Sales - Business Development Manager

We Bring Food to Your Family’s Table

Erb Group is one of North America’s largest privately owned refrigerated transportation providers. Erb Group specializes in the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. Erb Group is a family-owned business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, and Winnipeg. In addition, we have been recognized as a Best Fleets to Drive For recipient for several years, a Top Fleet Employer, and continue to be a safety industry leader.

SUMMARY

The Business Development Manager is responsible for searching for freight opportunities and providing ongoing support for existing assigned customers. The role also requires the supervision of one or more other inside sales representatives assigned their own customers. This individual is responsible for achieving quarterly/annual sales goals for their team, building strategic business relationships, and providing vision for sales strategies and their execution. The Business Development Manager coordinates with the Director of Sales to contain the costs of selling to achieve predetermined profit yields.

PRIMARY RESPONSIBILITIES

• Maintain ongoing rapport between the inside sales team and existing customers, while also following up on possible sales leads and seeking new business.
• Facilitate the growth of new business and develop new business relationships. Assist in developing strategies to increase business and stay informed on competitive activity.
• Assist customers with service difficulties, i.e., credit, paperwork, operational issues, etc.
• Coordinate with the Director of Sales to implement sales policies, plans and programs to meet organizational objectives.
• Manage the activities and performance of the Inside Sales Representatives, including hiring, training, and assisting with promotion or termination decisions.
• Coordinate with the Pricing Department on a regular basis, securing new rate agreements and negotiating regular rate increases.
• Coordinate with sales channels to raise awareness of company offerings and initiate new business ventures to increase market share and meet fiscal goals.
• Conduct analysis to manage sales performance against corporate objectives and market developments.
• Develop, manage, and nurture new business accounts and partnerships to accomplish profit and volume goals.
• Maximize relationships with key retail, wholesale, grocery, and foodservice partners.
• Work with the Director of Sales on special projects.
• All other duties as required.

REQUIREMENTS/QUALIFICATIONS

• Relevant postsecondary education is required.
• Six years of work experience in transportation, in a management capacity, is preferred.
• Must have excellent organizational, communication and computer skills, i.e., Word, Excel, PowerPoint, and Web.
• Able to build and maintain lasting relationships with corporate departments, key business partners, and customers.
• Demonstrated knowledge of marketing and advertising theories and practices.
• Demonstrated knowledge of accounting and financial practices.
• Strong problem identification and problem resolution skills.
• Strong attention to detail.
• A professional, responsive, and positive work attitude is essential.

WORKING CONDITIONS

• Salaried position, based on a 45-hour workweek.
• Some travel may be required.
• Manual dexterity required to use a desktop computer and peripherals.
• Overtime as required.

Your Cool Work Perks
Benefits available from day 1

We’re motivated by doing business with good people and hiring them too.

• Company-paid health insurance plans (health, prescription, dental, and vision)

• Company-paid group life insurance

• Long-term disability insurance

• Employee & Family Assistance Program (EFAP)

• Enjoy $1,600 in massage therapy benefits

• TFSA and RRSP savings plans with company matching contributions (available after 3 months)

• Profit-sharing opportunity

• Referral bonus program

• Safety shoe voucher

• Uniform and annual tool allowance for apprentice and mechanic technicians

• Corporate discounts with Josslin Insurance and GoodLife Fitness

• Educational assistance of up to 50%, with specific training required by Erb Group paid in full

• Career advancement opportunities

• Community and philanthropy opportunities

• Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

How to Make Your Next Cool Move – Apply online today!

Having trouble completing the application? Contact us at 1-800-461-5299 or Recruiting@erbgroup.com.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet almost every qualification. At Erb Group, we’re committed to continually improving our approach to building a diverse, inclusive, and value-driven workplace. If you’re excited about this role but your past experiences don’t align perfectly with our job description, we encourage you to apply regardless. You could just be the right candidate for this role or others!

Erb Group is an equal opportunity employer and is committed to providing an inclusive and barrier-free work environment, including all stages of the hiring process. If you require accommodation, please contact Recruiting@erbgroup.com or call 1-800-461-5299. All information received in relation to accommodation will be kept confidential.

Please note that this Erb Group job posting is intended to provide an overview of the position, including key responsibilities and qualifications, and does not represent a comprehensive job description.

We thank all those who apply. Only those selected for further consideration will be contacted.