Jobs in Canada

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Gas Bar Attendant (Casual) - Downtown Red Deer- Central Alberta Co-op
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Leadership Development Program: Take advantage of growth opportunities and advance your career within our organization. Select the link for more information:
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SCADA Engineer or SCADA Engineering Technologist
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Front of House Manager
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London, ON · Hamilton, ON · Guelph, ON · Kingston, ON · Toronto, ON · Ottawa, ON · Oakville, ON · Kitchener, ON · Vaughan, ON · Chatham-Kent, ON · Chatham, ON · North York, ON
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Registered Massage Therapist
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Key Account Manager
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Beauty Manager, Hourly Full Time Day
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(CAN) Manager, Facility Design (IC)
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The Manager, Facility Design supports the New Store Program by coordinating facility design activities associated with site transition and portfolio integration initiatives. The role…
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Senior Transportation Engineer
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Expert Program and Project Management
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Clinical Research Manager
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Project Manager
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Manager, Advisor Excellence, Business Banking - Toronto
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Assistant Category Manager
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Environmental Specialist, Assessment Follow Up Program
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Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week
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CN
Environmental Specialist, Assessment Follow Up Program
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Port Hope, ON
- Full-time
Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week

The Erb Group

Employee Relations - Employee Relations Partner

Mississauga, ON, Canada

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Experience: 3–5 years of progressive Human Resources or Employee Relations experience.
Posting language: English
Posted: Nov 10, 2026

Original job description

We Bring Food to Your Family’s Table

Erb Group is one of North America’s largest privately owned refrigerated transportation providers. Erb Group specializes in the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. Erb Group is a family-owned business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, and Winnipeg. In addition, we have been recognized as a Best Fleets to Drive For recipient for several years, a Top Fleet Employer, and continue to be a safety industry leader.

SUMMARY

The Employee Relations Partner serves as a trusted advisor to employees and leaders, providing guidance on workplace matters while fostering a respectful, engaged, and high-performing culture. Partnering with leaders across assigned terminals and departments, this role supports employee relations, performance, engagement, accommodations, and workplace concerns while ensuring the consistent application of company policies and employment legislation. Reporting to the Manager, Employee Relations, the Employee Relations Partner helps strengthen the employee experience by building positive working relationships, resolving workplace issues, and supporting an inclusive, productive, and engaging workplace.

PRIMARY RESPONSIBILITIES

Employee Support & Workplace Relations

Act as the primary Employee Relations contact for assigned business groups.
Build strong relationships with employees and leaders to provide proactive workplace support.
Provide guidance on employee relations matters, workplace concerns, attendance, performance, conduct, and conflict resolution.
Support the resolution of employee concerns using collaborative and solution-focused approaches.
Assist leaders in navigating difficult workplace conversations while promoting consistency and fairness.
Conduct or support workplace investigations, fact finding, and documentation.
Maintain confidentiality while handling sensitive employee matters.

Leader Partnership

Coach and support supervisors and managers on employee-related matters.
Provide advice on progressive discipline, performance management, attendance management, and policy interpretation.
Support leaders through employee life-cycle activities including onboarding, promotions, transfers, leaves, accommodations, and separations.
Help leaders build positive and engaged workplace cultures.

Employee Engagement & Culture

Support the delivery of employee engagement initiatives across the organization.
Assist with recognition programs, employee events, communication initiatives, and culture-building activities.
Support employee listening sessions and engagement surveys.
Identify trends and recommend improvements that enhance the employee experience.
Promote Erb values through day-to-day interactions.

Attendance, Disability & Accommodation Support

Partner with the Wellness team to support workplace accommodations and return-to-work planning.
Assist leaders with attendance management and documentation.
Support the interactive accommodation process while maintaining employee confidentiality.
Ensure accommodations are implemented effectively within operational requirements.

Performance Management

Support performance improvement discussions and documentation.
Coach leaders on goal setting, feedback, coaching, and employee development.
Assist with probationary reviews and performance planning.
Promote early intervention to resolve workplace issues before escalation.

Policy & Compliance

Interpret and apply company policies consistently.
Support compliance with the Canada Labour Code and applicable provincial legislation.
Assist with policy education and communication.
Identify opportunities to improve policies and procedures.

Projects & Continuous Improvement

Participate in Employee Relations, Engagement and Culture projects.
Assist with implementation of initiatives.
Support organizational change initiatives.
Contribute ideas that improve employee experience and operational effectiveness.
Assist with reporting and trend analysis related to employee relations activities.

