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Added 13 mins ago
Small Business Associate
TD
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Full-time
…role of Account Manager, Small Business (AMSB). This training program will provide you day to day support from an existing Account Manager, Business Banking as well as an Area Manager who…
Added 13 mins ago
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Full-time
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The Driving Force Group of Companies

Systems Administrator

AB, Canada
Greater Edmonton Metropolitan Area, Canada

Job type: Full-time
Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 24, 2026

Apply About employer

Applications open in a new tab.

Original job description

The Driving Force Group of Companies is a network of world-class transportation and fleet management solutions companies. We're proud to be an Alberta success story that began in a rented office above a small service station. With a can-do attitude and people-first culture, we've grown into an industry leader, operating across Canada, spanning over 40 locations with over 600+ employees.

We are currently looking for a Systems Administrator at our Edmonton location.

What Moves You:

You find real satisfaction in being the person employees turn to when technology isn't cooperating, you're patient, resourceful, and take genuine pride in resolving issues quickly and clearly so people can get back to doing their best work.
You think about security the way a good operator thinks about risk, proactively, consistently, and with an understanding that protecting systems and access isn't just a policy requirement, it's a fundamental responsibility you take personally.
You're early in your IT career and hungry to grow - the idea of working across Microsoft 365, Azure, AWS, Intune, and Fortinet in a fully cloud-based environment genuinely excites you, and you're actively developing your skills to go deeper.
You're organized and methodical, you document what you do, follow processes with discipline, and understand that clean records and accurate asset management are what separate a reactive IT function from a trusted one.

What You'll Do:

Serve as the primary point of contact for Level 1 and Level 2 IT support - receiving, prioritizing, and resolving incidents and service requests across laptops, mobile devices, Microsoft 365 applications, VPN, connectivity, MFA, and account management through phone, email, ticketing, and remote support tools.
Administer the organization's fully cloud-based environment including Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint Online, OneDrive, Azure, and AWS, monitoring system health, application availability, backups, and cloud subscriptions while coordinating with vendors to investigate and resolve technical issues.
Manage user access and identity across the full employee lifecycle: onboarding, offboarding, transfers, and role changes, applying least-privilege and role-based access-control principles and ensuring every access change is properly authorized before it's made.
Oversee endpoint configuration, deployment, patching, security compliance, and secure retirement through Microsoft Intune, while supporting endpoint protection, encryption, antivirus, and email security tools across the organization.
Assist with cybersecurity remediation, phishing investigations, vulnerability patching, and incident response while contributing to IT projects including cloud migrations, application deployments, and security improvements in collaboration with internal teams and external service providers.

What You'll Bring:

1 to 3 years of experience in IT helpdesk, technical support, cloud administration, or a related role, backed by post-secondary education in Information Technology, Computer Science, Cybersecurity, or a related discipline.
Working knowledge of Windows 10/11, Microsoft 365, and familiarity with Microsoft Entra ID, Intune, Azure, and AWS, along with a basic understanding of TCP/IP, DNS, Wi-Fi, VPNs, firewalls, and network security fundamentals.
A solid grasp of cybersecurity principles including least privilege, MFA, patch management, encryption, and phishing protection, with a genuine security mindset that you apply consistently in your day-to-day technical work.
Strong troubleshooting, communication, and documentation skills with the patience to assist non-technical users clearly and the ability to manage multiple incidents simultaneously without letting anything fall through the cracks.
A relevant certification or active progress toward one, ITIL Foundation, Microsoft Azure Administrator, CompTIA A+, CompTIA Security+, AWS Cloud Practitioner, or a Fortinet certification are all considered assets.

What We Offer:

Competitive wages and flexible benefits.
Our company RRSP matching program.
50% off rentals at any of our Driving Force locations.
Learning and growth opportunities.
Paid vacation and wellness time.
We support your wellbeing through our Thrive wellness program.
We 'Celebrate Great' through our rewards and recognition programs.

The Driving Force Groups of Companies values diversity and is committed to providing equal opportunities in the workplace. We invite applicants from qualified individuals of all backgrounds. While we welcome all interested candidates, only those selected for an interview will receive further communication.

If you require accommodation during any part of the recruitment process, please let us know.

Final candidates will be required to undergo a security screening. This may include a driver abstract, criminal history check, reference checks and/or credit check.

Fraudulent Job Posting Alert

The Driving Force Group of Companies has been made aware that fraudulent third-party websites are reposting our job ads to attempt to farm and abuse applicant data. Always apply directly through the official company careers page or a trusted, verified job board like LinkedIn or Indeed. We will never ask for sensitive personal or financial information during the application process.

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More about this job

Responsibilities

Provide Level 1 and Level 2 support, administer cloud services and user identities, and manage endpoint configuration, security, and lifecycle processes. Assist with cybersecurity investigations and remediation, monitor system health, coordinate with vendors, and contribute to cloud, application, and security projects.

Requirements

Applicants should have 1 to 3 years of relevant IT experience and post-secondary education in information technology, computer science, cybersecurity, or a related field. They should have working knowledge of Windows and Microsoft 365, familiarity with Entra ID, Intune, Azure, and AWS, foundational networking and cybersecurity knowledge, and strong troubleshooting, communication, and documentation skills; relevant certifications are assets.

Skills

Level 1 and Level 2 IT Support
Microsoft 365 Administration
Microsoft Entra ID
Microsoft Intune
Azure Administration
AWS Administration
Identity and Access Management
Endpoint Configuration and Security
Cybersecurity
Incident Response
Windows 10/11
Network Troubleshooting
TCP/IP, DNS, Wi-Fi, and VPN
Troubleshooting
Technical Documentation
User Communication

Benefits

Flexible Benefits
Company RRSP Matching
Discounted Vehicle Rentals
Learning and Growth Opportunities
Paid Vacation
Wellness Time
Wellness Program
Rewards and Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Microsoft Entra ID
Exchange Online
Microsoft Teams
SharePoint Online
OneDrive
Microsoft Azure
Amazon Web Services
Microsoft Intune
Fortinet
Windows 10/11
IT Helpdesk
Level 1 Support
Level 2 Support
Identity and Access Management
Least Privilege
Role-Based Access Control
Multi-Factor Authentication
Endpoint Protection
Encryption
Antivirus
Email Security
Patch Management
Phishing Investigations
Incident Response
TCP/IP
DNS
VPN
ITIL Foundation
CompTIA Security+

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