Administrative Coordinator and Student Services

Company Description

The Cut Design Academy is a leading Canadian fashion school based in Vancouver, British Columbia, offering diploma, certificate, summer, and part-time programs across design, pattern making, fashion marketing, product development, sourcing, and more. The academy provides a learner-centered environment with small class sizes, taught by experienced industry professionals who bring real-world expertise into the classroom. With a maximum of six students per class, learners receive close guidance, practical training, and personalized feedback to help them build strong, industry-ready skills. The Cut focuses on preparing students for the realities of the competitive fashion industry, equipping them to thrive in a fast-changing field. More information about programs is available at thecutdesignacademy.com.

Role Description

The Administrative Coordinator and Student Services role is a full-time, on-site position based in Canada at The Cut Fashion Design Academy in Vancouver, British Columbia. This role supports day-to-day operations of the academy, including managing front desk activities, responding to inquiries, coordinating student admissions and enrollment, and maintaining accurate student records. The position handles scheduling and classroom logistics, assists with billing and payment processing, and supports communication between students, instructors, and leadership. The coordinator provides student services such as onboarding new students, answering questions about programs and policies, and directing learners to appropriate resources. This role also supports events and workshops, ensures a welcoming and professional environment, and contributes to continuous improvement of administrative processes.

Qualifications

• Strong Communication skills, including clear written and verbal communication and professional interpersonal skills.
• Proficiency in Administrative Assistance tasks, such as scheduling, data entry, record management, and office coordination.
• Customer Service skills to support students and visitors with timely, respectful, and solution-oriented assistance.
• Basic Finance skills to assist with invoicing, payment processing, and tracking tuition and fees accurately.
• Organization Skills to manage multiple priorities, maintain orderly workflows, and meet deadlines consistently.
• Comfort with office software and student information systems; ability to learn new tools quickly.
• Experience in an educational or training environment is an asset, especially in post-secondary or vocational programs.
• Ability to work on-site in Vancouver, British Columbia, with reliability, discretion, and a high level of professionalism.