Account Manager
- Surrey, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- Minimum 2 years of sales experience, preferably within the tools and fasteners industry.
- Posting language
- English
- Posted
Original job description
The Fastener Group, a well-established wholesaler of tools and fasteners across Western Canada is seeking an experienced Account Manager to join our growing sales team located In Surrey, British Columbia. Reporting to the Regional Sales Director, this role is responsible for developing and maintaining strong customer relationships, expanding business opportunities, and driving sales growth throughout Surrey and the surrounding area. This position requires frequent travel within the territory.
Key Responsibilities
- Build and maintain long-term relationships with new and existing customers.
- Maintain up-to-date knowledge of our product lines to provide effective solutions.
- Proactively identify, pursue, and secure new business opportunities.
- Deliver knowledgeable product support tailored to customer needs.
- Prepare and present quotes, process orders, and maintain accurate records in company systems.
- Collaborate with internal teams to ensure outstanding customer service and support.
- Represent The Fastener Group with professionalism and integrity.
Qualifications & Skills
- Minimum 2 years of sales experience, preferably within the tools and fasteners industry.
- Strong English communication skills, both written and verbal.
- Proven ability to work independently while remaining highly service oriented.
- Self-motivated with a results-driven, positive attitude.
- Excellent interpersonal, communication, and presentation skills.
- Strong problem-solving and analytical abilities.
- Demonstrated success in meeting and exceeding sales objectives.
- Proficiency with computer applications, including Microsoft Office and CRM systems.
- Valid driver’s license with a clean driving record.
COMPANY OVERVIEW
The Fastener Group (“TFG”) is a Canadian-owned, market-leading seller of fasteners, tools, safety gear, and other related accessories and has been serving customers in the construction industry, oil and gas, government, and heavy industries since 1979. TFG stands as one of Western Canada’s largest fastener and accessory sellers, spanning from Manitoba to British Columbia.
The Fastener Group is a fair and inclusive employer dedicated to diversity.
More about this job
Responsibilities
Build and maintain customer relationships, identify and secure new business, and grow sales across Surrey and the surrounding territory. Provide product support, prepare quotes and process orders, maintain accurate records, and coordinate with internal teams to deliver strong customer service.
Requirements
Requires at least two years of sales experience, preferably in the tools and fasteners industry, along with strong communication, interpersonal, problem-solving, and analytical skills. Candidates should be self-motivated, results-oriented, proficient with Microsoft Office and CRM systems, and hold a valid driver’s license with a clean driving record.
Skills
- Sales
- Business Development
- Product Knowledge
- Customer Service
- Written and Verbal Communication
- Presentation Skills
- Problem-Solving
- Analytical Skills
- Sales Target Achievement
- Microsoft Office
- CRM Systems
- Order Processing
- Quote Preparation
- Recordkeeping
- Territory Management
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
Keywords
- Account Management
- Sales
- Customer Relationships
- Business Development
- Sales Growth
- Tools
- Fasteners
- Product Support
- Quotes
- Order Processing
- Customer Service
- Territory Sales
- Microsoft Office
- CRM Systems
- Driving License
- Wholesale
- Construction Industry
- Oil And Gas
- Government
- Heavy Industries
- Safety Gear