this role, you will act as support to the Customer Fulfillment Specialist in your assigned region. To be effective in this role, you will build and cultivate strong relationships & act…
Added 1 hour ago
UO
Programming Research Specialist, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Full-time
Continuing Education is currently seeking a Full-time Limited Term Programming Research Specialist for approximately 6 months.

The Citco Group Limited

Junior IT Support Analyst

5151 George Street, Halifax, NS, B3J 1M5, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: You have 3+ years of experience in a similar role.
Posting language: English
Posted: Nov 3, 2026

Original job description

About Citco

Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 6,000 employees in 45 countries we pioneer innovative solutions that meet our clients’ evolving needs, and deliver exceptional service.

Our continuous investment in learning means our people are among the best in the industry. And our corporate social responsibility programs provide meaningful and fulfilling work in the community.

A career at Citco isn’t just a job – it’s an opportunity to excel in an environment that genuinely supports your personal and professional development.

About the Role:

The IT Junior Support Analyst provides IT infrastructure support for all employees in the local office and within the region. The IT Junior Support Analyst s responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, in person and via self-service mechanisms.

Customer Support is a global IT group incorporating all business-facing operational support, from internal desktop management through to strategic client integration on Citco’s core software platforms. The service delivered by the Customer Support group is aligned to both strategic Customer demands in a given region.

Working as part of the Customer Support group, this role interacts with multiple functions within the Customer Support IT group and with other groups within the wider IT team. In a day-to-day capacity, the Junior Local IT administrator oversees the day to day operations and evaluates service delivered. The Local IT team are one of the first points of contact for internal business customers and ensure customer expectations are met or exceeded. They are responsible for ensuring defined metrics/benchmarks are met and that standards and processes are followed to provide effective customer service. More generally this role has input on organizational structure and procedures to ensure a comprehensive and robust support model is established.

This role reports into the VP of End User Compute.

Responsibilities

Job Duties in Brief

Diagnose and resolve software and hardware incidents, requests and coordinate/implement scheduled changes, including operating systems, telecoms and enterprise software applications.
To take ownership of issues by carrying out incident analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
To accurately record, update and document incidents and requests in the Service Desk ticketing system.
To maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate and professional manner.
Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
To create, maintain and publish relevant support documentation in order to assist all users in the quick resolution of their incidents and service requests and enable users to become more self-sufficient.
Verify IT Asset Management (ITAM) records up to date.
Provide support and management of physical access and general security of the premises where required.
To complete daily/weekly/monthly IT Health Checks for the Local Office.
Proactively notify Business and IT management of any issues as soon as they’re identified and provide regular updates on proposed solutions.
Assist in BCP planning and testing by ensuring IT hardware and facilities are DR ready.
Report to Business and IT Management on a periodic basis on IT issues, progress, initiatives, upcoming hardware/software replacements/upgrades and anything else which may impact Business operations.
Act as general on-site resource for all IT teams supporting the site.
Cross organizational support – remote support for other locations.

Qualifications

About You

The successful candidate is an experienced and energetic contributor, with the ability to build Customer relationships, while driving alignment and strategy in the Customer Support IT group. You can impact both day-to-day service delivery and Customer Support management and long-term structural group alignment and strategy definition. Mature communicator, with the ability to effectively convey information of a technical nature to non-technical audiences.

You have 3+ years of experience in a similar role.
Demonstrated understanding of ITIL and Change Management
Excellent communication and interpersonal skills – both written and verbal
Demonstrated analytical and problem management skills
Experience in ensuring compliance with industry and local government standards
Bachelor's Degree or technical qualification prevalent to the position
Demonstrated commitment to continuous improvement and training
Strong verbal and written communication skills
Excellent presentation skills and an ability to engage audiences
Ability to build relationships and work well across functions
Experience in a collaborative team environment, accepting workload and responsibilities
Must be able to manage multiple assignments simultaneously and have strong organizational skills; ability to prioritize and oversee multiple initiatives in a fast-paced environment
Demonstrate a strong customer orientation and strategic thinking with an entrepreneurial spirit
Demonstrate cross-functional expertise and the ability to thrive in a highly complex environment

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selec

Apply About employer

More about this job

Responsibilities

The IT Junior Support Analyst is responsible for diagnosing and resolving hardware and software incidents while maintaining high levels of customer satisfaction. They also manage IT infrastructure, document support requests, and ensure compliance with organizational standards and procedures.

Requirements

Candidates must have at least 3 years of experience in a similar role and a bachelor's degree or relevant technical qualification. Strong communication skills, an understanding of ITIL, and the ability to work in a fast-paced, collaborative environment are required.

Skills

IT infrastructure support
Incident management
Service desk ticketing
Hardware troubleshooting
Software troubleshooting
ITIL
Change management
Customer service
Communication skills
Problem management
IT asset management
Technical documentation
BCP planning
Security management
Analytical skills

Benefits

Training and education support
Flexible working arrangements

Visa sponsorship

Not detected in the job text

Keywords

IT Support
Infrastructure
Service Desk
ITIL
Change Management
Hardware
Software
Telecoms
ITAM
BCP
DR
Incident Analysis
Customer Satisfaction
Technical Support
End User Compute
Asset Management
Security
Troubleshooting
Documentation
Analytical Skills

Report this job