Jobs in Canada

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Added 1 month ago
Senior Manager Operations, Tax Operations
Royal Bank of Canada
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…initiatives providing process design, expert product knowledge, technical expertise, and problem solving unique to one or more specialty areas. Incumbent will analyze and resolve escalated…
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Territory Sales Manager
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Territory Sales Manager
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Territory Sales Manager
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University of Waterloo
Waterloo, ON
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Waterloo, ON
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Director, Information Systems
University of Waterloo
Waterloo, ON
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Director Back Office Development

Kingston, ON, Canada
Toronto, ON, Canada

The maximum of the total target compensation (TTC) range for this role exceeds $200,000, making it exempt from Ontario’s requirement to post a compensation range

Apply on workforcenow.adp.com About employer

Applications open in a new tab.

Job details

Pay: The maximum of the total target compensation (TTC) range for this role exceeds $200,000, making it exempt from Ontario’s requirement to post a compensation range
Experience: 7-10+ years of experience in managing development teams
Posting language: English
Posted: Jun 5, 2026

Original job description

Director Back Office Development

(Location: Remote, Ontario)

Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results.

Empire Life is looking to hire a Director Back Office Development to join our IT Development team! We are actively seeking candidates to fill a current, open position.

The maximum of the total target compensation (TTC) range for this role exceeds $200,000, making it exempt from Ontario’s requirement to post a compensation range

Reporting directly to the VP, Back Office Development, the primary responsibility of the incumbent is to lead the strategic development and management of the company’s enterprise back office technology systems, in line with, and in support of, the broader business strategies and objectives. The incumbent will work closely with business partners, architecture and other teams to ensure we achieve our corporate objectives. They will assist the team in adopting shared methodologies, making commitments and will develop team training programs. The incumbent will also be accountable for the technical feasibility of the solutions provided by the teams, as well as integration across domains. The Director, Development, Back Office also contributes to the Enterprise Architecture practice in a support and advisory role, and liaises closely with IT leadership and peers to assist with strategic planning and integration.

Why pursue this opportunity

Our mission - Provide expertise and intelligent solutions to help Canadians navigate life with confidence.
Assume a pivotal leadership position - harness your expertise to deliver impactful results, shaping and leading your area with experienced foresight.
Influence and innovate at the highest level - we welcome leaders who bring a dynamic blend of fresh perspectives and leading practices to steer our strategic course.

What you’ll be working on

Strategic Leadership
- Identify, recruit and develop fully functional Back Office WorkTeams
- Manage an evolving organization structure, identify key skills, promote a strong and positive culture and forecast future skills, in line with core strategic company planning
- Work with Enterprise Architecture to define a technical roadmap and options on how to evolve the current architecture and systems deployment towards the Future State Architecture (FSA)
- Work with Product Owners to schedule technical improvements that will evolve the current architecture towards the FSA
- Identify/socialize KPIs and metrics to monitor, assess and improve team performance, efficiency and security
- Work closely with the Process Improvement group to help evolve development standards
- Maintain strong working relationships with key stakeholders to ensure the team has a key understanding of the company objectives.
- Stay up to date on industry news. Be knowledgeable about developments from our company, our competitors, and our largest customers, including financial performance, market share, product roadmap, and overall business strategy.
Core Activities
- Manage teams and delivery - be prompt and proactive in helping remove impediments that are detrimental to the back office WorkTeams’ ability to be effective
- Support development teams in the resolution of technical difficulties and/or help identify issues the team team may overlook during feature development (i.e scalability, performance, security)
- Stay abreast of developments in the tools and technologies that Teams are using. Solicit input from Teams and other stakeholders on tools and technologies that could be useful. Spend time getting hands-on familiarity with these tools and technologies.
- Perform financial planning and budgeting for Teams, including anticipating future people requirements, skills development and training needs, tools and technologies required, hardware, travel, and any other resources that people will require.
- Coordinate & manage information across Back Office Team(s)

Coaching & Mentoring
- Provide mentorship, career development advice and guidance to Team-members. This mentorship should include both technical mentorship, as well as soft-skills and other aspects of being effective and successful in a development organization.
- Plan and manage skills development and training for Team-members. Think carefully about areas where their skills need greatest development, or where the most opportunity for improvement exists; work with the person to identify appropriate training; and obtain budget and time allowance to complete it.
- Provide performance feedback and complete performance evaluations for Team-members. Informal performance feedback should be provided on a frequent basis, and should include feedback from fellow Team-members. Feedback should be focused on recognition for achievement, and opportunities for growth.

