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Added 15 mins ago
EP
Customer Care Coordinator
East Penn Canada: Backup Power Division
Courtice, ON
- Full-time
As a core member of the Customer Care Team, the Coordinator also contributes to the growth of a profitable service business by identifying trends, communicating opportunities, and helping…
Added 1 hour ago
MD
Information Desk Coordinator / Customer Service Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position provides administrative support work, providing a variety of detailed, procedural program information and services to external customers. Position often explains procedures…
Added 2 hours ago
L&
Lessons Coordinator
Long & McQuade Musical Instruments
Courtenay, BC
- Full-time
Basic office administration and customer account management skills
Added 4 hours ago
CN
Commissary & Catering Coordinator
Canadian North
Ottawa, ON
- Full-time
Do you enjoy coordinating complex operations, building strong vendor relationships, and creating exceptional customer experiences? As a Commissary & Catering Coordinator, you'll play a key…
Added 4 hours ago
L&
Lessons Coordinator
Long & McQuade Musical Instruments
Chilliwack, BC
- Full-time
Basic office administration and customer account management skills
Added 8 hours ago
H
Client Service Coordinator
HairClub
Ottawa, ON
- Full-time
Make money! Make a Difference! We offer a base salary and a consistent schedule that enables you to have an excellent work-life balance. We also provide an extensive training program on all…
Added 8 hours ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
Surrey, BC
- Temporary
Reporting to the Leader, the Coordinator is the primary point of contact for management staff related to scheduling and/or timekeeping. The Coordinator is responsible for investigating and…
Added 9 hours ago
FG
Glazing Project Manager
Flynn Group of Companies
Winnipeg, MB
- Full-time
Ongoing training through Flynn University and eLearning
Added 9 hours ago
BT
Carrier Sales Coordinator - Mississauga
Bison Transport Inc.
Mississauga, ON
- Full-time
As a Carrier Sales Coordinator, you will play a crucial role in our operations by sourcing and securing reliable carriers to meet our clients' transportation needs. You will be responsible…
Added 9 hours ago
BT
Carrier Sales Coordinator - Winnipeg
Bison Transport Inc.
Winnipeg, MB
- Full-time
As a Carrier Sales Coordinator, you will play a crucial role in our operations by sourcing and securing reliable carriers to meet our clients' transportation needs. You will be responsible…
Added 10 hours ago
WP
Ticketing Services & Entertainment Coordinator
Westerner Park
Red Deer, AB
- Full-time
Westerner Park is seeking a full-time Ticketing Services & Entertainment Coordinator to join our dynamic team. The Ticketing Services & Entertainment Coordinator is responsible for…
Added 10 hours ago
T
E-Commerce Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Full-time
As an E-Commerce Coordinator, you will be the bridge between our products and the thousands of customers who browse our website every day. You’ll work closely with our Development, UX/UI,…
Added 10 hours ago
AH
Unit Clerk
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
The Unit Clerk functions as a receptionist and clerk for the Royal Alexandra Hospital Emergency Department. It is a dynamic, fast paced position that requires strong time management and…
Added 10 hours ago
AH
Unit Clerk
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
The Unit Clerk functions as a receptionist and clerk for the Royal Alexandra Hospital Emergency Department. It is a dynamic, fast paced position that requires strong time management and…
Added 11 hours ago
VE
Sr. Surface Land Coordinator
Vermilion Energy
Calgary, AB
- Full-time
Vermilion is seeking a Sr. Surface Land Coordinator to join our Canadian Business Unit as a key partner to our asset teams, brokers, landowners, regulators and other stakeholders, ensuring…
Added 11 hours ago
Rental Coordinator
Alta Equipment Group
Dorval, QC
…team, ability to learn quickly, ability to follow instructions and show initiative, great customer service skills, attention to details and is fast…
Added 14 hours ago
FH
Senior Project Manager - Redevelopment & Major Projects
Fraser Health Authority
Surrey, BC
- $55.25 to $79.42 CAD / hour
- Full-time
Serves as a Redevelopment site coordinator monitoring all planning and project activities on designated site(s), including those led by other site Redevelopment teams, identifying areas of…
Added 14 hours ago
PD
Health and Safety Coordinator
Priestly Demolition Inc.
King, ON
- Full-time
The Health & Safety Coordinator will support all health and safety and environmental related initiatives on worksites, ensuring all employees are provided a safe work environment. This role…
Added 15 hours ago
WI
Project Coordinator
Western Integrated Ltd.
Burnaby, BC
- Full-time
We are seeking a professional, organized, and detail-oriented Project Coordinator to support the successful delivery of electrical projects. As a key member of the project team, the Project…
Added 15 hours ago
SC
SAP iXp Intern - Solution Adoption Campaign Coordinator
SAP Careers
Toronto, ON
- $18 to $36 CAD / hour
- Full-time
…Systems (MIS), or something similar. You’ll bring experience in customer success, marketing, or communications, combined with well-developed technical and business expertise, and a genuine…
Added 15 hours ago
SC
SAP iXp Intern - Solution Adoption Campaign Coordinator
SAP Careers
Vancouver, BC
- $18 to $36 CAD / hour
- Full-time
…Systems (MIS), or something similar. You’ll bring experience in customer success, marketing, or communications, combined with well-developed technical and business expertise, and a genuine…
Added 16 hours ago
1
Assistant Office Manager-Creekside Dental, Kelowna
123Dentist
Kelowna, BC
- $65,000 to $80,000 CAD / year
- Full-time
Mentorship and training from highly skilled, experienced dental professionals; a great opportunity to grow and excel
Added 16 hours ago
ML
MRO Coordinator
Maple Leaf Foods Inc
Hamilton, ON
- $47,000 to $69,000 CAD / year
- Full-time
The MRO Coordinator promotes and maintains a safe working environment through compliance with MLF’s Health and Safety Program. This includes Food Safety and Environmental compliance.
Added 17 hours ago
CH
Coordinator, Guest Logistics
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
The Coordinator, Guest Logistics supports all logistics related to the transportation of guests between key meeting points and CMH staging areas. This role requires a keen eye for…
Added 17 hours ago
CH
Transfer Coordinator, Kelowna (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…coach, responsibilities include a variety of administrative and safety-related tasks, as well as logistics management and customer…

