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The Fastener Group Ltd.

Account Manager

Surrey, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Apr 27, 2027
Experience: Minimum 2 years of sales experience, preferably within the tools and fasteners industry.
Posting language: English
Posted: Oct 29, 2026

Original job description

The Fastener Group, a well-established wholesaler of tools and fasteners across Western Canada is seeking an experienced Account Manager to join our growing sales team located In Surrey, British Columbia. Reporting to the Regional Sales Director, this role is responsible for developing and maintaining strong customer relationships, expanding business opportunities, and driving sales growth throughout Surrey and the surrounding area. This position requires frequent travel within the territory.

Key Responsibilities

Build and maintain long-term relationships with new and existing customers.
Maintain up-to-date knowledge of our product lines to provide effective solutions.
Proactively identify, pursue, and secure new business opportunities.
Deliver knowledgeable product support tailored to customer needs.
Prepare and present quotes, process orders, and maintain accurate records in company systems.
Collaborate with internal teams to ensure outstanding customer service and support.
Represent The Fastener Group with professionalism and integrity.

Qualifications & Skills

Minimum 2 years of sales experience, preferably within the tools and fasteners industry.
Strong English communication skills, both written and verbal.
Proven ability to work independently while remaining highly service oriented.
Self-motivated with a results-driven, positive attitude.
Excellent interpersonal, communication, and presentation skills.
Strong problem-solving and analytical abilities.
Demonstrated success in meeting and exceeding sales objectives.
Proficiency with computer applications, including Microsoft Office and CRM systems.
Valid driver’s license with a clean driving record.

COMPANY OVERVIEW

The Fastener Group (“TFG”) is a Canadian-owned, market-leading seller of fasteners, tools, safety gear, and other related accessories and has been serving customers in the construction industry, oil and gas, government, and heavy industries since 1979. TFG stands as one of Western Canada’s largest fastener and accessory sellers, spanning from Manitoba to British Columbia.

The Fastener Group is a fair and inclusive employer dedicated to diversity.

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More about this job

Responsibilities

Build and maintain customer relationships, identify and secure new business, and grow sales across Surrey and the surrounding territory. Provide product support, prepare quotes and process orders, maintain accurate records, and coordinate with internal teams to deliver strong customer service.

Requirements

Requires at least two years of sales experience, preferably in the tools and fasteners industry, along with strong communication, interpersonal, problem-solving, and analytical skills. Candidates should be self-motivated, results-oriented, proficient with Microsoft Office and CRM systems, and hold a valid driver’s license with a clean driving record.

Skills

Sales
Business Development
Product Knowledge
Customer Service
Written and Verbal Communication
Presentation Skills
Problem-Solving
Analytical Skills
Sales Target Achievement
Microsoft Office
CRM Systems
Order Processing
Quote Preparation
Recordkeeping
Territory Management

Visa sponsorship

Not detected in the job text

Keywords

Account Management
Sales
Customer Relationships
Business Development
Sales Growth
Tools
Fasteners
Product Support
Quotes
Order Processing
Customer Service
Territory Sales
Microsoft Office
CRM Systems
Driving License
Wholesale
Construction Industry
Oil And Gas
Government
Heavy Industries
Safety Gear

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