What we’re looking for you to have

University education in Computing or equivalent educational and professional experience.
7-10+ years of experience in managing development teams
Comprehensive understanding of Event Driven Development, Bounded Context, Agile Software Development and microservices/APIs, streaming technologies (Kafka, etc.)
Strong communication skills, ability to influence and lead. Proven ability to build strong relationships with Senior Leadership, IT staff and peers. Collaborates with business stakeholders and Vendors to evolve and facilitate IAM services and processes.
Highly motivated and able to work effectively under minimal supervision. Demonstrates strong organization skills and time management. Ability to manage multiple tasks / projects while ensuring deadlines are met.
Must be process driven, detail oriented and organized in both thought and practice. Strong analytical and problem solving skills.
Demonstrated leadership and mentorship skills. Ability to lead technical resources both within the company and at third party vendors.
Extended Availability: Requirement for occasional overtime or after-hours support as dictated by business needs.
If you are applying for a position which is open to applicants across Canada, unless otherwise indicated in the position, language proficiency in English is required for communicating with customers, advisors, or employees across Canada.

Beyond the salary

For permanent full-time positions, Empire Life offers a comprehensive total rewards package that includes:

Competitive salaries with annual pay increases
Annual bonus program, which recognizes both strong company performance and individual contributions, for non sales positions
Competitive uncapped commission, for sales positions
A comprehensive employer-funded benefits package starting from day one of employment, that includes life insurance, disability, health and dental and a generous health account
Flexible work arrangements and an annual allotment of personal health days.
Four weeks annual vacation from hire date
A defined contribution pension plan with generous employer matching
Top up programs for parental leave and compassionate leave
Employer-sponsored wellness and recognition programs
A cash employee referral program

To learn more about working at Empire Life, visit https://www.empire.ca/workatempire.

Get to know us

Empire life is proud to be an equal opportunity employer. We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined. Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Empire Life welcomes applications from people with disabilities and disabled people. Accommodations are available upon request for candidates taking part in all aspects of the screening and selection process. If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca .

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Director at Empire Life will lead and grow the back office development teams and plan the technology that runs back office systems. They will also coach team members, manage budgets, and remove blockers so teams can deliver.

Requirements

Candidates need a university degree in computing or equivalent experience, 7 to 10 or more years managing development teams, and strong knowledge of event-driven development, microservices and APIs, and streaming technologies such as Kafka. Strong English communication and leadership skills are required.

Skills

Kafka
Event Driven Development
Bounded Context
Agile Software Development
Microservices
APIs
Streaming technologies
Enterprise Architecture
Technical roadmap planning
Team leadership
People management
Mentoring and coaching
Performance evaluation
Budgeting and financial planning
KPI and metrics design
Vendor management
Stakeholder management
Analytical problem solving
Scalability, performance and security review
Identity and Access Management

Benefits

Annual bonus program
Employer-funded benefits from day one
Life, disability, health and dental insurance
Health spending account
Flexible work arrangements
Four weeks vacation
Defined contribution pension with employer matching
Parental and compassionate leave top-up
Wellness and recognition programs
Employee referral program

Keywords

Director Development
Back Office Development
Engineering Manager
Development Manager
Enterprise Architecture
Event Driven Development
Bounded Context
Agile
microservices
APIs
Kafka
streaming
Identity and Access Management
IAM
technical roadmap
team leadership
insurance technology
remote Ontario

Seniority

Director

Perks

Generous paid time off
Flexible hours
Parental leave
Retirement plan
Visa sponsorship
Performance bonus
Wellness program

Tools

Kafka

Languages

English

Fields of study

Computing

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Work requirements

Jobs in Canada