The Erb Group

Customs Coordinator

Mississauga, ON, Canada

Compensation: Range from $20 - $24.25/hr

Apply About employer

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Job details

Pay: Compensation: Range from $20 - $24.25/hr
Posting language: English
Posted: Oct 2, 2026

Original job description

We Bring Food to Your Family’s Table

Erb Group is one of North America’s largest privately owned refrigerated transportation providers. Erb Group specializes in the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. Erb Group is a family-owned business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, and Winnipeg. In addition, we have been recognized as a Best Fleets to Drive For recipient for several years, a Top Fleet Employer, and continue to be a safety industry leader.

Shift: Monday - Friday; 3 p.m. - 12 a.m / midnight

Compensation: Range from $20 - $24.25/hr

SUMMARY

The Customs Coordinator is responsible for creating and updating ACE/ACI manifests for drivers, while also providing ACE/ACI related support to dispatchers.

PRIMARY RESPONSIBILITIES

Complete ACE/ACI manifests and set up Prior Notice
Fax Prior Notice information to Customs broker and check Prior Notice website confirmation
Check inbound PARS and PAPS in system
Create and fix ACE and ACI’s for drivers using BorderConnect and send copies to drivers
Update and locate information on BorderConnect for drivers
Provide general support for all dispatchers with drivers’ paperwork for ACI/ACE
Update and maintain ACE/ACI Fax number list, generally once a month
Assist in taking dispatch calls from customers and drivers, and respond to inquiries when possible
Contact customers and/or drivers when issues arrive (i.e., time delays, missing paperwork)
Ensure follow up is being done with Customs Brokers or Customers when clearances are delayed
Maintain Master Customs Broker list along with Fax #’s and email contacts
Create PARS/PAPS stickers and monitor supplies
Complete other duties as assigned

REQUIREMENTS/QUALIFICATIONS

Intermediate experience using MS Office (Excel, Word, Outlook)
Experience with AS400 preferred
Knowledge of U.S. geography considered an asset
Strong organization, time management, and computer skills required
Excellent verbal and written communication service skills
Ability to work independently and as part of a team

WORKING CONDITIONS

Position based on 45-hour week.

Your Cool Work Perks
Benefits available from day 1

We’re motivated by doing business with good people and hiring them too.

Company-paid health insurance plans (health, prescription, dental, and vision)
Company-paid group life insurance
Long-term disability insurance
Employee & Family Assistance Program (EFAP)
Enjoy $1,600 in massage therapy benefits
TFSA and RRSP savings plans with company matching contributions (available after 3 months)
Profit-sharing opportunity
Referral bonus program
Safety shoe voucher
Uniform and annual tool allowance for apprentice and mechanic technicians
Corporate discounts with Josslin Insurance and GoodLife Fitness
Educational assistance of up to 50%, with specific training required by Erb Group paid in full
Career advancement opportunities
Community and philanthropy opportunities
Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

How to Make Your Next Cool Move – Apply online today!

Having trouble completing the application? Contact us at 1-800-461-5299 or Recruiting@erbgroup.com.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet almost every qualification. At Erb Group, we’re committed to continually improving our approach to building a diverse, inclusive, and value-driven workplace. If you’re excited about this role but your past experiences don’t align perfectly with our job description, we encourage you to apply regardless. You could just be the right candidate for this role or others!

Erb Group is an equal opportunity employer and is committed to providing an inclusive and barrier-free work environment, including all stages of the hiring process. If you require accommodation, please contact Recruiting@erbgroup.com or call 1-800-461-5299. All information received in relation to accommodation will be kept confidential.

We thank all those who apply. Only those selected for further consideration will be contacted.

Apply About employer

More about this job

Responsibilities

The Customs Coordinator is responsible for creating and updating ACE/ACI manifests for drivers and providing support to dispatchers. They also manage communication with customs brokers and customers to resolve documentation or clearance issues.

Requirements

Candidates should have intermediate proficiency in MS Office and strong organizational and communication skills. Experience with AS400 and knowledge of U.S. geography are considered assets for this role.

Skills

ACE/ACI manifests
BorderConnect
Dispatch support
MS Office
Excel
Word
Outlook
AS400
Time management
Communication skills
Organization
Customer service
Problem solving
Data entry

Benefits

Health insurance
Prescription drug coverage
Dental insurance
Vision insurance
Group life insurance
Long-term disability insurance
Employee & Family Assistance Program
Massage therapy benefits
TFSA savings plan
RRSP savings plan
Profit-sharing
Referral bonus
Safety shoe voucher
Uniform allowance
Tool allowance
Corporate discounts
Educational assistance

Visa sponsorship

Not detected in the job text

Keywords

Customs Coordinator
Transportation
Logistics
ACE
ACI
Manifests
BorderConnect
Dispatch
PARS
PAPS
Customs Broker
AS400
MS Office
Supply Chain
Refrigerated Transportation
Documentation
Compliance

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