QUALIFICATIONS

Education

Post-secondary education in Human Resources, Industrial Relations, Business, or a related field is preferred.
CHRP designation or working toward certification is considered an asset.

Experience

3–5 years of progressive Human Resources or Employee Relations experience.
Experience supporting leaders in employee relations matters.
Experience conducting workplace investigations is considered an asset.
Experience in transportation, logistics, distribution, manufacturing, or another multi-site environment is preferred.

Knowledge & Skills

Strong employee relations and conflict resolution skills.
Excellent interpersonal and relationship-building abilities.
Strong verbal and written communication skills.
Sound judgment and problem-solving capabilities.
Ability to maintain confidentiality and professionalism.
Knowledge of employment legislation and human rights requirements.
Strong organizational and time management skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office and HRIS systems (Dayforce experience is an asset).
Proficiency in French is required. Proficiency in English is also required because this position must regularly communicate with employees and leaders located outside Quebec. The need for English has been assessed and is limited to the duties where it is necessary to perform the role effectively.

WORKING CONDITIONS

This is a full-time position based on a 40-hour work week, with flexibility required to meet business needs.
Occasional travel to terminals across Canada is required.
Occasional evening or weekend work may be required to support business operations.
Ability to work in both office and operational environments, including terminals, warehouses, docks, and shops.

Your Cool Work Perks
Benefits available from day 1

We’re motivated by doing business with good people and hiring them too.

Company-paid health insurance plans (health, prescription, dental, and vision)
Company-paid group life insurance
Long-term disability insurance
Employee & Family Assistance Program (EFAP)
Enjoy $1,600 in massage therapy benefits
TFSA and RRSP savings plans with company matching contributions (available after 3 months)
Profit-sharing opportunity
Referral bonus program
Safety shoe voucher
Uniform and annual tool allowance for apprentice and mechanic technicians
Corporate discounts with Josslin Insurance and GoodLife Fitness
Educational assistance of up to 50%, with specific training required by Erb Group paid in full
Career advancement opportunities
Community and philanthropy opportunities
Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

How to Make Your Next Cool Move – Apply online today!

Having trouble completing the application? Contact us at 1-800-461-5299 or Recruiting@erbgroup.com.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet almost every qualification. At Erb Group, we’re committed to continually improving our approach to building a diverse, inclusive, and value-driven workplace. If you’re excited about this role but your past experiences don’t align perfectly with our job description, we encourage you to apply regardless. You could just be the right candidate for this role or others!

Erb Group is an equal opportunity employer and is committed to providing an inclusive and barrier-free work environment, including all stages of the hiring process. If you require accommodation, please contact Recruiting@erbgroup.com or call 1-800-461-5299. All information received in relation to accommodation will be kept confidential.

Please note that this Erb Group job posting is intended to provide an overview of the position, including key responsibilities and qualifications, and does not represent a comprehensive job description.

We thank all those who apply. Only those selected for further consideration will be contacted.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The Employee Relations Partner acts as a trusted advisor to leaders and employees, providing guidance on workplace matters, performance management, and conflict resolution. This role also supports employee engagement initiatives, workplace investigations, and ensures consistent application of company policies and employment legislation.

Requirements

Candidates should have 3-5 years of progressive Human Resources or Employee Relations experience, preferably in a multi-site environment. A post-secondary education in a related field is preferred, and proficiency in both English and French is required.

Skills

Employee relations
Conflict resolution
Performance management
Workplace investigations
Policy interpretation
Coaching
Communication skills
Interpersonal skills
Problem-solving
Employment legislation
Human rights
Organizational skills
Time management
Microsoft Office
HRIS
French proficiency

Benefits

Health insurance
Prescription coverage
Dental insurance
Vision insurance
Group life insurance
Long-term disability insurance
Employee & family assistance program
Massage therapy benefits
TFSA savings plan
RRSP savings plan
Profit-sharing
Referral bonus
Safety shoe voucher
Uniform allowance
Tool allowance
Corporate discounts
Educational assistance

Visa sponsorship

Not detected in the job text

Keywords

Employee Relations
Human Resources
Performance Management
Conflict Resolution
Workplace Investigations
Canada Labour Code
Dayforce
HRIS
Transportation
Logistics
Policy Compliance
Employee Engagement
Disability Management
Accommodation
Coaching
Industrial Relations
CHRP
Multi-site environment
Attendance Management
Employee Experience

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Work requirements

Jobs in Canada